Hyatt Zilara Riviera Maya

4 stars
Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 370 0500
8.3
Very good
based on 407 reviews
407 reviews
Thu 18/6
-
Fri 19/6
2 guests, 1 room
Deals from
£118
/Cheapest rate per night
Room type
Provider
Nightly total
King room
£118
Double room
£124
Standard Room
£255
57 more Hyatt Zilara Riviera Maya deals
57 more Hyatt Zilara Riviera Maya deals
Building
Pool
Other
Bedroom
Other
Balcony
Other
Other
Other
Banquet hall
Bedroom
Bar
Pool
Other
Bedroom
Restaurant
Living room
Bar
Restaurant
Bedroom
Outdoor view
Photos of Hyatt Zilara Riviera Maya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Secrets Capri Riviera Cancun All Inclusive -Adults Only offers 5-star accommodation in Playa del Carmen. It also features a sauna, outdoor tennis courts and an outdoor pool.

Guests at Secrets Capri Riviera Cancun All Inclusive -Adults Only can enjoy a rejuvenating massage or treatment at the on-site spa. Wireless internet is also available.

The resort features elegant rooms equipped with a spa bath, a mini bar and a refrigerator. They each offer tea and coffee making facilities, a kitchenette and movies-on-demand.

The resort houses restaurant and bar where guests are able to unwind at the end of the day.

Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. Scuba diving, fishing and wine tasting can be enjoyed nearby.

8.3
Very good rating
Based on 407 verified guest reviews

Latest deals for Hyatt Zilara Riviera Maya

Thu 18/6
-
Fri 19/6
Double room
bed type unknown
£124
nightly with fees
bed type unknown
£169
nightly with fees
bed type unknown
£176
nightly with fees
Resort Room
bed type unknown
£282
nightly with fees
bed type unknown
£435
nightly with fees
Standard Room
2 double beds
£255
nightly with fees
King room
bed type unknown
£118
nightly with fees
bed type unknown
£138
nightly with fees
bed type unknown
£148
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hyatt Zilara Riviera Maya

  • Adults only
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Shopping

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Pool and spa

  • Spa
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Private pool
  • Massage
  • Pool bar
  • Sauna

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Adults only
  • Lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Workspace

  • Laptop safe
  • Desk

Family friendly

  • Indoor play area

Reviews of Hyatt Zilara Riviera Maya

8.3
Very good
407 verified ratings
Wonderful
228
Very good
81
Good
36
Okay
19
Fair
21
Mediocre
7
Poor
15

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location by the beach, friendly and attentive service, and a variety of dining options including good restaurants and bars. The resort's atmosphere was noted as fun and relaxing, especially for adults. However, some guests experienced noise disturbances due to construction and entertainment, as well as issues with cleanliness in certain rooms. Overall, the hotel is recommended for its great service and beachfront setting, though improvements could be made in noise control and room maintenance.
AI-generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Restaurant8 out of 10
Cleanliness3 out of 10
Noise Level2.5 out of 10
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All reviews

10
Wonderful
Anonymous, Sept 2016
Pros (+) I absolutely Looooooved this Hotel, it was the MOST beautiful Hotel i ever stayed in and the staff and food was impeccable......... Love Love Love Love Loved it... 100 stars..

Location

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1 mi
  • 5th Avenue4.4 mi
  • Guadalupe Church4.6 mi
  • O2 Mexico5.3 mi
  • Mamita's Beach Club5.5 mi
  • Beyond Diving5.5 mi
  • Mexico Blue Dream5.5 mi
  • La Fe5.6 mi
  • Playa Paraíso5.6 mi
  • Parque 28 de julio6.1 mi
  • Albertos SCUBA6.3 mi
  • Terminal Marítima de Playa del Carmen6.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 008-007-003241/2025

Essential information about Hyatt Zilara Riviera Maya

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
March
£379
£304
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hyatt Zilara Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hyatt Zilara Riviera Maya

  • If you’re after a cheap room at Hyatt Zilara Riviera Maya, then you should consider staying during the low season. The cheapest deals can generally be found in August and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hyatt Zilara Riviera Maya, plan to stay on a Thursday or Saturday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Hyatt Zilara Riviera Maya was booked for on KAYAK in the last 2 weeks was £266, while the most expensive was £266.
  • How long should you stay at Hyatt Zilara Riviera Maya? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at Hyatt Zilara Riviera Maya

  • Where is Hyatt Zilara Riviera Maya located?

    Hyatt Zilara Riviera Maya is located at Carretera Federal 387, KM 299, 6.3 miles from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Hyatt Zilara Riviera Maya.

  • When is check-in time and check-out time at Hyatt Zilara Riviera Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Zilara Riviera Maya.

  • Does Hyatt Zilara Riviera Maya offer free Wi-Fi?

    Yes, Hyatt Zilara Riviera Maya offers free Wi-Fi.

  • Does Hyatt Zilara Riviera Maya offer free parking?

    Yes, Hyatt Zilara Riviera Maya offers free parking.

  • How far is Hyatt Zilara Riviera Maya from the airport?

    Hyatt Zilara Riviera Maya is 13.6 miles from Cozumel Intl. Hyatt Zilara Riviera Maya is 25.1 miles from Cancun.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Yes, Hyatt Zilara Riviera Maya has a pool on-site.

  • How does KAYAK find such great Hyatt Zilara Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Zilara Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Zilara Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Zilara Riviera Maya.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
30% cheaperOcean Maya Royale - Adults Only8.6 Excellent (1,177 reviews)0.16 miPrivate beach, no minors, snorkelling£151+
5-star hotel
55% cheaperBluebay Grand Esmeralda7.1 Good (1,564 reviews)0.47 miPrivate beach, snorkelling, Outdoor pool£98+
5-star hotel
Rosewood Mayakoba9.5 Excellent (28 reviews)0.67 miPrivate beach, snorkelling, Outdoor pool£581+
4-star hotel
7% cheaper
Kimpton Tres Rios - All Inclusive by IHG
0.76 mi£200+

Cheapest

See cheapest stays in Playa del Carmen
5-star hotel
55% cheaperBluebay Grand Esmeralda7.1 Good (1,564 reviews)0.47 miPrivate beach, snorkelling, Outdoor pool£98+
5-star hotel
30% cheaperOcean Maya Royale - Adults Only8.6 Excellent (1,177 reviews)0.16 miPrivate beach, no minors, snorkelling£151+
16% cheaper
Casa Sol 4 Bedroom Villa with pool close to the beach
9.4 Excellent (11 reviews)1.7 miOutdoor pool, Fitness centre, Coffee machine£182+
5-star hotel
14% cheaperFairmont Mayakoba8.8 Excellent (622 reviews)1.02 miPrivate beach, snorkelling, Outdoor pool£186+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
Rosewood Mayakoba9.5 Excellent (28 reviews)0.67 miPrivate beach, snorkelling, Outdoor pool£581+
16% cheaper
Casa Sol 4 Bedroom Villa with pool close to the beach
9.4 Excellent (11 reviews)1.7 miOutdoor pool, Fitness centre, Coffee machine£182+
5-star hotel
14% cheaperFairmont Mayakoba8.8 Excellent (622 reviews)1.02 miPrivate beach, snorkelling, Outdoor pool£186+
5-star hotel
Grand Velas Riviera Maya8.8 Excellent (118 reviews)1.53 miPrivate beach, Outdoor pool, Fitness centre£780+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
6.3 mi
Cozumel Intl
13.6 mi

Everything you need to know for your stay in Playa del Carmen