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beach and promenade room and balcony too small
sea view locality to facilities in the area breakfast very limited fresh fuit would of been good
good food relaxing and good beach for walking no
hotel was fantastic. the location was perfect close to beach, very short distance from airport, beautiful view from room.(booked city view but changed to sea view) will definitely be back again
The hotel has lovely sea views from the restaurant, is only a few yards from sea, evening entertainment is brilliant, and only a 3 minute walk from bus station and taxis, bus service very resonable and good. No
The hotel was great for the price. I had a beach front room, and I was very pleased. It was close to shopping and a few beach bars
in the centre for golf Very much old people
great place...wright next to the beach I had a problem with the shower,but the hotel took care of it pretty soon. couldnt find any heating sistem. And I had a room faced to the back at the hotel,not the beach.
friendlyness of staff no fridge in room
the breakfast was very good lift,s too small
room was very dirty; tv and shower not working; reception staff very unfriendly; breakfast room just simply a joke
Close to the beach and town center. This is more like 2 stars hotel, not 4. Extremely small rooms, very bad bathroom. Shower was leaking all the time. Air conditioning was working however I put it on 17C (the lowest possible) and it was just blowing a bit of some air. It was very very hot in the room. No place to put your wet towels or swim suit. Awful breakfast (poor choice, disgusting coffee, bread tested like old, juice taste like flavored water - in the country full of fruits it is a joke!) Hotel is full for older people and families. The whole town is like that - if you are a young couple it is better to go to the next village (vilamura).
The hotel is newly refurbished after a sprll of closure. This Hotel has just been re-rated as a 4 star establishment. However many of the facilities you would expect of the higher rating are not yet present. As a result of this regrading the Hotel intends to increase its prices fourfold. On that basis, a stay there would not be good value.
Friendly and helpful staff, good location near to beach and restaurants/bars, on pleasant tree-lined road with easy access to shops The gym was very basic, the breakfast could have been better
Peace and quiet. Clean. Friendly.
Air conditioned in my room 603 not functioned
Excellent location (bus station in 100 m (buses to Faro, Albufeira), beach 300 m, 2 car rental companies within 200 m), clean rooms, friendly staff, Ok breakfast, hotel has pool.
The new parts off the hotel were clean and nice, pool area also ok. friendly staf and a reasonable breakfast. Great location off the hotel and very easy to spot with its red coloured facad. The annex buliding is not rennovated and therefore not as nice, clean but not worth the money. These rooms are also missing a fridge. Secondly internet is only available at the reception, and they charge guests 2 €/ 30 min!
The staff were very helpful,good location to the beach and prom and nearby cafe`s. The only bad thing was the breakfast! The only edible thing was the melon!
Nice clean hotel, friendly staff, No tea or coffee facilities in rooms
the location very poor service for a 4 star hotel: no working safe in the room, a mini bar with 3 bottles of water, no working internet service.....
Breakfasts excellent and great to sit beside the window on the top floor sipping coffee and watching planes approaching the airport, with the marina below. Overall the hotel provides very good for money. Internet booking saved about 7 euros per night While we were there we booked an extra night for a fortnight later and were given suite style accommodation for that night, which was excellent recently refurbished accommodation. Swimming pool on the roof is a real bonus, with excellent views across the coastline. Accommodation very central, excellent position.There is a busy street below and the main bus and coach station, however, two layers of double glazed doors and thick curtains means that sleep is not a problem Other guest reviews I had seen were not as positive about the hotel as I thought they could be. Unable to get a marina side view even though requested in email.
Good location yet very quiet Don't know why we weren't given a balcony when we paid for most expensive room and hotel was far from full
practice sports in hotel Gym
Hotel Eva is a very pleasant place with helpful staff and great facilities, which makes it an ideal place to stay in faro,If their is a down side it would be that their can be some street noise but this depends on which room you are staying in as to the level of noise that you will hear.
Great view , good location in Faro, very nice spa .
