||||Good - 583 reviews|
Guests visiting Boston and looking for hotels by Fenway Park or TD Garden can stay close to all the action when staying at this Boston/Brighton hotel, where location meets value. If your searching for hotels near Boston University, our property is a favorite for students, their families, faculty and staff. Boston College is also nearby, and those in the ci...
Overall Rating - Good - 583 reviews
The staff and services. Everybody was very helpful. The front desk followed up with a call to your room, making sure that you were taken good care of.
The hotel is next to a deserted, vacant parking lot.It is a great hotel. I didn't have very high opinion of Best Western hotels, believing that it is a motel. But this Best Western changed my perception. First off, the staff members, from the janitor cleaning up the restaurant, the guest rooms, and to the front desk, are very friendly and care about the experience of their guests in their hotel. For example, when I asked direction from the maid to my room, she not only answered my question, but also asked 'Do you have the real key?' I didn't understand her question, and said 'yes.' But when I got to the room though, I found out that the room needed an actual key instead of key cards. I called the front desk. Instead of asking me to go back to the front desk again, they sent the maid over....
The staff were very friendly and helpful. It is great that the hotel has free parking and is close to a T stop. That way I was able to leave my car in the parking lot and go places by T to avoid high parking bills.
It was sometimes hard to find a parking place, because some spots were reserved for monthly parking customers.
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