Situated in Mount Pleasant, Holiday Inn Express Hotel & Suites Mount Pleasant is close to Titus Regional Medical Center, Mount Pleasant Civic Center, and Mount Pleasant Country Club. Also nearby are Modern Western Museum and Shadow Lakes Golf Course.
Holiday Inn Express Hotel & Suites Mount Pleasant has an outdoor pool and a fitness center. Complimentary wireless and wired high-speed Internet access is available in public areas and a computer station is located on site. Business amenities include a business center and a meeting room. Guests are served a complimentary breakfast each morning. Additional amenities include multilingual staff, barbecue grills, and laundry facilities. Guest parking is complimentary, and available on a limited first-come, first-served basis. The property has designated areas for smoking.
The 71 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Mount Pleasant include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 42-inch flat-screen TVs are equipped with premium satellite channels. All accommodations provide desks and phones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and hair dryers. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and ceiling fans. Housekeeping is offered daily.
Very good breakfast, room clean, and friendly personnel.
Absolutely nothing was wrong.
It was clean, comfortable, great breakfast, friendly people!
It was nice, rooms were clean, and it was right by Applebee's and the highway which was good.
The front desk kept getting my itenerary mixed up and had to convince them to let me stay the second night which I had already paid for. And, maids knocked on my door both mornings even though I had the don't disturb sign out. They knew it was there too.
Location easy to find, comfortable beds, great breakfast.
Air conditioner broken, offered snacks as compensation ($4.00 value, hotel was $----)!!
Clean and comfortable.
Had to have our room keys reprogrammed every morning.
Excellent customer service from the start of the stay to the end. The manager's reception and the free breakfast was the icing on the cake.
There wasn't anything I didn't like regarding this hotel.
The staff was very accommodating.
The amenities, especially the laundry rooms!
I wish the pool was indoor. The heating/cooling units in the room did not go with the scheme of the rest of the hotel (they were old fashioned). I would have liked to be able to digitally control the temp via a wall thermostat
I liked the location.
The free breakfast was over earlier than reported. The manual gave one time and the staff claimed that they didn't know it was to be able over later. There was no lifeguard on duty,
The beds and the breakfast. I havent slept that good in a long time. I even looked to see what the mattrest was to maybe buy one. And the breakfast was really good. The girl that was taking care of the breakfast her name was Nikki was so good to take care
I cant think of a thing that wasnt good. I have never give a hotel this good of a rating before.
Staff and cleanliness.
Pool was over chlorinated and small
HONESTY great honest ladies in house keeping!My grandson left his electronic game D S in room after we checked out and found it was missing almost 2 1/2 hours.My wife call and was told they would do all possible to locate it.At7:30 pm we returned for it.
Hall way smell from smoke in the 3rd floor the day we checked in to the day we checked out . There were NO SMOKING reminders thur all out the halls ,rooms , elevator.
Pretty much what you expect from a HI Express. Room was not fancy but clean and cooled. Dark and quiet enough for a good nights sleep. If you are a breakfast loving person I suggest you go out for breakfast. Coffee was good but beyond that everything was pre- packaged and tastless. The pancake machine would finally spit out rubber pancakes 2 at a time. Don't bother. Get your coffee and juice then head down the road somewhere for a real breakfast.
Very attractive entrance and extremely nice desk reservationist. No question about obtaining a handicap room even though he stated that they had overbooked. In no time, we had our accommodating room and drove to the appropriate parking area to unload through an accessible entrance. Two things I would recommend for the handicap room: a shower bench to go inside the bath tub or a walkin shower with a bench. The other suggestion is to have a bench in the bathroom on which to sit and finish dressing after bathing. It was difficult for me to stand throughout the entire bathing and dressing. The grab bars were an excellent idea.
I spend the night at the Best Western Pleasant Inn a couple of weekends ago. No way was I staying there again! I found this hotel and was hoping it would be at least a little better than the other. Wow! This hotel is great. The staff is very friendly...the rooms are great! Applebees is right next door. A great coffee shop is also adjacent to the hotel. But by far, the room was far more than I expected...absolutely perfect! And this comes from a frequent traveler that spends many, many nights in hotels. Don't even think about staying anywhere else when visiting Mount Pleasant, TX!