SureStay Plus by Best Western Gatlinburg

3 stars
218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
Gatlinburg, TN
+1 865 325 1516
7.8
Good
based on 2401 reviews
2,401 reviews
Sat 20/6
-
Sun 21/6
2 guests, 1 room
Deals from
£32
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 2 queen beds
£32
King room, 1 king bed
£38
Queen room, 2 queen beds
£40
26 more SureStay Plus by Best Western Gatlinburg deals
26 more SureStay Plus by Best Western Gatlinburg deals
Bedroom
Bedroom
Building
Bedroom
Bedroom
Building
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Living room
Bathroom
Bedroom
Pool
Bathroom
Front desk
Building
Bathroom
Living room
Bathroom
Front desk
Buffet
Business centre
Restaurant
Bathroom
Photos of SureStay Plus by Best Western Gatlinburg
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

7.8
Good rating
Based on 2,401 verified guest reviews

Latest deals for SureStay Plus by Best Western Gatlinburg

Sat 20/6
-
Sun 21/6
Standard Room, 2 queen beds
£32
nightly with fees
Double room, 1 king bed
£51
nightly with fees
Queen room, 2 queen beds
£59
nightly with fees
King room, 1 king bed
£38
nightly with fees
Queen room, 2 queen beds
£42
nightly with fees
Queen room, 2 queen beds
£40
nightly with fees
King room, bed type unknown
£260
nightly with fees
Standard Room, 1 king bed
£41
nightly with fees
Queen room, 2 queen beds
£70
nightly with fees
King room, bed type unknown
£95
nightly with fees
Queen room, 2 queen beds
£43
nightly with fees
King room, 1 sofa bed
£49
nightly with fees
Standard Room, 2 queen beds
£45
nightly with fees
King room, 1 king bed
£67
nightly with fees
Queen room, 2 queen beds
£93
nightly with fees
King room, bed type unknown
£45
nightly with fees
Queen room, 2 queen beds
£51
nightly with fees
Standard Room, 2 queen beds
£47
nightly with fees
Queen room, 2 queen beds
£113
nightly with fees
King room, 1 king bed
£164
nightly with fees
King room, 1 king bed
£48
nightly with fees
Queen room, 2 queen beds
£82
nightly with fees
Standard Room, bed type unknown
£64
nightly with fees
Queen room, 2 queen beds
£80
nightly with fees
King room, 1 king bed
£93
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at SureStay Plus by Best Western Gatlinburg

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Pets allowed on request. Charges may apply.
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Designated smoking area

Dining

  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Microwave

General

  • River view
  • Family rooms
  • Telephone
  • Interconnected room(s) available

Services and conveniences

  • Business centre
  • Wake-up service
  • Express check-out
  • 24-hour front desk

Health and safety

  • CCTV outside property
  • First-aid kit
  • CCTV in common areas

Parking and transportation

  • Free parking
  • Private parking

Outdoor

  • Balcony
  • Beach chairs

Laundry

  • Laundry facilities
  • Iron and ironing board

Bedroom

  • Wardrobe or closet
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Pool

  • Outdoor pool

Reviews of SureStay Plus by Best Western Gatlinburg

7.8
Good
2401 verified ratings
Wonderful
983
Very good
400
Good
358
Okay
152
Fair
182
Mediocre
90
Poor
236

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, highlighting its proximity to hiking, the river, and local attractions. The spacious rooms and friendly staff were also appreciated. However, many guests noted issues with cleanliness, including musty smells, dirty linens, and bed bugs. Bed comfort was frequently mentioned as a downside, with several guests finding the beds too firm or uncomfortable. Service received mixed reviews, with some guests frustrated by slow or unhelpful responses. Overall, the hotel offers good value for its location and room size but could improve cleanliness and bed comfort.
AI-generated from customer reviews
Location9.5 out of 10
Room Size7 out of 10
Bed Comfort2.5 out of 10
Cleanliness1.5 out of 10
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6.0
Okay
Anonymous, Dec 2021
Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Sugarland Cellars Winery206 yd
  • Ober Gatlinburg346 yd
  • Gatlinburg Convention Center0.4 mi
  • Ole Smoky Distillery0.4 mi
  • Gatlinburg Space Needle and Family Fun Center0.4 mi
  • Gatlinburg Sky Lift0.4 mi
  • First Methodist Church0.5 mi
  • World of Illusions0.6 mi
  • Treasure Quest Miniature Golf0.6 mi
  • Guinness World Records Museum0.7 mi
  • Ripley's Aquarium of the Smokies0.8 mi
  • Wild Bear Falls Water Park1.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about SureStay Plus by Best Western Gatlinburg

