Pros (+) everything
4 stars
Rio Serrano Hotel + Spa
Torres Del Paine, Torres del Paine 621-2126, Chile
Torres del Paine, Chile
See location+56 979 666 932Photos of Rio Serrano Hotel + Spa
Overview
Rio Serrano Hotel + Spa provides a comfortable setting in Torres del Paine and has a swimming pool, complimentary wireless internet and free private parking on-site. It is an excellent base for those wishing to immerse themselves in nature, with Torres del Paine National Park just moments away.
The hotel has been recently refurbished and offers a sauna, an all-inclusive meal plan and an express check-in and check-out feature. Airport transfers and a dry cleaning service are available on enquiry. A games room, a currency exchange and a kids club are also offered at the hotel.
The comfortable rooms at Rio Serrano Hotel + Spa offer a private bathroom, an in-room safe and a mini bar. They all provide heating and a telephone.
Guests of Rio Serrano Hotel + Spa can indulge in a beverage at Dickson Bar, before savouring a meal at Kaienk Restaurant. Packed lunches can be prepared on request for those wanting to sightsee during the day.
For those wanting to explore the great outdoors, the hotel is close to popular fishing and scenic spots. Activities including hiking and horse riding are available nearby.
Latest deals for Rio Serrano Hotel + Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Rio Serrano Hotel + Spa
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- A/V equipment hire
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Internet
- Free Wi-Fi
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Bathroom
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Disabled access
- Accessible by lift
- Allergy-free room
- Upper floors accessible by lift
- Upper floors accessible by stairs
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Continental breakfast
- Minibar
- Snack bar
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Horse riding
- Pool table
General
- Mountain view
- Storage available
- River view
- Seating area
- Soundproof rooms
- Telephone
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
Pool and spa
- Indoor pool
- Pool towels
- Spa and wellness centre
- Sauna
Parking and transportation
- Free parking
- Private parking
- Free valet parking
- Airport shuttle
Family friendly
- Cribs available
- Kids meals
- Indoor play area
- Complimentary breakfast
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Rio Serrano Hotel + Spa
9.3
Wonderful
1714 verified ratings
Wonderful
1138
Very good
263
Good
170
Okay
52
Fair
53
Mediocre
14
Poor
24
Summary of reviews
Guests say
Guests loved the stunning location and beautiful amenities of the hotel, particularly the views and the pool. However, many reviews highlighted issues with service, especially during check-in, and some felt the value for the price was lacking. Overall, the hotel offers a pleasant stay with some room for improvement in service quality.AI-generated from customer reviews
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Score by provider
9.3 out of 10
578 reviews
9.1 out of 10
10 reviews
10 out of 10
1 review
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Location
Torres Del Paine, Torres del Paine 621-2126
What's nearby
- Salto Chico Falls8.1 mi
- Cerro Tenerife11.4 mi
- Tyndall Glacier13.2 mi
- Serrano Glacier13.5 mi
- Balmaceda Glacier16.5 mi
- Mirador Glacier Grey18.2 mi
- Base of Towers of Pain20.1 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Rio Serrano Hotel + Spa
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | £379 |
Average price (weekend night) | £457 |
When to book a room at Rio Serrano Hotel + Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Rio Serrano Hotel + Spa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Torres del PaineGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 26.8 mi |