Río Serrano Hotel + Spa

4 stars
Torres Del Paine, Torres del Paine 621-2126, Chile
Torres del Paine, Chile
+56 979 666 932
9.4
Wonderful
based on 2019 reviews
2,019 reviews
Sun 29/3
-
Mon 30/3
1 room, 2 guests
Deals from
£184
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£184
Double room
£238
Superior room
£269
43 more Río Serrano Hotel + Spa deals
43 more Río Serrano Hotel + Spa deals
Lounge
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Bar
Lounge
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Other
Conference room
Other
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Restaurant
Pool
Other
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Gym
Other
Other
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Other
Other
Other
Other
Outdoor view
Bedroom
Bedroom
Bedroom
Bedroom
Restaurant
Spa
Building
Building
Bathroom
Bathroom
Bedroom
Bedroom
Restaurant
Lobby
Bedroom
Photos of Río Serrano Hotel + Spa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Rio Serrano Hotel + Spa provides a comfortable setting in Torres del Paine and has a swimming pool, complimentary wireless internet and free private parking on-site. It is an excellent base for those wishing to immerse themselves in nature, with Torres del Paine National Park just moments away.

The hotel has been recently refurbished and offers a sauna, an all-inclusive meal plan and an express check-in and check-out feature. Airport transfers and a dry cleaning service are available on enquiry. A games room, a currency exchange and a kids club are also offered at the hotel.

The comfortable rooms at Rio Serrano Hotel + Spa offer a private bathroom, an in-room safe and a mini bar. They all provide heating and a telephone.

Guests of Rio Serrano Hotel + Spa can indulge in a beverage at Dickson Bar, before savouring a meal at Kaienk Restaurant. Packed lunches can be prepared on request for those wanting to sightsee during the day.

For those wanting to explore the great outdoors, the hotel is close to popular fishing and scenic spots. Activities including hiking and horse riding are available nearby.

9.4
Wonderful rating
Based on 2,019 verified guest reviews

Latest deals for Río Serrano Hotel + Spa

Sun 29/3
-
Mon 30/3
Standard Room
bed type unknown
£184
nightly with fees
bed type unknown
£185
nightly with fees
1 twin bed
£229
nightly with fees
Classic room
1 twin bed
£292
nightly with fees
bed type unknown
£337
nightly with fees
bed type unknown
£339
nightly with fees
King room
1 king bed
£270
nightly with fees
1 king bed
£390
nightly with fees
Superior room
bed type unknown
£269
nightly with fees
bed type unknown
£287
nightly with fees
bed type unknown
£287
nightly with fees
Double room
bed type unknown
£238
nightly with fees
bed type unknown
£241
nightly with fees
bed type unknown
£244
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Río Serrano Hotel + Spa

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • A/V equipment hire
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Disabled access
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Game room
  • Horse riding
  • Pool table
  • Shopping
  • Snowboarding

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Minibar

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Indoor pool
  • Pool towels
  • Steam room
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Free valet parking

Media and entertainment

  • Flat-screen TV
  • Pay-per-view channels
  • Library
  • Shared lounge/TV area
  • TV

General

  • Mountain view
  • Storage available
  • River view
  • Slippers
  • Telephone

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Indoor play area

Laundry

  • Laundry facilities
  • Laundry service

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of Río Serrano Hotel + Spa

9.4
Wonderful
2019 verified ratings
Wonderful
1397
Very good
299
Good
176
Okay
52
Fair
54
Mediocre
15
Poor
26

Summary of reviews

Guests say
Guests appreciated the beautiful location and comfortable beds, with many praising the helpful and friendly staff. The amenities, including the spa and pool, were also highlighted positively. However, there were complaints regarding service issues, cleanliness, and outdated bathrooms in some rooms.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort9 out of 10
Amenities8.5 out of 10
Room Size8 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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10
Wonderful
Jacquelynn, Oct 2019
Pros (+) everything

