Conveniently located in the city centre and surrounded by major institutions including ministries and embassies the newly renovated 4 - star Mercure Grand is ideal for the business or leisure traveller. Enjoy quality accommodation, friendly service and most of what Warsaw has to offer, including the historic Old Town, luxurious shopping, Lazienki Park and The Royal Route. Very close proximity to public transport with easy access to Warsaw Central station. Come and discover the Mercure Grand.
Staff clear and precise - no 'waffle'
Just one thing - could not figure out for a while that lights in room operated on the door key card. Could do with a clear notice to this effect on the table, this being first thing noticed on entering
Internet, clean room, good breakfast
Invoicing process - 0,5 h !!! (thanks God it finally worked out); I was asked to sign a bill during my breakfast (in the middle of my breakfast), as if signing upon my leaving the breakfast room was too dangerous...
great rooms, great shower and very quiet rooms
they told me that I could pay with Diners Club, but by checking out I couldn´t...minor issue, but for me of big importance
cable based connection to internet, missing WiFi
very kind personal
it is too modern for me. I do not like this kind of light. It looked like I was the only guest. That was a little bit strange