The Hyatt Regency Orlando is a custom-built Orlando destination catering to the meetings and conventions industry nationwide. The hotel is a masterpiece of contemporary design and luxurious decor and furnishings. Our luxury accommodations match world-class lodging with a convenient setting. Conveniently located in the midst of the 7 million square foot Orange County Convention Center and the only hotel located across the street from the centers main entrance.
great room, excellent technology.
resort fees and the parking fees were way high. $18 to self park $27 to Valet
The hotel room was good with most amenities provided. The swimming pool was large enough for adults and families with kids to enjoy within the same facilities.
Despite all the good qualities, this hotel experience was ruined by the nightly resort fee of $20 charged during checkout. As far as I read during the booking process and the Terms and Conditions, this nightly resort fee is not mentioned anywhere, and guests believe that the amount that they pay through online booking sites are the total mandatory fees, with only optional incidentals charged during checkout. This is deceitful to the guests. Either include the resort fee in the upfront charges or state that this charge is mandatory and will be applied during checkout.
Great hotel and wondeful staff. Regency Club is the way to go if you can get a decent rate.
Parking was a little far.
the room was clean and comfortable, quite large the bedding was very nice no problems with the room itself the hotel was clean and functional--we were only there one night so i didn't get a chance to see the pool, but i'm sure it was fine
too many"extra" charges--taxes, resort fee etc. Too big and corporate feeling--i felt trapped in there there was a long line to check in the steak house was extremely pricey but cookie cutter...we were two women (model & writer) the sharpest people in the room and they stuck us at a dark, table in the back of the room and offered us the stingest wine pour I've had in years for a $12/glass wine. there was no charm or authenticity, felt totally impersonal staff were okay but acted more like hourly-wage employees (ie: didn't really care or seemed to have no idea what hospitality really means) perhaps it was b/c it's spring break, but the other guests were poorly dressed and lacked manners I would take a charming and well-run inn with less bells and whistles, but a decent chef, bartender and some personal touches over this any day
Staff was extremely helpful. The facility was lovely and kept very clean.
When you are paying $200.00 a night paying for parking seems excessive. Paying fees for amenities not used doesn't seem fair.
Very spacious room with upscale amenities. The bar (Rocks) that was just off the hotel lobby was great with tasty bar fare and drinks. Breakfast at B-line Diner was on point. Hotel was within walking distance of Pointe Orlando that had many restaurants to choose from. Staff was friendly.
I absolutely loved everything about it! The room was spacious, the bed was comfortable, the bath tub was big. The spa was wonderful, the food was delicious. It was just amazing! Wish it was for more than 1 night!
The hotel has all the amenities one could possibly need. Perfect location for your conference and ok for a family.
Had a situation that needed discretion from the staff but unfortunately non was used and it could have been a disastrous situation.
Clean, close to restaurants, nice pool area
Paid online, then when I get to the hotel it's another $20 resort fee and $16 parking. Added another 20% to the bill.
The pool was wonderful (although it rained all week - I squeezed in one time to visit). The staff was great. It was beautiful - everywhere. Free parking with handicapped tag! This would be a great place to stay for young people who walk well - especially with children who could enjoy the awesome pool. Very easy to get to in the elevator in second tower. We liked to lights under the furniture that seemed to be motion sensitive!!! They did have coffee maker in room and fridge - but no freezing compartment or microwave. Plenty of very fast elevators!!!
It was just too big for people with mobility issues. Asked for a room by the elevator so they gave us a handicapped room pretty far down from elevator. From the second tower, it was very hard to walk to a restaurant in the hotel. We were there for a conference in Conference Center "across the street". Tried very hard to research best hotel. No shuttle from Hyatt because it was "too close", but way too far to walk - so had to take taxis. They had shuttles for other hotels in the area. Not so sure about the TV in the mirror? Maybe it was because it was a handicapped room but the only time you could see it was while using the sink - and it interfered with line of vision to put make up on, brush hair, etc. for a fairly short woman. Did not like paying up front months in advance... For this price they should offer a free continental breakfast! We stayed in a $65 hotel the night before and the room was similar - and they offered a free full hot breakfast.
Great location. In spite of the conference taking place it did not seem crowded and no waiting at the lifts. Big plus that there was an empty fridge in the room (as we stayed for the whole week) and coffee machine. Nice gym facilities. Also great that there are 2 pools - one very shallow for kids and the other one that was way less crowded which made it a perfect spot to relax.
It would be nice if the pool on the rec level had a bar as well.
Banquet wait staff and quality of food was amazing!
My initial room was in the First Tower, in the rear of the hotel facing what appeared to be a drainage ditch. The window was a 2x2, and I felt like a prisoner! Fortunately, the front desk resolved the problem with a room transfer.