Rio Serrano Hotel + Spa

4 stars
Torres Del Paine, Torres del Paine 621-2126, Chile
Torres del Paine, Chile
+56 979 666 932
9.4
Wonderful
based on 2103 reviews
2,103 reviews
Fri 19/6
-
Sat 20/6
2 guests, 1 room
Deals from
£184
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£184
King room
£198
Double room
£238
40 more Rio Serrano Hotel + Spa deals
40 more Rio Serrano Hotel + Spa deals
Decor
Other
Photos of Rio Serrano Hotel + Spa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Rio Serrano Hotel + Spa provides a comfortable setting in Torres del Paine and has a swimming pool, complimentary wireless internet and free private parking on-site. It is an excellent base for those wishing to immerse themselves in nature, with Torres del Paine National Park just moments away.

The hotel has been recently refurbished and offers a sauna, an all-inclusive meal plan and an express check-in and check-out feature. Airport transfers and a dry cleaning service are available on enquiry. A games room, a currency exchange and a kids club are also offered at the hotel.

The comfortable rooms at Rio Serrano Hotel + Spa offer a private bathroom, an in-room safe and a mini bar. They all provide heating and a telephone.

Guests of Rio Serrano Hotel + Spa can indulge in a beverage at Dickson Bar, before savouring a meal at Kaienk Restaurant. Packed lunches can be prepared on request for those wanting to sightsee during the day.

For those wanting to explore the great outdoors, the hotel is close to popular fishing and scenic spots. Activities including hiking and horse riding are available nearby.

9.4
Wonderful rating
Based on 2,103 verified guest reviews

Latest deals for Rio Serrano Hotel + Spa

Fri 19/6
-
Sat 20/6
Superior room
bed type unknown
£268
nightly with fees
bed type unknown
£286
nightly with fees
bed type unknown
£286
nightly with fees
Double room
bed type unknown
£238
nightly with fees
bed type unknown
£243
nightly with fees
bed type unknown
£264
nightly with fees
Standard Room
bed type unknown
£184
nightly with fees
bed type unknown
£185
nightly with fees
1 twin bed
£228
nightly with fees
King room
1 king bed
£198
nightly with fees
1 king bed
£270
nightly with fees
Classic room
bed type unknown
£238
nightly with fees
1 twin bed
£291
nightly with fees
bed type unknown
£338
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Rio Serrano Hotel + Spa

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • A/V equipment hire
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Disabled access
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Game room
  • Horse riding
  • Pool table
  • Shopping
  • Snowboarding

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Minibar

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Indoor pool
  • Pool towels
  • Steam room
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Free valet parking

Media and entertainment

  • Flat-screen TV
  • Pay-per-view channels
  • Library
  • Shared lounge/TV area
  • TV

General

  • Mountain view
  • Storage available
  • River view
  • Slippers
  • Telephone

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Indoor play area

Laundry

  • Laundry facilities
  • Laundry service

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of Rio Serrano Hotel + Spa

9.4
Wonderful
2103 verified ratings
Wonderful
1474
Very good
303
Good
179
Okay
52
Fair
54
Mediocre
15
Poor
26

Summary of reviews

Guests say
Guests highly appreciated the hotel's stunning location with breathtaking views and excellent service from friendly, attentive staff. The cleanliness and comfort of rooms, including spaciousness and bed comfort, were also positively noted. Amenities like the spa, pool, and restaurants enhanced the experience. Some guests mentioned the high price but still found value in the overall quality and unique setting. Minor issues like old bathrooms or lack of room service were outweighed by the positive aspects.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness7.5 out of 10
Room Size6.5 out of 10
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All reviews

10
Wonderful
Jacquelynn, Oct 2019
Pros (+) everything

Location

Torres Del Paine, Torres del Paine 621-2126

What's nearby

  • Salto Chico Falls8.1 mi
  • Cerro Tenerife11.4 mi
  • Tyndall Glacier13.2 mi
  • Serrano Glacier13.5 mi
  • Balmaceda Glacier16.6 mi
  • Mirador Glacier Grey18.2 mi
  • Base of Towers of Pain20.1 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Rio Serrano Hotel + Spa