Low season

High season

Average price (weeknight)

October
October
£143
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at SureStay Plus by Best Western Gatlinburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay Plus by Best Western Gatlinburg

  • How long should you stay at SureStay Plus by Best Western Gatlinburg? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at SureStay Plus by Best Western Gatlinburg

  • Where is SureStay Plus by Best Western Gatlinburg located?

    SureStay Plus by Best Western Gatlinburg is located at 218 Ski Mountain Road, 0.8 miles from the centre of Gatlinburg. Sugarland Cellars Winery is the closest landmark to SureStay Plus by Best Western Gatlinburg.

  • When is check-in time and check-out time at SureStay Plus by Best Western Gatlinburg?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus by Best Western Gatlinburg.

  • Does SureStay Plus by Best Western Gatlinburg offer free Wi-Fi?

    Yes, SureStay Plus by Best Western Gatlinburg offers free Wi-Fi.

  • Does SureStay Plus by Best Western Gatlinburg offer free parking?

    Yes, SureStay Plus by Best Western Gatlinburg offers free parking.

  • How far is SureStay Plus by Best Western Gatlinburg from the airport?

    SureStay Plus by Best Western Gatlinburg is 27 miles from Knoxville McGhee Tyson. SureStay Plus by Best Western Gatlinburg is 58.4 miles from Asheville Regional.

  • Does SureStay Plus by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus by Best Western Gatlinburg has a pool on-site.

  • How does KAYAK find such great SureStay Plus by Best Western Gatlinburg hotel deals?

    KAYAK scours the web for all room deals available at SureStay Plus by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus by Best Western Gatlinburg.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
25% cheaper
Ski Mountain Lodge
7.9 Good (210 reviews)0.04 miWi-Fi, Coffee machine, Free parking£39+
3-star hotel
Bearskin Lodge on the River8.9 Excellent (1,237 reviews)0.07 miOutdoor pool, Fitness centre, Free Wi-Fi£124+
2-star hotel
25% cheaperMotel 6 Gatlinburg Smoky Mountains6.8 Good (2,132 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi£39+
2-star hotel
36% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.4 Good (3,735 reviews)0.13 miIndoor pool, Free Wi-Fi, Tea/coffee maker£33+

Cheapest

See cheapest stays in Gatlinburg
2-star hotel
36% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.4 Good (3,735 reviews)0.13 miIndoor pool, Free Wi-Fi, Tea/coffee maker£33+
3-star hotel
25% cheaper
Ski Mountain Lodge
7.9 Good (210 reviews)0.04 miWi-Fi, Coffee machine, Free parking£39+
2-star hotel
25% cheaperMotel 6 Gatlinburg Smoky Mountains6.8 Good (2,132 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi£39+
2-star hotel
Econo Lodge Inn & Suites on the River8.3 Excellent (1,611 reviews)0.14 miAdults only, Free Wi-Fi, Coffee machine£54+

Most recommended

See most recommended stays in Gatlinburg
3-star hotel
Old Creek Lodge9.3 Excellent (865 reviews)0.2 miOutdoor pool, Free Wi-Fi, Coffee machine£127+
4-star hotel
The Timber at Holly Branch
9.1 Excellent (14 reviews)0.14 miRestaurant, Bar/Lounge, Free Wi-Fi£121+
3-star hotel
Bearskin Lodge on the River8.9 Excellent (1,237 reviews)0.07 miOutdoor pool, Fitness centre, Free Wi-Fi£124+
3-star hotel
Hilton Garden Inn Gatlinburg8.9 Excellent (828 reviews)0.26 miOutdoor pool, Indoor pool, Fitness centre£106+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
0.8 mi
Knoxville McGhee Tyson
27.0 mi

Everything you need to know for your stay in Gatlinburg

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