31 Jan 2012
Posted by Tuckwall
The staff from the front door to the concierge to the restaurant to the pool were all exceptional. Courteous, efficient and always looking to help.
16 Jan 2012
Posted by JenP
loved the location. If anything there might have been too many staff to take care of us. Room service seemed to arrive within seconds of hanging up the phone.
7 Jan 2012
Posted by Ein verifizierter Reisender
The Hotel is in a superb location right next to the imperial palace and and in the Ginza. Staff were super helpful and every thing you would expect was well catered for. We stayed in one of the suites at the front, and they throw in a 3 hour Mini Cooper service with an english speaking driver which was very handy.
22 May 2011
Posted by diana
We travel around the world alot. Stayed in many 5 star and this rates among the best! I have stayed in Peninsula in NY and Hong Kong. This might have been overall most gratifying.
19 Jan 2011
Posted by Cristina
we stayed at the peninsula tokyo during the peak holiday season (dec 25-30), and despite the full capacity of the hotel, i felt that service was excellent. their concierge was extremely helpful and accommodating, and even facilitated a trip to the premium outlets in gotemba for us. the night we got back from our trip, there was even a fax waiting asking if we had a nice time and if there was anything else they could do! i was at the concierge everyday at least once a day so they had become familiar with me and were very helpful; they would also always ask how our dinner or lunch plans worked out :)
8 Oct 2010
Posted by S
The hotel was very new and beautiful. The deluxe room was extremely spacious for Tokyo. The bathroom and the dressing room were better than homes. The service was also outstanding.
8 Sep 2010
Posted by Claudine
This hotel had a huge room for Japanese standards. I really liked the walk-in-closet, separate shower and tub, bedroom that was divided. Service was top-notch. Very convenient location. You had three subway lines that were connected to the hotel and walking distance to Ginza station and lots of shopping and food options. I wouldn't want to stay anywhere else.
3 Jun 2010
Posted by Paul
The Peninsula is perhaps not the best hotel I have ever stayed in (although it is without doubt excellent), but it certainly provides the greatest range of facilities and technology in the guest rooms that I have ever seen - every bell and whistle you could want in a room is provided, from all those which you may have come to expect in a quality hotel to some which you may not - a personal printer/fax/scanner, a quality espresso machine, 'mood' lighting scenes, full spec AV kit; even down to small things - electric sockets which take UK 3 pin plugs (or any other for that matter). It is easy to spend the first hour or two just pushing buttons to find out what everything does! A daily supply of fruit and occasional small gifts add to the pleasure. Add to that impeccable service and a great spa, and the hotel has to be very highly recommended. If I have a criticism, it is perhaps the use of the lobby as a restaurant - walking in feels a bit like intruding through a busy restaurant to reac...
14 Apr 2010
Posted by Sarah
As we found throughout Japan, the staff at the Peninsula was accomodating, delightful and always helpful. What set the Peninsula apart was the room - chic and elegant, technologically advanced, amazingly roomy for Tokyo - possibly the most spectacular room I have ever seen...oh, and with gorgeous views to boot.
reviews 
_P-image.jpg&width=163&height=116)
