46.02438
7.75369
When you stay at Phoenix in Zermatt, you'll be on a river and convenient to Sunnegga Ski Resort. This hotel is within the vicinity of Matterhorn and Breithorn. Make yourself at home in one of the 26 guestrooms. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have b...
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When you stay at Phoenix in Zermatt, you'll be on a river and convenient to Sunnegga Ski Resort. This hotel is within the vicinity of Matterhorn and Breithorn. Make yourself at home in one of the 26 guestrooms. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include direct-dial phones, as well as safes and desks. Take advantage of recreation opportunities such as a health club or take in the view from a rooftop terrace and a garden. Additional features include complimentary wireless Internet access, ski storage, and a fireplace in the lobby. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff.
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Facilities
| General | Bar/Lounge, Complimentary breakfast, Express check out, Laundry facilities, No smoking, Non-smoking rooms available, Safe, Ski storage |
| Activities | Fitness centre, Skiing (downhill) |
| Services | Laundry service |
| Internet | Internet (free), WiFi (free) |
| Policy | Pets allowed | Landmarks |
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Star Ratings
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Excellent, 390 reviews across the web | ||
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| Service | 100% found the | |
| View | 99% thought the | |
| Old/New Facilities | 98% said the | |
| Breakfast | 87% found the | |
| Room Size | 82% thought | |
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Excellent 9.8,
Overall rating out of 15 
reviews
reviews
Excellent 10.0
12 Apr 2012
Posted by Janet
What a fab little hotel. 5 minute walk from Zermatt's main street. Free taxi shuttle to and from the stations. Super friendly reception and breakfast staff. We had a view of the Matterhorn and was fab to see it in a cloudless sky and then the following morning Zermatt covered in a thick blanket of snow. A super restaurant with a lamb specialty around the corner called Chez Daniel.
Excellent 10.0
11 Mar 2012
Posted by Ein verifizierter Reisender
Lovely clean and modern rooms. Staff were friendly and helpful. Great breakfast to start the day.
Excellent 10.0
24 Dec 2011
Posted by Hannah
I went to Zermatt on 12/19 to 12/22 for 3 nights & 4 days with my college son.
Excellent 10.0
29 Sep 2011
Posted by Gordon
based our choice on the previous reviews from Expedia and was certainly not dissapointed. Highly Recommened, the best place we stayed during our entire trip in Switzerland.
Excellent 10.0
16 Apr 2011
Posted by Chuck
We have stayed at a number of hotels in Zermatt both in the summer as well as the winter. We booked for five nights at The Phoenix Hotel during ski season in February 2011, and overall the hotel was wonderful. It is a relatively new hotel with decent size bedrooms, modern lighting and plumbing, as well as free Wi-Fi in the lobby. The location of the hotel is an easy walk to the express trains that zoom skiers to the top of Sunnega, which virtually gives you access to ski lifts all over the mountain. The hotel staff were very friendly and helpful, and extended themselves to make our stay very pleasant. Although the hotel does not have a restaurant, the breakfast in the morning is extremely good. We look forward to returning to The Phoenix in the future.
Good 8.0
12 Oct 2010
Posted by Tara
This was a very nice, very contemporary hotel. We enjoyed the room, the staff were very friendly and helpful, and it was also only a 5 minute walk from the train station. We did have some difficulties with the wireless internet though - it is only available in the lobby/bar area, not in the rooms, and even then it wouldn't always connect for us.
Excellent 10.0
22 Sep 2010
Posted by Jessica
The Phoenix was perfect for us. We're a young couple. It has modern decor that still feels a bit Swiss. The comforters, flat screen TV and huge closets were awesome.
Excellent 10.0
21 Sep 2010
Posted by Doug
This was a beautiful hotel if you like the clean, stylish, and very modern look of the place instead of the typical Swiss gingerbread look. There was also a magnificent view of the Matterhorn from my terrace.
Excellent 10.0
1 Sep 2010
Posted by Ken
My wife and I were very very pleasantly surprised. Zermatt was very expensive when looking at properties and we chose Phoenix based on price and had very low expectations. When we arrived we found a brand new property with a very nicely finished and equiped room. Our balcony had an awesome view of the Matterhorn and overlooked the town of Zermatt. It was only about 1/2 mile from the train station situated on a beautiful walk down the river cutting through the center of town. For skiers, it had an awesome storage room with heated boot warmers. The host was extremely friendly and also doubled as bartender in a well equiped bar in the lobby. I would highly recommend the property and I stay over 200 nights a year in hotels - primarily Hyatts and Marriotts.
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10
Star Rating
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Phoenix
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