My last few flights with Emirates have always been delayed at least a half an hour. When my layover is only an hour and a half to two hours, 30 minutes makes a big difference. I’m going to check out other airlines.
My last few flights with Emirates have always been delayed at least a half an hour. When my layover is only an hour and a half to two hours, 30 minutes makes a big difference. I’m going to check out other airlines.
Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.
Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..
I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
no issues at all... Kudos to the food. This time was really really good
The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
I travel frequently. The flight was late again... KLM should really try and be on time
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
No towels or tissue and chocolate and mint provided before arrival
For a short flight, Qatar Airways offers very good onboard service.
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
Wore experience due to delay and took me 3 days to reach my destination.
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless
Very very bad.. more than 48 hr I didn’t received my baggage yet
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Old cabine without flat bed in business for a 12 hour flight is not acceptable
Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
They charge me for luggage which is was included on the ticket
Business class in the second leg - CDG-EVN was a disaster.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
Absolutely nothing. Cold and unpleasant airline staff, and to top it all, the entertainment system was broken. Really harrowing experience.
The flight was delayed for 2 reasons. 1) Weather - due to which it incoming aircraft was diverted to Ahmdabad. 2) technical issue which took 5 hrs to solve at Ahmedabad. The flight which was to leave by 6pm left at 12:10am the next day. They could have handled the situation in a better way. They waited for Airbus engineer to come and solve. They didn’t simultaneously call for another aircraft so passengers could travel through their connecting flights as scheduled. It was a very poor way from Air India.
BAD experience. Entertainment system was not working and most of the passengers had this issue. Staff was not helpful. Meal was yuck. Bad old flights.
Overall good experience. I got first row seats with extra legroom. It does make a difference. Entertainment system was working. However, they kept serving me a VEGAN meal instead of a VEGETERIAN meal. I asked them and showed my tickets that Vegeterian meal is selected but the staff didn't care. VEGAN meal was medicore and not enough to fill tummy. Also unhealthy with butter made from palm oil.
Crew were slow in serving, as a result many of the passengers were not served Tea/Coffee. There is a scope for improvement
Communication was terrible. Flight was delayed for 4-5 hours in DC (on the front end, and also after we boarded, we had to get off - some issue with fueling the old plane correctly). There was little to no information on timing or what was happening. Once we reach Delhi airspace, apparently there was weather that caused us not to land - we were actually near the ground, saw the run way, and lifted back up to the sky after being sooo close. Then we circled for about 30 minutes, and they decided to go to Jaipur to land until the weather cleared and to refuel. Again, once we landed in Jaipur (wrong city), there was little to no information on timing or what was happening. Then we heard that the crew was reaching their 24 hours. We sat on the place, on the tarmac for another 3 HOURS, with no food and not enough water for everyone on the flight. Then, they kicked us off the plane with no plan, in the wrong city. We went thru customs, got our bags (thank goodness), and had to ask a bunch of staff what was happening and what to do. Eventually, their soltuion was to bus people back to Delhi (like 6 hours we were told) but not everyone would fit on the bus, and unknown timing on when it would leave. At this point it was 9PM (we were scheduled to arrive in Delhi at 11AM...). My husband and I decided to risk it and take a cab that we had to pay ourselves (about $200 US dollars) to get to Delhi (about 5 hour drive). We both had terrible trips back to the US as well - almost missed connecting flight, forced to pay for carry-on luggage (a small back pack!) and duty-free goods by the Air India staff last minute. Just terrible experience all around. Never again with AI! The ONLY good thing was the air hostesses were kind and patient - example: they made sure people with food allergies got their correct. However, the TV's in our entire row did not work so I'm glad we brought our own entertainment......
Communication was terrible. Flight was delayed for 4-5 hours in DC (on the front end, and also after we boarded, we had to get off - some issue with fueling the old plane correctly). There was little to no information on timing or what was happening. Once we reach Delhi airspace, apparently there was weather that caused us not to land - we were actually near the ground, saw the run way, and lifted back up to the sky after being sooo close. Then we circled for about 30 minutes, and they decided to go to Jaipur to land until the weather cleared and to refuel. Again, once we landed in Jaipur (wrong city), there was little to no information on timing or what was happening. Then we heard that the crew was reaching their 24 hours. We sat on the place, on the tarmac for another 3 HOURS, with no food and not enough water for everyone on the flight. Then, they kicked us off the plane with no plan, in the wrong city. We went thru customs, got our bags (thank goodness), and had to ask a bunch of staff what was happening and what to do. Eventually, their soltuion was to bus people back to Delhi (like 6 hours we were told) but not everyone would fit on the bus, and unknown timing on when it would leave. At this point it was 9PM (we were scheduled to arrive in Delhi at 11AM...). My husband and I decided to risk it and take a cab that we had to pay ourselves (about $200 US dollars) to get to Delhi (about 5 hour drive). We both had terrible trips back to the US as well - almost missed connecting flight, forced to pay for carry-on luggage (a small back pack!) and duty-free goods by the Air India staff last minute. Just terrible experience all around. Never again with AI! The ONLY good thing was the air hostesses were kind and patient - example: they made sure people with food allergies got their correct.
Need to update the staff of the airport. They tell luggage weight according to they want.
Their security process is excessive. We were checked when we got off our incoming plane, at the gate and up the stairs when boarding the plane. Come on.
Mediocre staff, crappy food selections and no entertainment for a 14 hour flight. The only good thing was that it was a direct flight.
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