Riu Palace Mexico

5 stars
Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 877 4200
8.1
Very good
based on 129 reviews
129 reviews
Sun 14/6
-
Mon 15/6
2 guests, 1 room
Deals from
£223
/Cheapest rate per night
Room type
Provider
Nightly total
King room
£223
Superior room
£259
Double room
£325
12 more Riu Palace Mexico deals
12 more Riu Palace Mexico deals
Pool
Lounge
Other
Other
Gym
Lobby
Other
Other
Gym
Other
Banquet hall
Other
Other
Buffet
Restaurant
Beach
Restaurant
Beach
Other
Photos of Riu Palace Mexico
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Riu Palace Mexico All Inclusive is situated in Playa del Carmen and features an all-inclusive meal plan. It also provides an express check-in and check-out feature, an outdoor pool and a sauna.

A variety of premium services are available for guests of Riu Palace Mexico All Inclusive, like a concierge, supervised child care/activities and babysitting/child services. Staff are available 24/7 and can help with booking tours and tickets. The resort also features a well-equipped gym.

There are 434 rooms at the resort, each providing all the necessities to ensure a comfortable stay.

Riu Palace Mexico All Inclusive has an on-site restaurant, ideal for guests who prefer to eat in. The in-house bar offers a relaxing setting for an evening drink.

The resort is within walking distance of The Reef Marina. 5th Avenue is an easy car trip away.

8.1
Very good rating
Based on 129 verified guest reviews

Latest deals for Riu Palace Mexico

Sun 14/6
-
Mon 15/6
Double room
No inclusions
bed type unknown
£325
nightly with VAT
No inclusions
2 double beds
£328
nightly with VAT
No inclusions
1 twin bed
£332
nightly with VAT
Superior room
No inclusions
bed type unknown
£259
nightly with VAT
No inclusions
bed type unknown
£270
nightly with VAT
No inclusions
bed type unknown
£351
nightly with VAT
King room
No inclusions
1 king bed
£223
nightly with VAT
No inclusions
1 king bed
£326
nightly with VAT
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Riu Palace Mexico

  • Snorkelling
  • Beachfront
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Tennis
  • Free Wi-Fi

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Smoke alarms
  • Adapter
  • Air-conditioned
  • Dustbins

Things to do

  • Gift shop
  • Bicycle hire
  • Golf
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Shopping
  • Pool table
  • Windsurfing
  • Night club

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk

Pool and spa

  • Massage
  • Pool bar
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels
  • Steam room

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Outdoor

  • Beach chairs
  • Beach towels
  • Grill
  • Balcony
  • Outdoor furniture
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

General

  • Beachfront
  • Sofa
  • Telephone
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Fitness

  • Fitness classes
  • Gym
  • Fitness centre
  • Tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Family friendly

  • Babysitting or child care
  • Playground

Reviews of Riu Palace Mexico

8.1
Very good
129 verified ratings
Wonderful
69
Very good
27
Good
11
Okay
5
Fair
5
Mediocre
5
Poor
7

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near the beach, spacious and clean rooms, and attentive, friendly service. The food received mixed reviews, with some praising the buffet and specialty restaurants while others found the options limited or outdated. Some guests noted the need for hotel renovations and improvements in amenities such as gym equipment and pool shade. Negative comments focused on cleanliness issues, outdated furnishings, and occasional poor service experiences. Overall, the hotel offers a pleasant stay with good value for its location and room size, but could benefit from updates and better maintenance.
AI-generated from customer reviews
Location7 out of 10
Room Size6.5 out of 10
Cleanliness3.5 out of 10
Service2.5 out of 10
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All reviews

4.0
Mediocre
Pedro, May 2024
The RIU Palace, needs a complete revamp, change decorations, bedding, pillows, and even some of their food was not good.

Location

Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Underwater Technical World114 yd
  • Playacar Golf Club0.4 mi
  • The Reef Marina0.6 mi
  • Aviario Xaman Ha1.1 mi
  • Terminal Marítima de Playa del Carmen1.4 mi
  • Albertos SCUBA1.6 mi
  • Parque 28 de julio1.8 mi
  • La Fe2.3 mi
  • Beyond Diving2.3 mi
  • Mexico Blue Dream2.3 mi
  • Mamita's Beach Club2.4 mi
  • O2 Mexico2.6 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 008-007-003931/2025

Essential information about Riu Palace Mexico

Low season

High season

Average price (weeknight)

September
March
£276
Cheapest month to stay with an average 40% drop in price.
Most expensive month to stay with an average 40% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Riu Palace Mexico

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Riu Palace Mexico

  • If you’re after a cheap room at Riu Palace Mexico, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
  • The cheapest price a room at Riu Palace Mexico was booked for on KAYAK in the last 2 weeks was £276, while the most expensive was £276.
  • How long should you stay at Riu Palace Mexico? KAYAK users usually book their rooms here for 12 days.

FAQs when booking at Riu Palace Mexico

  • Where is Riu Palace Mexico located?

    Riu Palace Mexico is located at Avda. Xaman-Ha, Manzana 3, Lote 4 in Playacar, 1.6 miles from the centre of Playa del Carmen. Underwater Technical World is the closest landmark to Riu Palace Mexico.

  • When is check-in time and check-out time at Riu Palace Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Mexico.

  • Does Riu Palace Mexico offer free Wi-Fi?

    Yes, Riu Palace Mexico offers free Wi-Fi.

  • Does Riu Palace Mexico offer free parking?

    Yes, Riu Palace Mexico offers free parking.

  • How far is Riu Palace Mexico from the airport?

    Riu Palace Mexico is 12.1 miles from Cozumel Intl. Riu Palace Mexico is 32.7 miles from Cancun.

  • Does Riu Palace Mexico have a pool?

    Yes, Riu Palace Mexico has a pool on-site.

  • How does KAYAK find such great Riu Palace Mexico hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Mexico.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
1.6 mi
Cozumel Intl
12.1 mi

Everything you need to know for your stay in Playa del Carmen