The staff was amazing. I felt relaxed for the first in a long time in an airport.
Fine, the process or boarding was a bit slow but the flight itself was quick and smooth. Not over booked and pleasant overall
More check-in counters or faster processing. I arrived early but got to the gate just in time to board the flight, I didn't even have time to use the bathroom. The plane was really dirty, encrusted dirt is everywhere and the plane smelled bad when I entered.
I couldnot board the flight since my previous flight from Lisbon to Madrid arrived too late.
The flight was on the time and everything was very smoothi
Asientos y tener espacio para maleta de mano y no tener que facturar
They knew what the weather forcast was so should have put us through a tunnel we all got wet through getting on the plane so was cold all the way home also we were running around tge airport from gat to gate changed from 1 to other 45 minute walk each way people didnt know what was happening old people were ending up ill it was to much for them.
Huge wait to board after waiting for 2.5 hours delayed flight
The staff were lovely but the plane was very cold .
The flight departured two hours and a half later than the original time flight. We loose our bus and it cost us 108 £. We are not repeating
Has always great flight. You get what you pay for.
3 hours delay, little communication, no refreshments provided despite legal requirements
Late boarding as our plane was late arriving from previous flight, then 3 hours sat on the tarmac waiting for a time slot. Then, when we arrive at Birmingham airport, we had to lug our bags down the plane steps, cross the tarmac and lug our bags up the stairs to enter the airport. Horrendous!
I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.
Boarding waiting outside in storm and rain is not OK
Boarding at Arrecife was commended way too early. Far too long for elderly to be kept standing on their feet. Otherwise we’ll done to all staff.
Flight on time clean and good legroom, what more could you ask on a one hour flight
The flight was delayed by over an hour which seriously disrupted my plans in Milan.
The workers checking passengers from the boarding gate stole money from people whose luggage was perfectly fitting inside the carry-on sizer.
Good news was that Bag Check was open two and a half hours before the flight, which is essential with the chaotic immigration process. Flight was okay, but sitting at the back of the aircraft, 3 overhead bins on both sides were filled with crew bags and other misc items, so we couldn't put our cabin bags anywhere near us. To add insult, twice the crew managed to drop items that they were taking out of the overhead bins onto my wife's head, who was sitting in an aisle seat.
Nice to fly out of Orly smaller easier to navigate airport. Being able to receive boarding pass well in advance of trip was comforting to know all travel was in order.
First -the flight was late - more than two hours Second, not even a bottle of water at bord to give for free for this inconvenience. Three-at landing ive realised that I've lost one of my ear plug headphones and been very desperate to find it with my torch, the crew not helped at all more than that they asked to leave the plane as everyone did before me. This was the last flight from that day- extra 5 min for me with a bit of help from crew - would have bring a super review. I guess this days humanity disappeared!
sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!
We were charged a ridiculous amount for a name spelling error on ticket which I would’ve corrected if I received pre-check info more than 1/2hr before flight. Then we were told at ticket counter that our bags were fine for boarding but then we’re charged another ridiculous amount to take in our luggage despite being told differently. Flight itself was great. Charges were unfair.
The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.
With stairs on a rainy tarmac, EasyJet flights are ok for younger travelers with backpack only. Seniors with mobility issues find it challenging 😰. However, the crew and disability assistance folks at both ends eased that discomfort as much as possible for their various roles. Kudos to airport and EasyJet employees for their kind service.
