Find cheap flights from San Juan to Saint Thomas Island

great flight. Pilot was communicative, flight attendants were excellent. Really nice experience except my tv didn’t work.

After 14 hour delaybwith departure time changed 9 times then announcing the flight was canceled. Another later announcement said the cancelation was in error. Also after paying a higher fare to leave in the afternoon then departing at 4am was not right.

I cannot say this enough, I NEVER BOARDED OR HAVE HAD ANY TRAVEL IN THE PAST YEAR. However your app says ive been traveling a lot lately. GET REAL HUMANS TO GIVE CUSTOMER SUPPORT.

Not sure why planes don't just board back passengers first.. also wifi connection could be beneficial and keeps passengers occupied

late lack information taney changed my sit even after i had checked i. a day prior and had been at airport checked in for 5 hrs. i have medical condition that i need to sit in aisle but changes to window. only apparent at boarding and they had no explanation why they changed my boarding pass and had no other seats. very bizarre, uncaring and disrespectful. Made my trip very challenging I should sue you. will NEVEr fly JB again. Ever. Would have blasted in social media but did not want to disclose my medical disability.

The plane smelled bad, the temperature in the plane was over 75 with times over 80. Jet blue tried to mask the smell of armpits married with butt. Overall mediocre. Crew was nice

Our actual Flight was great & smooth but it was delayed for 4 hours and Jetblue weren't able to accommodate us in the earlier flight. That was Awful. I lost work/clients because of this delay

The flight itself was fine.. the customer service was amonst the worst I’ve seen. When booking my flight, I selected my window seat as I always do because when I’m flying alone so I can rest against it without worrying about falling asleep on anyone.. Then when it came time to check in, there was no record of my seat selection and the only window that was left cost me an extra $74. I called and they said there was a glitch when I booked the first time and there was nothing they could do about it.. Meanwhile the only reason I was flying JetBlue was because I had a $50 credit from the last awful flight we had that was delayed for four hours… So it actually cost me more to use that credit. Never flying with them again.

Theres several thing i will like to mention and please share this feedback with JetBlue. I was concerned that the food options were limited. Theres no vegetarian options on the sandwiches that they offer on board. Vegetarian options are limited to only cheese and crackers,. Specially on mid day flights there should be more options offered to people. Second comment is that during the flight I watched TWO movies without audio, I tried a few ear sets to listen and none of them worked. Its a shame that they were good movies however no audio. Maybe updating the auxiliary cable and making Bluetooth connections on media will be great. Finally, the bathroom on the plane looked like they needed an update, being remodeled or changed. They look dirty however they are not. Maybe changing, replacing some pieces and updating the air filters will be great. This is not an aesthetic recommendation however a necessary one.

No entertainment, no WiFi, not great seats. Crew was good.