Location

Torres Del Paine, Torres del Paine 621-2126

What's nearby

  • Salto Chico Falls8.1 mi
  • Cerro Tenerife11.4 mi
  • Tyndall Glacier13.2 mi
  • Serrano Glacier13.5 mi
  • Balmaceda Glacier16.6 mi
  • Mirador Glacier Grey18.2 mi
  • Base of Towers of Pain20.1 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Río Serrano Hotel + Spa

Low season

High season

Average price (weeknight)

September
December
£793
Cheapest month to stay with an average 77% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Río Serrano Hotel + Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Río Serrano Hotel + Spa

  • If you’re after a cheap room at Río Serrano Hotel + Spa, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Río Serrano Hotel + Spa, plan to stay on a Wednesday or Monday. The most expensive day is usually Sunday.
  • How long should you stay at Río Serrano Hotel + Spa? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Río Serrano Hotel + Spa

  • Where is Río Serrano Hotel + Spa located?

    Río Serrano Hotel + Spa is located at Torres Del Paine, 26.8 miles from the centre of Torres del Paine. Salto Chico Falls is the closest landmark to Río Serrano Hotel + Spa.

  • When is check-in time and check-out time at Río Serrano Hotel + Spa?

    Check-in time is 16:00 and check-out time is 12:00 at Río Serrano Hotel + Spa.

  • Does Río Serrano Hotel + Spa offer free Wi-Fi?

    Yes, Río Serrano Hotel + Spa offers free Wi-Fi.

  • Does Río Serrano Hotel + Spa offer free parking?

    Yes, Río Serrano Hotel + Spa offers free parking.

  • How far is Río Serrano Hotel + Spa from the airport?

    Río Serrano Hotel + Spa is 35.9 miles from Puerto Natales Teniente J. Gallardo. Río Serrano Hotel + Spa is 77.1 miles from El Calafate.

  • Does Río Serrano Hotel + Spa have a pool?

    Yes, Río Serrano Hotel + Spa has a pool on-site.

  • How does KAYAK find such great Río Serrano Hotel + Spa hotel deals?

    KAYAK scours the web for all room deals available at Río Serrano Hotel + Spa in Torres del Paine and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Río Serrano Hotel + Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Río Serrano Hotel + Spa.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
16% cheaperHotel del Paine8.1 Excellent (769 reviews)0.18 miRestaurant, Bar/Lounge, Free Wi-Fi£210+
3-star hotel
44% cheaper
Morrena Lodge
8.8 Excellent (383 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£142+
Rental
66% cheaper
Glamping Río Serrano - Caja Los Andes
8.3 Excellent (164 reviews)0.55 miRiver view, linens, towels£86+
4% cheaper
Departamentos 8va Maravilla
8.3 Excellent (110 reviews)0.14 mi£241+

Cheapest

See cheapest stays in Torres del Paine
3-star hotel
44% cheaper
Morrena Lodge
8.8 Excellent (383 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£142+
3-star hotel
16% cheaperHotel del Paine8.1 Excellent (769 reviews)0.18 miRestaurant, Bar/Lounge, Free Wi-Fi£210+
Rental
66% cheaper
Glamping Río Serrano - Caja Los Andes
8.3 Excellent (164 reviews)0.55 miRiver view, linens, towels£86+
4% cheaper
Departamentos 8va Maravilla
8.3 Excellent (110 reviews)0.14 mi£241+

Most recommended

See most recommended stays in Torres del Paine
3-star hotel
44% cheaper
Morrena Lodge
8.8 Excellent (383 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£142+
3-star hotel
16% cheaperHotel del Paine8.1 Excellent (769 reviews)0.18 miRestaurant, Bar/Lounge, Free Wi-Fi£210+
Rental
66% cheaper
Glamping Río Serrano - Caja Los Andes
8.3 Excellent (164 reviews)0.55 miRiver view, linens, towels£86+
4% cheaper
Departamentos 8va Maravilla
8.3 Excellent (110 reviews)0.14 mi£241+

Good to know

Value for money

Distance to city centre

8.5
26.8 mi

Everything you need to know for your stay in Torres del Paine

Complete your trip to Torres del Paine

Flights to Torres del Paine
Hotels in Torres del Paine