Rio Serrano Hotel + Spa

4 stars
Torres Del Paine, Torres del Paine 621-2126, Chile
Torres del Paine, Chile
9.4
Wonderful
based on 1796 reviews
1,796 reviews
Fri 14/11
-
Sat 15/11
1 room, 2 guests
Deals from
£188
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£188
Double room
£214
Classic room
£218
44 more Rio Serrano Hotel + Spa deals
44 more Rio Serrano Hotel + Spa deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Rio Serrano Hotel + Spa provides a comfortable setting in Torres del Paine and has a swimming pool, complimentary wireless internet and free private parking on-site. It is an excellent base for those wishing to immerse themselves in nature, with Torres del Paine National Park just moments away.

The hotel has been recently refurbished and offers a sauna, an all-inclusive meal plan and an express check-in and check-out feature. Airport transfers and a dry cleaning service are available on enquiry. A games room, a currency exchange and a kids club are also offered at the hotel.

The comfortable rooms at Rio Serrano Hotel + Spa offer a private bathroom, an in-room safe and a mini bar. They all provide heating and a telephone.

Guests of Rio Serrano Hotel + Spa can indulge in a beverage at Dickson Bar, before savouring a meal at Kaienk Restaurant. Packed lunches can be prepared on request for those wanting to sightsee during the day.

For those wanting to explore the great outdoors, the hotel is close to popular fishing and scenic spots. Activities including hiking and horse riding are available nearby.

9.4
Wonderful rating
Based on 1,796 verified guest reviews

Latest deals for Rio Serrano Hotel + Spa

Fri 14/11
Sat 15/11
Standard Room
bed type unknown
£188
nightly with fees
bed type unknown
£189
nightly with fees
bed type unknown
£189
nightly with fees
Classic room
bed type unknown
£218
nightly with fees
bed type unknown
£345
nightly with fees
1 king bed
£684
nightly with fees
King room
1 king bed
£398
nightly with fees
Double room
bed type unknown
£214
nightly with fees
bed type unknown
£222
nightly with fees
bed type unknown
£243
nightly with fees
Superior room
bed type unknown
£245
nightly with fees
bed type unknown
£274
nightly with fees
bed type unknown
£278
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Rio Serrano Hotel + Spa

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Services and conveniences

  • A/V equipment hire
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Disabled access
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Minibar

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Game room
  • Horse riding
  • Pool table

Pool and spa

  • Spa
  • Indoor pool
  • Pool towels
  • Steam room
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Free valet parking

General

  • Mountain view
  • Storage available
  • River view
  • Slippers
  • Telephone

Media and entertainment

  • Flat-screen TV
  • Pay-per-view channels
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Indoor play area

Laundry

  • Laundry facilities
  • Laundry service

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of Rio Serrano Hotel + Spa

9.4
Wonderful
1796 verified ratings
Wonderful
1212
Very good
270
Good
171
Okay
53
Fair
53
Mediocre
14
Poor
24

Summary of reviews

Guests say
Guests rave about the stunning location and breathtaking views of Torres del Paine, along with the excellent service provided by the staff. The hotel offers a variety of amenities, including a fantastic spa and delicious breakfast options. Many guests appreciated the cleanliness and comfort of the rooms, although some mentioned issues with the value for the price paid. Overall, it is seen as a great place to relax after outdoor activities.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Amenities9 out of 10
Breakfast9 out of 10
Bed Comfort8.5 out of 10
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All reviews

10
Wonderful
Jacquelynn, Oct 2019
Pros (+) everything

Location

Torres Del Paine, Torres del Paine 621-2126

What's nearby

  • Salto Chico Falls8.1 mi
  • Cerro Tenerife11.4 mi
  • Tyndall Glacier13.2 mi
  • Serrano Glacier13.5 mi
  • Balmaceda Glacier16.6 mi
  • Mirador Glacier Grey18.2 mi
  • Base of Towers of Pain20.1 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Rio Serrano Hotel + Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
£808
£246
Cheapest month to stay with an average 65% drop in price.
Most expensive month to stay with an average 94% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Rio Serrano Hotel + Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Rio Serrano Hotel + Spa

