Crowne Plaza Knoxville Downtown University By IHG

3 stars
401 West Summit Hill Drive, Knoxville, TN 37902, United States
Knoxville, TN
+1 865 522 2600
8.9
Very good
based on 1324 reviews
1,324 reviews
Sat 20/6
-
Sun 21/6
2 guests, 1 room
Deals from
£80
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 2 double beds
£80
Queen room, 1 queen bed
£90
Double room, 2 double beds
£95
31 more Crowne Plaza Knoxville Downtown University By IHG deals
31 more Crowne Plaza Knoxville Downtown University By IHG deals
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Gym
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Conference room
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Living room
Lounge
Hallway
Other
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Bedroom
Bar
Bedroom
Bedroom
Other
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Building
Other
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Bedroom
Building
Bedroom
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Bar
Restaurant
Conference room
Building
Restaurant
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Bar
Bar
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Stairs
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Conference room
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Front desk
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Gym
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Banquet hall
Photos of Crowne Plaza Knoxville Downtown University By IHG
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Just steps from Gay Street and a short walk to Market Square and Old City, Crowne Plaza Knoxville Downtown University is the hotel in downtown Knoxville that puts you at the center of it all. Whether you’re heading to a show at the Tennessee Theatre, exploring the Knoxville Museum of Art, or cheering at Neyland Stadium, our location connects you to the energy of the city and the campus. Near the University of Tennessee and just half a mile from the Knoxville Convention Center, we offer easy access for business, campus events and local gatherings. Our newly renovated hotel blends classic Southern charm with modern convenience, ideal for family weekends, football games, meetings and more. Inside, you’ll find purposeful spaces to stay connected and unwind. Enjoy free Wi-Fi, a fully equipped fitness center with a dedicated cardio room, and a heated indoor pool. Dine at Mahogany’s, explore our marketplace with local goods, or host your next gathering in over 15,000 square feet of flexible event space. We’re pet-friendly, parking is easy, and our team is always ready to welcome you.
8.9
Very good rating
Based on 1,324 verified guest reviews

Latest deals for Crowne Plaza Knoxville Downtown University By IHG

Sat 20/6
-
Sun 21/6
Standard Room, 2 double beds
£80
nightly with fees
Queen room, 1 queen bed
£90
nightly with fees
Double room, 2 double beds
£95
nightly with fees
Standard Room, 1 queen bed
£81
nightly with fees
Double room, 1 queen bed
£134
nightly with fees
King room, 1 king bed
£486
nightly with fees
Standard Room, 2 double beds
£101
nightly with fees
Standard Room, 2 queen beds
£112
nightly with fees
King room, bed type unknown
£127
nightly with fees
Double room, 2 double beds
£131
nightly with fees
Standard Room, 1 queen bed
£113
nightly with fees
Queen room, 2 queen beds
£136
nightly with fees
King room, 1 king bed
£159
nightly with fees
Standard Room, 2 double beds
£118
nightly with fees
Standard Room, 2 queen beds
£123
nightly with fees
King room, 1 king bed
£237
nightly with fees
Standard Room, 1 queen bed
£125
nightly with fees
King room, 1 king bed
£182
nightly with fees
Double room, 2 double beds
£130
nightly with fees
Standard Room, 2 queen beds
£131
nightly with fees
Double room, 2 double beds
£255
nightly with fees
Standard Room, 1 queen bed
£136
nightly with fees
Standard Room, 2 queen beds
£154
nightly with fees
King room, 1 king bed
£219
nightly with fees
Standard Room, 1 queen bed
£171
nightly with fees
King room, 1 king bed
£188
nightly with fees
Standard Room, 2 double beds
£172
nightly with fees
Standard Room, 1 king bed
£220
nightly with fees
King room, 1 king bed
£359
nightly with fees
Standard Room, 1 queen bed
£221
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Crowne Plaza Knoxville Downtown University By IHG

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Microwave
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Window
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Pool cover

Pool

  • Heated pool
  • Indoor pool
  • Pool towels

Parking and transportation

  • Parking
  • EV charging station

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Beach chairs

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Crowne Plaza Knoxville Downtown University By IHG

