£213 Find cheap flights from Toronto to Paris

If you are looking for the bare bones in an airline - this will do. The boarding process in Newark and Iceland was so disorganized, I thought there was some sort of emergency. No - this is what they do every time. After a full plane was ready to board in Newark, Icelandic Air insisted that everyone have a paper ticket in hand. Mass chaos ensued as dozens of passengers then had to line up in a different queue. On the 5-hour flight, two tiny glasses of water were dispensed. Yes - I could have ordered food, but not even a pretzel was given for free. In Iceland, a full plane of people waited over twenty minutes in a cattle shoot hallway while the plane was readied. Why were we lined up so early? Kids were screaming and some older adults could not stand for that length of time and also hold luggage. Flight was pleasant with the same two glasses of water -one in a tiny paper cup. Movie selection decent but headphones will cost you $5.00. What airline does that? Charge me five dollars more and give them out to passengers. Shame on you for being so cheap!

I just flew with Icelandair last week and the experience was horrible before the flight. The flight experience was good. The problem was the situation I faced with them prior to the flight. I bought the flight Geneva to Reykjavik in December 2023. I paid more expensive than the other routes because I wanted a direct flight. In April 2024, they cancelled the flight and rebooked me with ITA Airways and Icelandair. So, it became ITA Airways from Geneva to Rome and Icelandair from Rome to Reykjavik. Two days before, I called them because I could not check in with ITA Airways. They told me my flight was rescheduled only from Rome to Reykjavik. I said I lived in Geneva, and this change did not make sense. They told me they should have offered to me the closest airport and the refund. The person speaking with me had no idea what to do and said they would call later with a solution. Finally, they called and said Rome was the only way. I told them that was absurd and that they should pay for my Geneva to Rome flight. They even lied, saying there were not more seats with ITA Airways, which was a lie since I saw that I could buy tickets yet. They did not want to take the cost. Finally, I remembered she said they should reschedule with the closest airport, and I told her that was Zurich. They rescheduled me, but I had to pay for train tickets from Geneva to Zurich and Zurich to Geneva. Terrible experience. Terrible customer service. It was the worst airline I ever had the bad luck of buying a ticket.

My seat was unusually narrow. My hip bones touched both armrests. I've never encountered that on any commercial flight in my life. It was a middle seat ahead of an emergency exit row, so maybe that's why? All I know is that it struck me as extremely strange and not pleasant.

One small complaint: people in economy frequently were coming through the curtain to use the saga lavatory.

So Iceland Air is one step above Spirit Airlines. They do not feed you unless you pay for it or are in Saga Class. So, bring your food. They have a drink service, but it's in a large Dixie cup. Ask for the can, that is the only way you'll get a real drink. Also, we missed our connecting flight so they put us up in a flea-bag motel. Don't get me wrong, the staff was nice and friendly, however, there was no shower gel or shampoo in the hotel. We have to go to the corner store to pick some up. The room was not in great shape. Holes in the bathroom, a badly repaired ceiling in the room. The window was warn out. So, you get the just of how bad it was.

On time and crew were good. Our seating arrangements in biz class were messed up, separated us as a couple and bulkhead seating not good for long legs.

My biggest problem was the flight from KEF to DUB was delayed, which caused me to miss my connecting flight in DUB and we were forced into an unplanned 10-hour layover in DUB. Crew and boarding staff were all very friendly but this was a real inconvenience and especially uncomfortable for my disabled wife.