Overview

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Casa Melissa

Av Juarez Mza1 LT4 Centro, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2474

£100+

Overall guest ratings

7.7/10 Good
Based on 233 reviews

Review highlights

  • 9.4
  • 9.2
  • 8.3
  • 1.2

Nearby

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    About

    When you stay at Casa Melissa in Centro, you'll be near the beach and minutes from Playa del Carmen Maritime Terminal and Yucatek Divers. This hotel is within close proximity of Central Square and Nuestra Senora del Carmen Catholic Church.

    Rooms

    Make yourself at home in one of the 33 individually furnished guestrooms, featuring minibars and plasma televisions. Cable television is provided for your entertainment. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.

    Amenities

    Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Business, Other Amenities

    Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Bicycle hire
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 233 reviews
    • 9.4 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.2 "92% thought it was clean."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.3 "63% thought the minibar was ok."
    • 1.2 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."

    Overall rating

    7.4 Good
    Based on 123 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Perfectly clean."
    • 8.4 "Great service."
    • 6.8 "Rooms are ok."
    • 6.0 "Average comfort."

    Overall rating

    7.9 Good
    Based on 109 reviews
    • 9.5 "Wonderful beach."
    • 9.5 "Perfectly clean."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Good value."
    • 6.4 "Rooms are ok."
    data provided by TrustYou

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