Hotel Casa Melissa

3 stars
Ave. Juarez, Entre 1ra y 5ta Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 803 2474
8.3
Very good
based on 31 reviews
31 reviews
Mon 15/6
-
Tue 16/6
2 guests, 1 room
Deals from
£53
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£53
Double room
£58
Luxury Room
£62
24 more Hotel Casa Melissa deals
24 more Hotel Casa Melissa deals
Bedroom
Balcony
Living room
Pool
Balcony
Other
Bedroom
Other
Outdoor view
Other
Other
Bathroom
Lobby
Front desk
Outdoor view
Outdoor view
Other
Dining room
Other
Other
Room amenity
Other
Other
Lobby
Dining room
Living room
Photos of Hotel Casa Melissa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Casa Melissa offers charming accommodation in Playa del Carmen and is a short stroll from Terminal Foranea de Autobuses Station. It also provides laundry facilities, an outdoor pool and luggage storage.

The hotel has 33 rooms and has been recently refurbished. It also provides a ticket service, room service and a tour desk.

All the rooms at Casa Melissa provide tea and coffee making facilities and wireless internet access.

The hotel is surrounded by the area's well-known sightseeing attractions, including Mamitas Beach Club, which is within walking distance. Xcaret Archaeological Site and Xcaret Eco Theme Park are within driving distance.

8.3
Very good rating
Based on 31 verified guest reviews

Latest deals for Hotel Casa Melissa

Mon 15/6
-
Tue 16/6
Luxury Room
1 twin bed
£62
nightly with fees
Deluxe room
2 double beds
£62
nightly with fees
King room
bed type unknown
£74
nightly with fees
Double room
1 twin bed
£58
nightly with fees
Superior room
bed type unknown
£63
nightly with fees
Standard Room
2 double beds
£53
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Casa Melissa

  • Snorkelling
  • Outdoor pool
  • Room service
  • Coffee machine
  • Child pool
  • Wi-Fi
  • Laundry facilities
  • Hairdryer
  • 24-hour front desk
  • Beach access

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Snorkelling

Accessibility and suitability

  • Lift
  • Designated smoking area

Services and conveniences

  • Room service
  • 24-hour front desk

Basics

  • Wi-Fi
  • Air-conditioned

Parking and transportation

  • Shuttle service (additional charge)

Bathroom

  • Hairdryer

Laundry

  • Laundry facilities

Dining

  • Coffee machine

General

  • Storage available

Health and safety

  • Daily housekeeping

Family friendly

  • Child pool

Pool

  • Outdoor pool

Reviews of Hotel Casa Melissa

8.3
Very good
31 verified ratings
Wonderful
13
Very good
11
Good
2
Okay
3
Fair
0
Mediocre
0
Poor
2

Summary of reviews

Guests say
Guests frequently praised the hotel's excellent location near the beach, ferry, and bus station, which was very convenient for travel and exploring. The beds and room sizes were noted as comfortable and spacious by several guests. However, some guests expressed dissatisfaction with the service, particularly at reception, and mentioned issues with cleanliness, especially in bathrooms and the pool area. Noise levels varied, with some guests disturbed by street noise and music, but others found the rooms quiet at night. WiFi availability was inconsistent, often only in the lobby. Overall, the hotel is valued for its location and room comfort but has room for improvement in service and cleanliness.
AI-generated from customer reviews
Location9.5 out of 10
Room Size7 out of 10
Bed Comfort6.5 out of 10
Cleanliness3.5 out of 10
Service3.5 out of 10
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All reviews

6.0
Okay
Chad, Mar 2026
Decent basic hotel great location next to ferry. No hot water…

Location

Ave. Juarez, Entre 1ra y 5ta Norte, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA140 yd
  • Terminal Marítima de Playa del Carmen179 yd
  • Parque 28 de julio0.4 mi
  • Aviario Xaman Ha0.5 mi
  • La Fe0.8 mi
  • Mexico Blue Dream0.8 mi
  • Beyond Diving0.8 mi
  • Mamita's Beach Club0.9 mi
  • The Reef Marina1 mi
  • O2 Mexico1.1 mi
  • Playacar Golf Club1.1 mi
  • Underwater Technical World1.6 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Casa Melissa

Low season

High season

Average price (weeknight)

May
May
£51
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Casa Melissa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Casa Melissa

  • How long should you stay at Hotel Casa Melissa? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel Casa Melissa

  • Where is Hotel Casa Melissa located?

    Hotel Casa Melissa is located at Ave. Juarez, Entre 1ra y 5ta Norte in Centro, 0.4 miles from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Casa Melissa.

  • When is check-in time and check-out time at Hotel Casa Melissa?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Melissa.

  • How far is Hotel Casa Melissa from the airport?

    Hotel Casa Melissa is 11.8 miles from Cozumel Intl. Hotel Casa Melissa is 31.3 miles from Cancun.

  • Does Hotel Casa Melissa have a pool?

    Yes, Hotel Casa Melissa has a pool on-site.

  • How does KAYAK find such great Hotel Casa Melissa hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Melissa in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Melissa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Melissa.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
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3-star hotel
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Mayab Playa - 5th. Ave
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3-star hotel
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Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
63% cheaper
Balam Playa - 15th Ave
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3-star hotel
62% cheaper
Mayab Playa - 5th. Ave
5.8 Okay (287 reviews)0.07 miFlat-screen TV£21+
3-star hotel
59% cheaperHacienda Del Caribe Hotel7.9 Good (1,898 reviews)0.09 miSnorkelling, Outdoor pool, Restaurant£22+
3-star hotel
52% cheaper
Hotel Paso Del Mar Playa Del Carmen
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Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Posada Sian Kaan8.9 Excellent (473 reviews)0.07 miOutdoor pool, Room service, Free Wi-Fi£58+
3-star hotel
14% cheaperHotel Cielo8.5 Excellent (163 reviews)0.14 miPrivate beach, snorkelling, Restaurant£46+
5-star hotel
Playacar Palace8.5 Excellent (115 reviews)0.18 miOutdoor pool, Indoor pool, Fitness centre£292+
3-star hotel
Villa del Mar8 Excellent (351 reviews)0.15 miRoom service, Cable or satellite TV£67+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
0.4 mi
Cozumel Intl
11.8 mi

Everything you need to know for your stay in Playa del Carmen