The gym WiFi access not available
The staff were very friendly and helpful and the short distance to local bars,restaurants and shops was a bonus.
We selected hotel EVA in Faro for location and value for money. Both were excellent. The hotel is in the same building as the bus station for the lines from faro to Sevilla, Spain, and at the same time 200m from the old town. Internet should be free of charge, as there is no running cost for it. Safety box in room was not large enough for my laptop.
Rooms had the wow factor,unusual but lovely bathroom area,glass wall shower different than anywere we stayed before.staff were very helpful and polite.pool area was lovely and very large pool. did not like the card system to get your towels for the pool.there are easier and more simple ways,if pool was busy it would be a bit confusing.they seemed to do a lot of maintance work to a new hotel.sections were closed off for the duration of our stay[indoor pool]etc.we booked this hotel for a number of reasons and the indoor pool was one because of the time of year we were going [nov]with it being a new hotel i persume these were teething problems but we would return again
location when trying to leave no once would open the gate. staff were chatting
the hotel its self and room maintaince work around pool and spa closed for 1 day
very relaxing value for money will recommend to friends nothing
Comfort of room and privacy when out on balcony,quietness at night and very pleasant staff. Indoor pool and spa were closed for half of our stay to carry out maintenance work.
location heated p-ool steam roombeach i tried to book directly and was told no availabilty plenty room in fact
I liked the friendliness of the staff. The hotel was pure luxury- the food excellent. Lovely decor. Everything was just perfecft as it has been on the previous three occasions that I have stayed there.
It was very central
very friendly staff and nice bar
The food was probably the best we have had in an hotel (albeit 5*) and we are fairly regular travellers
The location and view is excellent. They were busy with renovations and the noise was very annoying
Very Pleaseant Atmosphere and Helpful Staff Not Problems
The hotel was very good indoor pool excelant food good staff helpful have stayed a few times here and will be going back again
We stayed in a quiet period which was good for us , the staff were attentive and the hotle was very clean and cared for Groups of golfers who acted like small children let out on their own
Convenient Spacious Friendly Yes, as I was attending a wedding I needed to iron a shirt at the last minute...the hotel could not locate anyone to iron (though they were going to charge extra) or they could not provide an iron for me to iron just one shirt.
good friendly staff
All the staff had excellent english, provided professional and flexible service, they politely had good sense of humour. The dinner was always fine, the wines were good (try "vinho verde"). The pool was nice and clean. Everyday cleaning with changing all the towels (the latter would not have been necessary, anyway...). No minibar in the rooms, the air conditioner blowed out some mouldy stains throughout days (it has not been in use for a while or never been cleaned, I guess). Few international TV channels.
Hotel was very clean. Very nice pool with lights and music in the evening.
the swimming pool and the price.
Friendly staff. Basic but nice breakfast. I felt I got good value for the price I paid. Nothing I didn't like but its a bit of a walk from the main drag / town.
Nice pool, nice lobby with big TV. It might lead to a problem if you claim to accept American Express but you're not. One receptionist is very vain but totally ignorant. Location far from the centre and the beach. Far from the beach and centre.
Very friendly and pleasant staff.
Position and friendlyness, very clean. Breakfast could be a little better
Hotel is good enough to make you feel comfortable. The breakfast was ok. Close to nice sandy beach. Clean rooms, towels were changed regularly. The stuff not always nice and professional – except receptionionist Marco.
Very good breakfast Reception not very pro-active
Location and Cleanliness of the entire Hotel - would stay there again. There could be a lot of improvment with regard to the meals especially the breakfast with a more varied selection displayed.
the room it's good, breakfast it's standard quality
Good value for money! Staff speak fluent English and breakfast was great. TV .. it is out of date
we only stayed one night but we were impressed by the cleanliness and the location of the hotel because it was so near the beach and bars and restaurants, no need for taxi
proximity to the beach & to Faro Airport Breakfast was the same everyday
Near to the sea and restaurants.
