The Condado Plaza

4 stars
999 Ashford Avenue, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
+1 787 721 1000
6.8
Okay
based on 1265 reviews
1,265 reviews
Wed 17/6
-
Thu 18/6
2 guests, 1 room
Deals from
£121
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, 2 queen beds
£121
Resort Room, 1 king bed
£135
Standard Room, bed type unknown
£147
50 more The Condado Plaza deals
50 more The Condado Plaza deals
Pool
Pool
Living room
Lounge
Outdoor view
Lounge
Pool
Bedroom
Living room
Outdoor view
Bedroom
Outdoor view
Pool
Restaurant
Banquet hall
Restaurant
Other
Outdoor view
Banquet hall
Restaurant
Bedroom
Bedroom
Pool
Hallway
Bedroom
Other
Living room
Gym
Bedroom
Front desk
Banquet hall
Pool
Bathroom
Room amenity
Building
Bedroom
Other
Other
Conference room
Restaurant
Bar
Restaurant
Bedroom
Bathroom
Bedroom
Other
Banquet hall
Pool
Living room
Shop
Banquet hall
Banquet hall
Pool
Photos of The Condado Plaza
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

6.8
Okay rating
Based on 1,265 verified guest reviews

Latest deals for The Condado Plaza

Wed 17/6
-
Thu 18/6
Deluxe room, 2 queen beds
£121
nightly with fees
Resort Room, 1 king bed
£135
nightly with fees
King room, 1 king bed
£159
nightly with fees
Deluxe room, 1 king bed
£163
nightly with fees
Standard Room, bed type unknown
£147
nightly with fees
Standard Room, bed type unknown
£150
nightly with fees
Deluxe room, 2 queen beds
£221
nightly with fees
King room, bed type unknown
£281
nightly with fees
Deluxe room, bed type unknown
£156
nightly with fees
King room, bed type unknown
£163
nightly with fees
Queen room, 2 queen beds
£163
nightly with fees
Deluxe room, bed type unknown
£158
nightly with fees
King room, bed type unknown
£210
nightly with fees
Queen room, 2 queen beds
£228
nightly with fees
Resort Room, 1 king bed
£162
nightly with fees
King room, bed type unknown
£167
nightly with fees
Deluxe room, 1 king bed
£171
nightly with fees
King room, bed type unknown
£167
nightly with fees
Deluxe room, bed type unknown
£173
nightly with fees
Queen room, 2 queen beds
£181
nightly with fees
Deluxe room, 1 king bed
£176
nightly with fees
King room, bed type unknown
£176
nightly with fees
Double room, 2 double beds
£229
nightly with fees
Deluxe room, 1 king bed
£211
nightly with fees
King room, 1 king bed
£211
nightly with fees
Queen room, 2 queen beds
£211
nightly with fees
King room, 1 king bed
£211
nightly with fees
Deluxe room, 1 king bed
£211
nightly with fees
Queen room, 2 queen beds
£245
nightly with fees
Deluxe room, bed type unknown
£211
nightly with fees
King room, bed type unknown
£224
nightly with fees
Queen room, bed type unknown
£250
nightly with fees
Queen room, bed type unknown
£211
nightly with fees
Deluxe room, 1 king bed
£211
nightly with fees
King room, bed type unknown
£218
nightly with fees
King room, 1 king bed
£211
nightly with fees
Queen room, 2 queen beds
£211
nightly with fees
Deluxe room, 1 king bed
£211
nightly with fees
Deluxe room, 2 queen beds
£243
nightly with fees
King room, 1 king bed
£409
nightly with fees
Queen room, 2 queen beds
£427
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at The Condado Plaza

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Safety deposit box
  • Entertainment staff
  • Meeting/Banquet facilities
  • Mini-market on site
  • Express check-out
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Toilet with grab rails

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Pool and spa

  • Saltwater pool
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Water slide

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

General

  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Bedroom

  • Alarm clock

Reviews of The Condado Plaza

6.8
Okay
1265 verified ratings
Wonderful
430
Very good
170
Good
149
Okay
114
Fair
110
Mediocre
79
Poor
211

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, beach access, and helpful staff. Positive remarks were made about the pool area and comfortable beds. However, many guests noted the need for significant updates and maintenance, citing issues with cleanliness, outdated rooms, and occasional safety concerns. Service received mixed reviews, with some guests reporting poor experiences. Overall, the hotel offers a great location but requires improvements in facilities and service.
AI-generated from customer reviews
Location9 out of 10
Bathroom3.5 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
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All reviews

