|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Cribs available, Express check out, Gay friendly, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Safe, Storage available|
|Services||Airport shuttle (surcharge), Business centre, Car hire, Concierge service, Laundry service|
|Internet||Internet, WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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I really loved the poolI really liked everything about this hotel the only down fall for me was I found hair on the TOWLES other then that it was a perfect little place
Clean spacious room in which everything was relatively new and worked. Plenty of parking. A great value.
The concierge was friendly and professional, but the hotel seemed understaffed at the front desk. Vending machines were not regularly restocked and it's not the best neighborhood for late night shopping.
Our deluxe queen room was very spacious.Overall it was a good place to stay for the value. But I was a little disappointed with the free breakfast. When I stayed at the hotel last year the breakfast was great and I enjoyed the variety. This year, the breakfast had the typical juices, fruits, the different breads, and the waffles. It was still good but not great. For me one of the best part of this hotel was the great breakfast.
A whole lot.Hotel room was ok. Location was so so. Don't walk around at night that's for sure. The hotel tells you they don't charge until you get there but they lie. They charge in the early morning and if there are no funds they will take your room away and Cancel your reservation. They'll offer you a worse room for same price. We found out during our stay that they had done this to more that 7 people there. What they do is find a way to cancel your reservation so they can sell the room to someone else for a higher price and offer you a much worse room. I would advise everyone to not stay here. Oh and there is not enough parking spaces for everyone in the hotel to Park their cars. Only plus is that they have 3 EV charging spots.
A reasonable free breakfast was provided each day, though seating space was very limited. Rooms were decent and clean.
They only have parking for about half of the available rooms making it impossible to park at the hotel after 10:00 PM.The lack of parking makes this place not recommended. I had to park 3 blocks away in some of the worst ghetto in LA after midnight because there was no parking available at the hotel (in spite of them charging me for it). I did not appreciate having to dodge a drunken individual who was threatening their girlfriend and finding that my car had been keyed the following morning. The rooms are cheap, but it's not worth it.
The front desk was very nice and attentive. Free breakfast every morning.
Room 121 had a nonfunctional AC, very hot. Custodial staff was rude and acted very snooty.We stayed in this 'hotel' last year when it was formerly the Comfort Inn. Surprisingly, the 'inn' was a way better experience than when it upgraded to 'hotel'. We were put in room 121, which had a nonfunctional AC, it kept blowing hot air the entire day. We asked the front desk to look into it, they promised that the maintenance team would be by in the morning. Next day, at noon, we stopped by the front on our way out, and upon mentioning the problem, the lady phoned for maintenance (why didn't she do so earlier?). I was in town for Anime Expo and it was HORRIBLE getting into costumes when your room was HOTTER than outside (we might as well take blankets and sleep outside). After the Con, we ordered pizza to the room & came back at 5 PM, and once again was blasted with hot air when ...
IT WAS OK STAFF FREINDLY
HAD PROBLEMS WITH AIR CONDITIONING BUT THEN IT STARTED TO WORK. PEOPLE CAME UP TO HELP THAT WAS NICE. THEN TV CHANEL CHANGER, STAFF WASNT TRAINED ON THE NEW SYSTEM IN THE HOTEL SO THEY DIDNT REALLY KNOW HOW TO USE IT. WE HAD TO FIGURE IT OUT OUR SELF.IT WAS OK WE FOUND A HUGE COCK ROACH IN THE ROOM THE KIDS THOUGHT IT WAS ALIVE BUT I GRABBED IT AND FLUSHED IT DOWN THE TOOILET. THE BREAKFAST WAS A JOKE. A VERY SMALL ROOM PACKED WITH PEOPLE TRYING TO GET THERE BREAKFAST AND THE WAFLES TASTED REALLY FUNNY SO WE ENDED UP GOING TO DENNY'S FOR BREAKFAST.
The location was within walking distance to Staples Center and Nokia Theater.I was pleasantly surprised upon checking in to the hotel. I was not expecting much based on the previous reviews. The room was a decent size and newly renovated. I didn't have any of the free breakfast and the pool was a bit small for my liking. This hotel have a 3 star rating. The ladies at the front desk were friendly. The location was close enough for me to walk to LA Live the 3 nights I was there. The only thing to be concerned about is the neighborhood, I didn't mind it but some might be. Very highly Mexican populated community.
The staff was extremely friendly and the pool and rooms were clean
very satisfied with our stayThis hotel was very clean and staff was helpful and friendly. All we had to do was ask for anything we needed.
Good deal for the money.
The location is a little scary at night.Generally good service and room for the price. The housekeepers are very honest - I accidentally left my safe open one day with credit cards, camera, etc. and didn't lose a thing. Very friendly and helpful staff. But breakfast ends at 9:30?! Really?! Like people don't need to sleep in when they travel? Also extended my reservation ahead of time by two days and couldn't get the original rate that was upped by $20 a night. Very close to public trans and downtown..