The friendlyness, the hotel staff extremely helpful, and the breakfasts were very good, plenty of choice. The location is first class,and the view from our room was stunning. All in all we had a great time, thank you.
food, don't eat a diner in hotel it was very bad....
The price The pool The breakfast should have some fruit. Bathroom near the pool could use a cleaning.
The staff were most helpfull in every way, as my wife and I are elderly and find some coircumstances difficult to cope with The quietness
The hotel was modern,well designed and has superb rooms,beds,swimming pools,gardens,spa and location. The staff are generally well trained (with 2 exceptions!) polite,motivated and efficient. The breakfast was excellent and our entire stay was very enjoyable and one of our best ever experiences. The gym was a bit weak in comparison to the rest of the hotel and could have had better weights and better air conditioning
This is an excellent resort that I would recommend to others. The staff in particular was first rate.
everything breakfast fantastic and spa so proffesional cant wait to return but i work on a budget so will only be able to go when rates are good
If you have kids and want to stay on an hotel that has everything for you and your kids, this is the one. Amazing pools (one with sand), garden to walk and relax and a great place for our kids to play. One thing that i do not like, in this hotel and the other 5 stars hotels, is when we get to the pools, all the sunbeds are with towels and we do not have none where we can lay down and rest. The hotel should have a person to check the sunbeds that have towels but the persons went to their room to relax and remove them so other guests could relax by the pool.
500m waking to the beach. 500m waking to the center...the best hotel in portugal...
the location, the staff,the room,the facilities all superb.
Very relaxing, with everything we needed within the hotel grounds.
chic graet servive
excellent service, clean, relaxing and comfortable
Reception staff very helpful and friendly. Room very comfortable and room service very much on the ball. Public areas a bit odd - lacking warmth and character,but made up for by the room.
The convenient location for the airport. Good parking. Simple but nice breakfast. Very clean and presentable Nothing really, but The strange overhead hanging wardrobe is just at the right height to bang your head on if you are tall and not paying complete attention. Very quirky but a little too focused on style rather than safety
The staff and thier willing to help. Only a small thing but the shower was a bit old.
Situation Bar service was poor
Nice hotel certainly for the price we paid, good service very clean rooms
This is a charming hotel and well situated for getting around the Algarve The Railway is behind the hotel and there are quite alot of very fast trains passing so guests should be prepared for the noise. It did not however spoil my stay.
It is far from sea. There is also train line, just next to the hotel. But the room is rather large and personal was very nice.
good pool and garden, unusual /intresting decor ,staff very friendly and helpful.We always have hire car so good location for us. might be a problem if no car. Breakfast a bit basic,but ok once we got boiling water for tea & coffee.
all was very good tv was bad more uk channells needed
Friendliness of staff. Proximity to Vilamoura. Value for money Trains going past. Tv & tv reception. Exiting hotel.
Hotel is very cheap and its position is strategic if you have a car and you would like to visit Vilamoura and Algarve coast. It is very strange that in a 4 star hotel you do not find in the room the refrigerator. What`s more the breakfast is very low level. Trains and motorway are not impacting to much the noise in the room.
hotel staff excellent, extremly clean, and would recommend to anyone, if you dont want the husstle and bussle of lots of people, small hotel, but very relaxing and nice they only serve continental breakfast, they will make a small english breakfast if you require, but it would be nice if you had this available, without having to ask.
we loved it staff were fantastic dissapointed not to get free upgrade however they presented us with champagne and a cake as it was our wedding anniversary!! no
The setting was magnificent the rooms were luxurious and all the services were excellent .
Have stayed here before, is spacious, clean with good rooms, pleasant on the eye, not too far from the main centre of Vilamoura. Not enough english TV channels,also the shop could do with a bit more variety, like bottled drinks, the bar is too formal just to buy say, a bottle of water.