  • If you’re after a cheap room at Rio Serrano Hotel + Spa, then you should consider staying during the low season. The cheapest deals can generally be found in September and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Rio Serrano Hotel + Spa, plan to stay on a Wednesday or Friday. The most expensive day is usually Sunday.
  • The cheapest price a room at Rio Serrano Hotel + Spa was booked for on KAYAK in the last 2 weeks was £393, while the most expensive was £393.
  • How long should you stay at Rio Serrano Hotel + Spa? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Rio Serrano Hotel + Spa

  • Where is Rio Serrano Hotel + Spa located?

    Rio Serrano Hotel + Spa is located at Torres Del Paine, 26.7 miles from the centre of Torres del Paine. Salto Chico Falls is the closest landmark to Rio Serrano Hotel + Spa.

  • When is check-in time and check-out time at Rio Serrano Hotel + Spa?

    Check-in time is 16:00 and check-out time is 12:00 at Rio Serrano Hotel + Spa.

  • Does Rio Serrano Hotel + Spa offer free Wi-Fi?

    Yes, Rio Serrano Hotel + Spa offers free Wi-Fi.

  • Does Rio Serrano Hotel + Spa offer free parking?

    Yes, Rio Serrano Hotel + Spa offers free parking.

  • How far is Rio Serrano Hotel + Spa from the airport?

    Rio Serrano Hotel + Spa is 35.9 miles from Puerto Natales Teniente J. Gallardo. Rio Serrano Hotel + Spa is 77.1 miles from El Calafate.

  • Does Rio Serrano Hotel + Spa have a pool?

    Yes, Rio Serrano Hotel + Spa has a pool on-site.

  • How does KAYAK find such great Rio Serrano Hotel + Spa hotel deals?

    KAYAK scours the web for all room deals available at Rio Serrano Hotel + Spa in Torres del Paine and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Rio Serrano Hotel + Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Rio Serrano Hotel + Spa.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Hotel del Paine8.3 Excellent (745 reviews)0.16 miRestaurant, Bar/Lounge, Free Wi-Fi£291+
3-star hotel
48% cheaper
Morrena Lodge
8.6 Excellent (302 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£146+
13% cheaper
Departamentos 8va Maravilla
8.3 Excellent (110 reviews)0.14 mi£246+
Rental
43% cheaper
Cabañas Lago Tyndall
8.8 Excellent (958 reviews)0.02 miMountain view, Kitchen, kitchenette£160+

Cheapest

See cheapest stays in Torres del Paine
3-star hotel
48% cheaper
Morrena Lodge
8.6 Excellent (302 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£146+
3-star hotel
Hotel del Paine8.3 Excellent (745 reviews)0.16 miRestaurant, Bar/Lounge, Free Wi-Fi£291+
13% cheaper
Departamentos 8va Maravilla
8.3 Excellent (110 reviews)0.14 mi£246+
Rental
52% cheaper
Cabañas Vista al Paine
6.9 Good (83 reviews)0.65 miMountain view, Kitchen, kitchenette£136+

Most recommended

See most recommended stays in Torres del Paine
3-star hotel
48% cheaper
Morrena Lodge
8.6 Excellent (302 reviews)0.34 miRestaurant, Bar/Lounge, Free Wi-Fi£146+
3-star hotel
Hotel del Paine8.3 Excellent (745 reviews)0.16 miRestaurant, Bar/Lounge, Free Wi-Fi£291+
13% cheaper
Departamentos 8va Maravilla
8.3 Excellent (110 reviews)0.14 mi£246+
Rental
36% cheaper
Chilenativo Riverside Camp
9.7 Excellent (10 reviews)0.17 mi£181+

Good to know

Value for money

Distance to city centre

8.5
26.7 mi

Everything you need to know for your stay in Torres del Paine

Complete your trip to Torres del Paine

Flights to Torres del Paine
Hotels in Torres del Paine