8.9
Very good
1324 verified ratings
Wonderful
889
Very good
175
Good
115
Okay
40
Fair
44
Mediocre
19
Poor
42

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, cleanliness, and comfortable beds. The staff received mixed reviews with some noting unfriendly service and issues with parking fees. The hotel rooms were described as clean and spacious, though some guests experienced noise disturbances and minor maintenance issues. Dining options and amenities were positively mentioned, but parking and service inconsistencies were common complaints.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort7.5 out of 10
Parking2.5 out of 10
Service2 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Room was spacious and bed was comfortable.
Cons (-) There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
5.1
Fair
Kelsey, Jan 2018
Pros (+) They allowed me to check in a couple of hours early...
Cons (-) The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
10
Wonderful
Don, Jul 2017
Pros (+) Proximity to downtown business, restaurants and entertainment.
5.4
Fair
Heather, Jan 2017
Pros (+) When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my h...
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Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square123 yd
  • Gay Street271 yd
  • East Tennessee Historical Society423 yd
  • Tennessee Theatre436 yd
  • L&N Station0.3 mi
  • Bijou Theatre0.4 mi
  • Sunsphere Tower0.4 mi
  • Medical Arts Building0.4 mi
  • Knox County Courthouse0.5 mi
  • First Baptist Church0.5 mi
  • Andrew Johnson Building0.5 mi
  • Knoxville Civic Auditorium and Coliseum0.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Crowne Plaza Knoxville Downtown University By IHG

Low season

High season

Average price (weeknight)

June
June
£174
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Crowne Plaza Knoxville Downtown University By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crowne Plaza Knoxville Downtown University By IHG

  • The cheapest price a room at Crowne Plaza Knoxville Downtown University By IHG was booked for on KAYAK in the last 2 weeks was £174, while the most expensive was £174.
  • How long should you stay at Crowne Plaza Knoxville Downtown University By IHG? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Crowne Plaza Knoxville Downtown University By IHG

  • Where is Crowne Plaza Knoxville Downtown University By IHG located?

    Crowne Plaza Knoxville Downtown University By IHG is located at 401 West Summit Hill Drive in Downtown, 0.4 miles from the centre of Knoxville. Market Square is the closest landmark to Crowne Plaza Knoxville Downtown University By IHG.

  • When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Knoxville Downtown University By IHG.

  • Does Crowne Plaza Knoxville Downtown University By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Knoxville Downtown University By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Knoxville Downtown University By IHG from the airport?

    Crowne Plaza Knoxville Downtown University By IHG is 11.7 miles from Knoxville McGhee Tyson. Crowne Plaza Knoxville Downtown University By IHG is 85.7 miles from Asheville Regional.

  • Does Crowne Plaza Knoxville Downtown University By IHG have a pool?

    Yes, Crowne Plaza Knoxville Downtown University By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Knoxville Downtown University By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Knoxville Downtown University By IHG in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Knoxville Downtown University By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Knoxville Downtown University By IHG.

Nearby hotels and places to stay

Closest

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3-star hotel
The Oliver Hotel9.3 Excellent (155 reviews)0.16 miFitness centre, Restaurant, Bar/Lounge£127+
2-star hotel
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel8.1 Excellent (24 reviews)0.16 miRestaurant, Bar/Lounge, Room service£259+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.4 Excellent (335 reviews)0.19 miOutdoor pool, Fitness centre, Restaurant£157+
3-star hotel
Hyatt Place Knoxville/Downtown9.2 Excellent (1,132 reviews)0.24 miFitness centre, Restaurant, Bar/Lounge£140+

Cheapest

See cheapest stays in Knoxville
4-star hotel
20% cheaperHilton Knoxville7.9 Good (849 reviews)0.3 miOutdoor pool, Fitness centre, Restaurant£86+
3-star hotel
1% cheaperHampton Inn & Suites Knoxville-Downtown8.5 Excellent (744 reviews)0.47 miIndoor pool, Fitness centre, Room service£106+
4-star hotel
Marriott Knoxville Downtown8.3 Excellent (212 reviews)0.3 miFitness centre, Restaurant, Bar/Lounge£112+
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
0.31 mi£113+

Most recommended

See most recommended stays in Knoxville
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.4 Excellent (335 reviews)0.19 miOutdoor pool, Fitness centre, Restaurant£157+
3-star hotel
The Oliver Hotel9.3 Excellent (155 reviews)0.16 miFitness centre, Restaurant, Bar/Lounge£127+
3-star hotel
Hyatt Place Knoxville/Downtown9.2 Excellent (1,132 reviews)0.24 miFitness centre, Restaurant, Bar/Lounge£140+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (65 reviews)0.31 miFitness centre, Free Wi-Fi, Tea/coffee maker£118+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
0.4 mi
Knoxville McGhee Tyson
11.7 mi

Everything you need to know for your stay in Knoxville