Kigali Serena Hotel

5 stars
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250, Rwanda
Kigali, Rwanda
+250 252 597 100
8.6
Very good
based on 457 reviews
457 reviews
Wed 17/6
-
Thu 18/6
2 guests, 1 room
Deals from
£82
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£82
Standard Room
£88
Double room
£137
27 more Kigali Serena Hotel deals
27 more Kigali Serena Hotel deals
Living room
Other
Pool
Bedroom
Lobby
Buffet
Bedroom
Bedroom
Restaurant
Restaurant
Buffet
Lounge
Living room
Building
Banquet hall
Bedroom
Living room
Restaurant
Conference room
Pool
Other
Bathroom
Other
Buffet
Buffet
Restaurant
Building
Conference room
Outdoor view
Bedroom
Other
Photos of Kigali Serena Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Kigali Serena Hotel is situated in Kigali and offers newly renovated rooms and complimentary Wi-Fi. It also features a Jacuzzi, an outdoor pool and a sauna.

There are a range of facilities on offer to guests of Serena Hotel Kigali, such as a ballroom, an express check-in and check-out feature and valet parking. A fitness centre can be readily accessed by guests wishing to keep up their exercise regimes while away.

Rooms at the hotel are equipped with refrigerators, mini bars and cable/satellite channels. Each comes with free tea and coffee making facilities as well as a private bathroom.

Guests staying at Kigali Serena Hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close for a meal. Those looking to relax with a drink can do so in the in-house bar.

For those wishing to dine out during their stay at Serena Hotel Kigali, there are a variety of restaurants located close by. Kigali International Airport is within a 20-minute drive and the hotel offers a shuttle service.

8.6
Very good rating
Based on 457 verified guest reviews

Latest deals for Kigali Serena Hotel

Wed 17/6
-
Thu 18/6
Superior room
bed type unknown
£149
nightly with fees
bed type unknown
£190
nightly with fees
bed type unknown
£241
nightly with fees
Standard Room
bed type unknown
£88
nightly with fees
bed type unknown
£111
nightly with fees
bed type unknown
£111
nightly with fees
Deluxe room
bed type unknown
£82
nightly with fees
bed type unknown
£105
nightly with fees
bed type unknown
£105
nightly with fees
Double room
bed type unknown
£137
nightly with fees
Executive room
bed type unknown
£397
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Kigali Serena Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

General

  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Private pool
  • Massage
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of Kigali Serena Hotel

8.6
Very good
457 verified ratings
Wonderful
260
Very good
91
Good
49
Okay
20
Fair
17
Mediocre
7
Poor
13

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly and attentive service, cleanliness, and comfortable rooms. The pool, gym, and breakfast were also positively highlighted. Some guests noted noise issues and maintenance concerns, but overall the hotel provided a pleasant and welcoming atmosphere with good value for the price.
AI-generated from customer reviews
Service8.5 out of 10
Location8.5 out of 10
Cleanliness7.5 out of 10
Bed Comfort6.5 out of 10
Room Size6.5 out of 10
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All reviews

8.8
Very good
Thomas W., Feb 2017
Pros (+) Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.
Cons (-) Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.

Location

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

What's nearby

  • Kigali Genocide Memorial Centre1.8 mi
  • Old Parliament2.5 mi
  • Stade Amahoro3.5 mi
  • Akagera National Park41.8 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Kigali Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
July
£129
£161
Cheapest month to stay with an average 49% drop in price.
Most expensive month to stay with an average 63% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Kigali Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Kigali Serena Hotel

  • If you’re after a cheap room at Kigali Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Kigali Serena Hotel, plan to stay on a Tuesday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at Kigali Serena Hotel was booked for on KAYAK in the last 2 weeks was £222, while the most expensive was £222.
  • How long should you stay at Kigali Serena Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Kigali Serena Hotel

  • Where is Kigali Serena Hotel located?

    Kigali Serena Hotel is located at 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, 2 miles from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Kigali Serena Hotel.

  • When is check-in time and check-out time at Kigali Serena Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Kigali Serena Hotel.

  • Does Kigali Serena Hotel offer free Wi-Fi?

    Yes, Kigali Serena Hotel offers free Wi-Fi.

  • Does Kigali Serena Hotel offer free parking?

    Yes, Kigali Serena Hotel offers free parking.

  • How far is Kigali Serena Hotel from the airport?

    Kigali Serena Hotel is 5 miles from Kigali Intl. Kigali Serena Hotel is 60.2 miles from Goma.

  • Does Kigali Serena Hotel have a pool?

    Yes, Kigali Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kigali Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kigali Serena Hotel in Kigali and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kigali Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kigali Serena Hotel.

Nearby hotels and places to stay

Closest

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5-star hotel
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3-star hotel
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3-star hotel
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3-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Kigali
3-star hotel
36% cheaper
Mythos Boutique Hotel
8.8 Excellent (191 reviews)0.58 miOutdoor pool, Fitness centre, Restaurant£72+
5-star hotel
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8.8 Excellent (12 reviews)0.64 miOutdoor pool, Fitness centre, Restaurant£359+
5-star hotel
Kigali Marriott Hotel8.7 Excellent (595 reviews)0.19 miOutdoor pool, Fitness centre, Restaurant£159+
4-star hotel
Hotel des Mille Collines8.7 Excellent (967 reviews)0.67 miOutdoor pool, Fitness centre, Restaurant£117+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
2.0 mi
Kigali Intl
5.0 mi

Everything you need to know for your stay in Kigali