Low season

High season

Average price (weeknight)

September
December
£791
Cheapest month to stay with an average 77% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Rio Serrano Hotel + Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Rio Serrano Hotel + Spa

  • If you’re after a cheap room at Rio Serrano Hotel + Spa, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Rio Serrano Hotel + Spa, plan to stay on a Wednesday or Monday. The most expensive day is usually Sunday.
  • How long should you stay at Rio Serrano Hotel + Spa? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Rio Serrano Hotel + Spa

  • Where is Rio Serrano Hotel + Spa located?

    Rio Serrano Hotel + Spa is located at Torres Del Paine, 26.8 miles from the centre of Torres del Paine. Salto Chico Falls is the closest landmark to Rio Serrano Hotel + Spa.

  • When is check-in time and check-out time at Rio Serrano Hotel + Spa?

    Check-in time is 16:00 and check-out time is 12:00 at Rio Serrano Hotel + Spa.

  • Does Rio Serrano Hotel + Spa offer free Wi-Fi?

    Yes, Rio Serrano Hotel + Spa offers free Wi-Fi.

  • Does Rio Serrano Hotel + Spa offer free parking?

    Yes, Rio Serrano Hotel + Spa offers free parking.

  • How far is Rio Serrano Hotel + Spa from the airport?

    Rio Serrano Hotel + Spa is 35.9 miles from Puerto Natales Teniente J. Gallardo. Rio Serrano Hotel + Spa is 77.1 miles from El Calafate.

  • Does Rio Serrano Hotel + Spa have a pool?

    Yes, Rio Serrano Hotel + Spa has a pool on-site.

  • How does KAYAK find such great Rio Serrano Hotel + Spa hotel deals?

    KAYAK scours the web for all room deals available at Rio Serrano Hotel + Spa in Torres del Paine and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Rio Serrano Hotel + Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Rio Serrano Hotel + Spa.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Hotel del Paine8.2 Excellent (786 reviews)0.17 miRestaurant, Bar/Lounge, Free Wi-Fi£209+
3-star hotel
23% cheaper
Morrena Lodge
8.8 Excellent (454 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£143+
2-star hotel
53% cheaper
Glamping Río Serrano - Caja Los Andes
8.3 Excellent (199 reviews)0.54 miRestaurant, Free parking£88+
Rental
Pampa Lodge Patagonia
8.9 Excellent (644 reviews)0.12 miRiver view, Mountain view, terrace/patio£288+

Cheapest

See cheapest stays in Torres del Paine
2-star hotel
53% cheaper
Glamping Río Serrano - Caja Los Andes
8.3 Excellent (199 reviews)0.54 miRestaurant, Free parking£88+
3-star hotel
23% cheaper
Morrena Lodge
8.8 Excellent (454 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£143+
3-star hotel
Hotel del Paine8.2 Excellent (786 reviews)0.17 miRestaurant, Bar/Lounge, Free Wi-Fi£209+
Rental
Pampa Lodge Patagonia
8.9 Excellent (644 reviews)0.12 miRiver view, Mountain view, terrace/patio£288+

Most recommended

See most recommended stays in Torres del Paine
3-star hotel
23% cheaper
Morrena Lodge
8.8 Excellent (454 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£143+
2-star hotel
53% cheaper
Glamping Río Serrano - Caja Los Andes
8.3 Excellent (199 reviews)0.54 miRestaurant, Free parking£88+
3-star hotel
Hotel del Paine8.2 Excellent (786 reviews)0.17 miRestaurant, Bar/Lounge, Free Wi-Fi£209+
Rental
Pampa Lodge Patagonia
8.9 Excellent (644 reviews)0.12 miRiver view, Mountain view, terrace/patio£288+

Good to know

Value for money

Distance to city centre

8.5
26.8 mi

Everything you need to know for your stay in Torres del Paine

Complete your trip to Torres del Paine

Flights to Torres del Paine
Hotels in Torres del Paine