Lost bag on an hour and a half flight with no connections - ridiculous!
Lost bag on an hour and a half flight with no connections - ridiculous!
Flight delayed an hour due to plane maintenance issues after getting in line to board. Issue was plane galley ovens which eliminated hot meals for overseas flight. Cold selections were limited due to availability. Drink and meal service (already an hour delayed) was very slow. Upon arrival in Nashville, had to sit at gate for about 15 minutes before disembarking with no explanation. Local police then boarded plane as we were disembarking so maybe that was the issue.
Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
Staff were very helpful. The free WiFi for messages was also very useful to keep in touch
My baggage did not arrived with me. Took 3 days to get it after so may calls and follow up
The crew on board were all very pleasant and happy to help. The flight had the old business class seats. The departure board in the business lounge did not update and kept on saying ' gate open' but never said boarding. When I got nervous about the departure time and walked to the gate I was told off rudely for being late.
Offered vegetable curry when it was actually tofu which I don’t care for.
As expected for a BA long haul flight in economy - you get what you pay for. Good leg space, in flight entertainment and food and drink provided. Staff on the return flight (overnight) we're a bit brisk and just wanted to get everyone fed and watered before turning the lights down. We're vegetarian so ordered it separately through the booking, although when we were in flight we realised there was a normal and vegetarian option anyway, and we were given vegan. This is fine, however on the return trip we were told there were no more specially ordered meals left, so be aware in case you have specific dietary requirements.
Lost my belongings, Crew fail to follow safety and regulatory requirements in 2nd leg of flight from London Heathrow to Copenhagen.
We were kept waiting at the gate for 2 hours without explanation
Cork (ORK)Ireland
Johannesburg (JNB)South Africa