The staff were very accommodating. We had no complaints at all. THe hotel was exceptional in every aspect and we will have no hesitation in returning.
Tha extra bathing resort they have at the Ocean is marvellous! You write that based on the card number no deposit will be charged but Hilton did this, the next day after I made the reservation they charged the full price onto my card; more than that when I arrived they charged me again the full amount plus deposit and when I checked out they asked me to pay again. This is really upsetting! They said it was due to their old IT sys which I barely believe...
Excellent service, overall cleanliness of all aspects of the hotel
The hotel was everything that we had hoped for and expected from the descriptions. The staff were extremely efficient and friendly, and almost all were completely fluent in English. The tone was set on our arrival, when we were informed that, due to high occupancy, we had been upgraded to a junior suite....the room was fantastic! The pool areas were superb and there was never any difficulty in getting a lounger. Despite the hotel being about 2 miles from both the beach and marina, the courtesy bus service made venturing out beyond the hotel very easy. The breakfast buffet was excellent, with an extensive choice. Only a minor criticism, as the Marina offered more than enough choice, but during our stay, one of the hotel's restaurants was closed, and the other main restaurant offered only a limited choice on the menu.
This new hotel (or renovated) is wonderful with nice rooms and pool area with great service at the beach (free shuttle, chairs and towels). In addition, the buffets (breakfast and dinner) were georgeous - my husband and I have travel quite a few times and would recommend this hotel without any hesitations.
The staff were extremely helpful and mannerly at all times. The cleaning staff were always so polite and respecting your privacy. The rooms were spotless clean. No, I would highly recommend this hotel to anyone.
the tranquil atmosphere, the hotel was beautifu on the sea front and the suite was very comfortable and clean
the staff are very helpful and friendly the room was lovely we had junior suite a walk in shower would have been nice The overall experience was great just a couple of things that need improving the breakfast was always tepid but a microwave in the buufet area would sort this and the beds are very uncomfortable
The kindness of the staff
Location was perfect, hotel service is 5 star and the breakfast was great! Rooms were dirty! Walls looked liked they hadn't been wiped down in a long time. The carpets on the sides of the bed looked as if they hadn't been washed in years. This is definitely not a 4 star hotel, it's a mediocre 3 at best.
had a very good stay at your hotel staff were always very pleasant ,as I find the portugese people always lovely ... the only thing I can say as a negitive we could not get water ,had to go to the supermarket for it ,thats ok when you have settled in .I think some in the room would be so nice ..
Location is great if you have a sea view. Coffee at breakfast is diabolical, not in keeping with 4 star status.
My wife and I spent the first 2 nights of our honeymoon and we could not wish for a nicer start to our married life.
Excellent location close to beach and marina with good value accommodation in clean modern hotel basic facilities in standard room with horrible plastic and barely functioning air dryer stuck on bathroom wall, poor breakfast fare and lack of modern IT facilities e.g Staff could not print out my boarding card from computer because there was no printer attached.
close to the beach and the marina no
All aspects of the Hotel were excellent.
location helpful staff good breakfast
Staff were very helpful and cheerful. Nothing seemed too much trouble.
The facilities and size of room.Kettle,cups,,iron, ironing board, fridge these were all in the room and a welcome basket of fruit and bottle of water. The friendliness of staff, good choice of food, and the v.reasonable cost of our stay.
the bar – though self-service – sitting outside in a lovely atmosphere till late night, fair prices, and the checkin-checkout-service was quick and without any problems very long way to my room, especially when you have to manage your luggage alone
the room, the breakfast and the surroundings. a bit noisy (but that came from the people staying there) quality of food during eveningmeals could be much better.
free transport to the town and friendliness of staff.
We required a stopover before we proceeded on to Alvor for a week at a timeshare and found Hotel Pinhol do Sol handy for the airport after arriving in Portugal.
In a quiet location and large family rooms Food
The breakfast was excellent and very helpful staff without being over attentive.
Value for money no
Excellent in every respect