budget airline, not a lot of amenities but perfectly priced for a 3.5hr flight. Crew/Pilots were great, communicative, and overall provided a great experience for the price point. Have flown with Norwegian when coming in/out of Norway for the past x10 years now!
Unfriendly staff at boarding gate. Unclear announcement at about gate change. Low cost airline with no amenities on board. Bring your own water.
Terrible communication about cancellation of flight. Put on a flight the day after our departure day even though there were seats the following day
…not even a power outlet. Nothing but uncomfortable seating with unhelpful staff.
Overall flight was fantastic.i really enjoy the whole journey .
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Short flight, some waiting to board, but no issues and no frills.
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Flight was cancelled without notice or any reason given. I found out coincidentally when i was checking the baggage allowance on the app, When contacting the airline, the only option peresented to us meant we lost a day of our weekend getaway. Had a lot of contact with airline prior to flight, trying to get them to resolve the issue. We could have traveled the first stretch ourselves but the airline refused to accommodate this. The airline outright refused to be forthcoming in agreeing to alternatives that would let ut keep the date we had booked, and so a third of our holiday effectively vanished. This meant a lot of hassle, changing hotel nights, activities etc. Furthermore and after the flight, customer service refused to answer our complaint unless we used their very restrictive online form, which gave us no chance to properly explain what our issues were. They have of course denied our complaint, and so i have to bring the matter further. If you have an alternative airline to use, please do. SAS treats its customers as a necessary evil.
Yes avoid JFK airport at all costs. A horror to navigate.
Nothing to answer your questions appropriately. It was just a 2hrs flight from London Heathrow and we were served a cup of tea only. So the questions about food aren't relevant and also, there's no entertainment on these short haul flights. Overall, the flight ✈️ was okay.
I could make online check-in anywhere. Check-in was complicated I could use your app for and it was hard find information for check-in for airline checking in their app. After hour I had to go anyway to make check in the airport. Rest of the flight was more than good
The worst with the trip was the space in economy, my knees are still hurting. There was no way to control personal air by turning a knob above you, it was way to hot on both rides. During the night flight they allowed 2 people from across the aile which was narrow to sit and talk for 7 hours while also using tablets and the flashlight from their phones pointing into the row where I sat at times. They allowed people with way too large baggage to bring onboard. I paid way too much for the ticket ($1,364} for economy. Kayak misinformed me to get cancellation insurance that was only valid for a very short time (less than 12 hours) and was over one hundred dollars. Hotel booking was incorrect, I had the room booked myself at the hotel, only double or larger rooms available which I paid over 400 dollars for. I will never fly with SAS again unless there is no other alternative.
It wasn't an AeroMexico connect but SAS, I dunno where that AeroMexico info came from. A word to the wise - do NOT get an international connecting flight into Eurooe at Copenhagen that has less than an hour layover between flights, or you'll never make it. You'll need to go thru immigration at the airport before catching your next flight, which takes some time, and then it could be a good half hour walk or more over to your next gate. Kayak lined up flights for us with only a 45-minute layover and it was literally impossible to make the nect flight ... I figured if their robots thought it woukd work it should be ok, but don't trust the robots! Had to wait for the next plane to make it to our destination.
Really good. Everything went smoothly. That's what I hope for when I'm on a long flight, especially with multiple changes. Thank you SAS.
I wish they have given us explanations for the delays. And the rebooking process in Copenhagen was too long. I had to wait about 4 hours before they assign me a hotel. From there the handling process (accommodation, transportation and meal) was excellent.
Scandinavian Airlines is terrible. Flight was late. Lost luggage. Rude flight attendants. Terrible experience.
Ancient aircraft (busted armrests, poor cabin temperature with no option for passenger control). Garbage everywhere. Risible checking of safely conditions on landing. Also, late.
