Book Budget car hires at San José Tobias Bolanos Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

3820

Very Good

1509

Good

193

Okay

1040

Fair

137

Mediocre

0

Poor

4532

10.0

I arrived just shy of midnight, so I was redirected to the Avis counter. The Avis representative was superb! He was friendly, humorous, and helpful. I paid in advance for a car seat, but there wasn’t one available upon arrival. I accepted the next best thing, a booster seat - though it’s really not nearly as safe (or possibly even legal) for my 3yo. As for the vehicle, the only one remaining was a larger SUV than I’d requested. That was a pleasant surprise - thank you! As my stay in SC went along, I realized I needed to extend my reservation. That process was so easy and pleasant. All in all, I am beyond pleased with my experience. Thank you all for having wonderful staff and vehicle options.Reviewed 18 May 2024

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8.0

Pick up was great and quick! Vehicle was great except it pulled to the right, needed an alignment or something. Drop off at airport - not so good. Hard time finding someone who spoke English, long walk to the shuttle and I was with my elderly mom who needed a wheelchair, and they were in a hurry for me to remove our bags and leave the car. Totally different from the pick upReviewed 18 May 2024

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10.0

Great experience and price.Reviewed 18 May 2024

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8.0

The car worked well. It was too expensive.Reviewed 18 May 2024

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6.0

The employees at the richmond airport Budget office we're not very friendly they gave me an SUV instead of a car and SUV was a Ford not a Toyota Corolla like I asked for it was raining heavily I did not understand the car and I was not comfortable with an SUV but it was the car that they gave me and since other people were waiting in line for another car I felt I needed to just go ahead and take it I brought it back I believe the next day and said please give me a car I was afraid to drive the SUV I'm very comfortable sedans and especially Toyota brand the Ford controls were completely different from the Toyota brand and did I mention how rude the Richmond Virginia employees were at the Richmond airport unbelievable ! when I was returning the SUV the lady taking the car said what is the mileage and I said oh that's a good idea let me look at the mileage too what is that mileage? And she said oh so you're gonna do my job now huh? Excuse me? I mean was that necessary such attitudes I found not only from the budget Avis employees but just the large majority of staff in Customer Service positions were just plain rude and had such attitudes I don't know what made them so unhappy I had just met them so it wasn't my fault I just didn't understand why they were so unhappy in their jobs so leave if you hate the job there's no reason to be rude when someone has done nothing to you .Reviewed 18 May 2024

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8.0

The car was returned with a full tank of gas, as confirmed by the Budget associate. However when I reviewed my emailed receipt, I noticed I was charged the refueling fee. Contacted Budget customer service, and they quickly agreed to refund the overcharge.Reviewed 17 May 2024

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10.0

The cleaning and odor of the car could have been better. The rest was perfect, great people and service as well as great choice of car, all terrain for a 12hrs roadtrip. Drop off was easy as well as pick up, reserving online saves time!Reviewed 17 May 2024

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10.0

Fantastic staffReviewed 17 May 2024

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2.0

Bad. Budget did not have the standard SUV that I booked. They forced me to choose between a pickup truck and a van. Both are unappealing and I did not book those. When asked why I was being forced to choose between the two, the Budget representative said they did not have any SUVs available. This was not accurate because when I went to the garage to pick up my vehicle, I saw some SUVs.Reviewed 17 May 2024

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8.0

I like the location, close to where I needed to be. I don't care for all the gadgets the cars have.Reviewed 17 May 2024

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2.0

Card is being changed over 600 for a compact car!!Reviewed 17 May 2024

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2.0

Rude staff. Suggested I Went with a competitor since and would not allow me to make a new reservation or pick up the car I reserved. I did go with a competitor.Reviewed 17 May 2024

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More

• Where can I find Budget hire cars at San José Tobias Bolanos Intl Airport?

  Av Escazu Near Torre Lexus is the closest Budget hire car location to San José Tobias Bolanos Intl Airport. The telephone number for this location is +506 2436 2019.

• Does Budget offer shuttle or airport pick-up services from San José Tobias Bolanos Intl Airport (SYQ)?

  No (according to our data)