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4 locations in Cologne
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Reviews
8.0 Very Good
Aug 2017
Pros:
Great guys at stationCons:
Your staff needs to know if the car they are renting me has a CD player or not. Several times I've been told the car has on e, and it does not. Basically, creates a hassle and wasted time sink to switch out for another rental car that has one. Thx9.2 Wonderful
Oct 2016
Pros:
The woman at the counter in the train station was kind and helpful.Cons:
It was not clear where at the Cologne train station we were to drop off the car. We were lucky to find the drop off point so quickly. It would have been helpful to have an address that we could have plugged into our Navi as well as a written description of the drop-off procedure. There is no AVIS personnel at the drop-off point5.2 Fair
Jun 2016
Pros:
No thingCons:
We change our reservation to frankfurt and it was so bad location for drop off the car. It was in central station in crowded area and parking was so far from their office. the park man couldn't speak English!!10 locations in Cologne
Locations in Cologne
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Reviews
10.0 Wonderful
Feb 2024
8.0 Very Good
Feb 2024
10.0 Wonderful
Jul 2019
Pros:
Everything was perfect.Cons:
nothing8.4 Very Good
Jul 2019
Pros:
The staff were nice and helpful, pickup and drop-off went smoothlyCons:
The fuel policy was same-to-same, which is much less convenient than full-to-full8.4 Very Good
May 2019
Pros:
Staff were helpful and turnaround time was quick, we were glad it was open on Sunday!!10.0 Wonderful
Mar 2019
Cons:
I had a situation that i'm not happy about. The wind screen had a small crack on the driver side and the crack got bigger every day. I had to pay 400€ for the damage and is not right. How many people look at the wind screen when they rent a vehicle. Can you come back to me with a solution? Thank you3 locations in Cologne
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Reviews
10.0 Wonderful
Nov 2021
4.0 Mediocre
Oct 2021
6.4 Okay
Dec 2017
Pros:
At the beginning the lady was not aware of the booking. Then she found the booking. Bu she told me that there is no insurance for rental period. And after a little argument I had to add an insurance for full coverage. The rent was around 180Euro but the insurance for 4 days was around 370 Euro. Which makes totally 550 Euro. Also some more for the guarantee and totally I made 800 euros.... I hated this....Cons:
The whole pricing... Awareness...6 locations in Cologne
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Reviews
2.0 Poor
Oct 2022
10.0 Wonderful
Jul 2019
Pros:
Very friendly. Car was great. Process was extremely easy.2 locations in Cologne
3 locations in Cologne
2 locations in Cologne