Offering all the conveniences and comforts of home, Ayres Hotel & Suites Ontario Airport also boasts the most pristine accommodations as well as complimentary 24-hour airport shuttle, high-speed Wi-Fi, parking, and a daily full breakfast buffet. Located just steps away from the Ontario Airport and the Ontario Convention Center and only minutes from the Ontario Mills Mall, Ayres Hotel & Suites Ontario Airport is the ideal location for business and leisure.
The omelet with the complimentary breakfast was good.
When I arrived the manager stated that my reservation didn't include the room I had asked for. He told me I needed to call my booking agent and resolve it myself. I pleasantly but insistently pushed the situation saying I had a confirmation email with the details. Eventually, he realized he was wrong, apologized and resolved the issue... but the way he initially didn't take responsibility... or offer to resolve it, left me with a less than happy attitude. The door knob to my room was broken and lastly... there was hair on the "clean" sheets and in the "clean" tub. Overall, everything was just a bit sub par for the money.
Good location and easy to find, close to everything. Beautiful outdoor area by the pool. Nice and informative staff. Comfy beds and pillows. A great value compared to other similar hotels.
Our room had a broken AC unit . Strange layout for the room. (TV was located in front of the partition) Lots of construction in front of hotel on the road. Bland food in the restaurant . Noisy doors. The doors to the rooms will slam shut if your not careful closing them. Was disturbed a few times from noisy neighbors slamming their doors shut early in the morning. Pool was small.
Great Location, away from crowds but close to main areas. Quiet hotel, comfortable beds.
Hotel rooms come off as worn and outdated. Tv was in an inconvenient location not in front of the couch or bed, but right in front of the dividing wall. Complementary breakfast was impressive on arrival but actually was very bland. The 'jacuzzi' was actually a jetted tub that was only slightly larger than average, and in the bathroom, not the suite itself.