8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sept 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewh...
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4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit wit...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach256 yd
  • Fort San Jeronimo426 yd
  • San Juan Bay Marina0.5 mi
  • Parque del Tercer Milenio0.7 mi
  • Luis Muñoz Rivera Park0.8 mi
  • Museo de Arte Contemporaneo de Puerto Rico0.9 mi
  • Centro Europa1.3 mi
  • Parque Central de San Juan1.3 mi
  • National Guard Museum1.4 mi
  • The Capitol of Puerto Rico1.7 mi
  • Ocean Park2 mi
  • Castillo de San Cristobal2 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Condado Plaza

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
December
£276
£209
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 72% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Condado Plaza

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Condado Plaza

  • If you’re after a cheap room at The Condado Plaza, then you should consider staying during the low season. The cheapest deals can generally be found in November and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Condado Plaza, plan to stay on a Monday or Saturday. The most expensive day is usually Sunday.
  • The cheapest price a room at The Condado Plaza was booked for on KAYAK in the last 2 weeks was £212, while the most expensive was £212.
  • How long should you stay at The Condado Plaza? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Condado Plaza

  • Where is The Condado Plaza located?

    The Condado Plaza is located at 999 Ashford Avenue in Santurce, 1.8 miles from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza.

  • When is check-in time and check-out time at The Condado Plaza?

    Check-in time is 16:00 and check-out time is 11:00 at The Condado Plaza.

  • Does The Condado Plaza offer free Wi-Fi?

    Yes, The Condado Plaza offers free Wi-Fi.

  • How far is The Condado Plaza from the airport?

    The Condado Plaza is 1.1 miles from San Juan Isla Grande. The Condado Plaza is 5.4 miles from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza have a pool?

    Yes, The Condado Plaza has a pool on-site.

  • How does KAYAK find such great The Condado Plaza hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
17% cheaper
Hilton Garden Inn San Juan Condado
8 Excellent (410 reviews)0.03 miSnorkelling, Outdoor pool, beachfront£155+
4-star hotel
Condado Ocean Club8.3 Excellent (374 reviews)0.28 miAdults only, snorkelling, Outdoor pool£199+
3-star hotel
36% cheaper
Costa Bahia Hotel Paseo Caribe
7 Good (1,081 reviews)0.33 miFitness centre, Free Wi-Fi, Coffee machine£119+
4-star hotel
O:Lv Fifty Five
8.1 Excellent (273 reviews)0.36 miAdults only, Outdoor pool, Restaurant£232+

Cheapest

See cheapest stays in San Juan
3-star hotel
36% cheaper
Costa Bahia Hotel Paseo Caribe
7 Good (1,081 reviews)0.33 miFitness centre, Free Wi-Fi, Coffee machine£119+
3-star hotel
30% cheaperCourtyard by Marriott San Juan Miramar7.8 Good (531 reviews)0.36 miOutdoor pool, Fitness centre, Restaurant£130+
4-star hotel
17% cheaper
Hilton Garden Inn San Juan Condado
8 Excellent (410 reviews)0.03 miSnorkelling, Outdoor pool, beachfront£155+
4-star hotel
Condado Ocean Club8.3 Excellent (374 reviews)0.28 miAdults only, snorkelling, Outdoor pool£199+

Most recommended

See most recommended stays in San Juan
5-star hotel
Condado Vanderbilt Hotel8.7 Excellent (1,426 reviews)0.37 miSnorkelling, Outdoor pool, beachfront£292+
4-star hotel
Condado Ocean Club8.3 Excellent (374 reviews)0.28 miAdults only, snorkelling, Outdoor pool£199+
4-star hotel
O:Lv Fifty Five
8.1 Excellent (273 reviews)0.36 miAdults only, Outdoor pool, Restaurant£232+
4-star hotel
17% cheaper
Hilton Garden Inn San Juan Condado
8 Excellent (410 reviews)0.03 miSnorkelling, Outdoor pool, beachfront£155+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.4
1.8 mi
San Juan Isla Grande
1.1 mi

Everything you need to know for your stay in San Juan