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The staff was amazing. I felt relaxed for the first in a long time in an airport.

No hot drinks but otherwise a good flight with decent leg room

The boarding at both ends good, the seats were a tad hard for any long flight, but okay for short haul, 2A and 2B had good leg room. On the return flight we landed at terminal 2 as opposed to where we should have land at terminal 1, so we had a bit of a wait for a bus, which delayed the onward journey. But all in all a good flight.

The flight was okay, seats slightly more comfortable than Easy jet, but wouldn’t want to fly much more than 3.5 hours in those seats, hard and uncomfortable for further journeys. Boarding was okay, never eat or drink on Eco airlines, food not good and expensive for what you get. But it is what it is, and for the price one can not really complain.

Excellent outbound flight to Arrecife on a new very clean Airbus with great flight crew. Flight was only delayed around 10-15 mins and boarding was very good. Comms from pilots and crew was very welcoming and excellent throughout flight.

Flight was ok with a great landing. What could have been better would have been sitting away from the lady behind me who was coughing and sneezing all through the flight. I have been ill with a very bad cold ever since and can only put it down to being sat in front of that lady!

I liked boarding the crew were excellent but the seats are too close together for such a long flight.

The seats could be better as they’re not very comfortable and the arms would be better padded. Only place we found to fill our water bottles was at the Castle Rock bar who had one small sticker on one pillar saying they would refill your bottles with tap water for free! Need some/more refill stations around the departure area.

Boarding went well, seats could have been a little more comfortable

Great flight from malta airport, all on time & no delays, Birmingham Airport a little confusing with the ongoing upgrades!

The plane was late in so we were late leaving. The plane had been cleaned and was tidy, the staff were welcoming. Our standard seat had good legroom but after an hour or so of sitting, the Seat started to feel uncomfortable. We didn’t have any food so can’t comment on that and there was no entertainment available. We did buy some duty-free goods and the prices are good. We made up the lost time and landed slightly early.

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

Comfort isn’t a word one uses on economy airlines! Boarding was okay, delayed but okay, the flight was good, quick and time was made up.

I had an emergency escape seat. The attendant gave the extrA briefing to my side of the aisle but didnt direct it at all to the other where my wife was sitting

Speedy boarding is a waste of money when they herd you on to a bus and take you to the plane and it turns in to a free for all …very unsatisfactory

I got denied boarding bevause they said they "ran out of seats on a plane"

Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.

Everything went according to plan. Check in, boarding etc all were very efficient.

very delayed boarding; the crew started the service extremely late and everything felt like they didn't want to be there and do their jobs; the pilot changed her mind about landing :))))))))) and we spent 10 more minutes circling around the airport before landing, eventually!!! lack of communication = lack of professionalism. she could have said 'ladies and gentlemen, due to us having taken off very late, we have lost our landing permissions and we'll have to wait some more', but she chose to shut up. big mistake that reflects poorly on the airline and herself.

Left on time and arrived on time both ways, thank you

Flights were on time. The crew was efficient and friendly.

Is good airline but their check in process is not simple

Boarding at Arrecife was commended way too early. Far too long for elderly to be kept standing on their feet. Otherwise we’ll done to all staff.