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Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
+41 27 968 18 19


Overall guest ratings

9.0/10 Excellent
Based on 416 reviews
See all reviews

Review highlights

  • 10.0
  • 9.7
  • 9.6
  • 5.0

Good to know

  • Great reception
  • Friendly service
  • New facilities
  • Pleasant entrance area


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    The 3-star Phoenix Hotel in Zermatt is located in a quiet neighborhood, close to the train station, the Bahnhofstraße with its numerous shops, bars and restaurants, and the ski and winter sports facilities. Built from natural materials from the Zermatt region, the entire 4-story hotel radiates a homey yet modern atmosphere. Guests can start every day at the delicious breakfast buffet (surcharge) before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day, the bar and the lounge are great places to relax. Many restaurants can be found in the surrounding areas of the Phoenix hotel. Complimentary wireless Internet access is available in public areas. Please note: The hotel closes seasonally from 30th April to 5th May. Pet dogs and cats are welcome. 

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    • Pets allowed
    • Free Wi-Fi
    • No smoking
    • Bar/Lounge
    • Express check out
    • Safe
    • Ski storage
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 416 reviews
    data provided by TrustYou
    • 10.0 "Excellent value."
    • 9.7 "Awesome vibe."
    • 9.6 "Excellent breakfast."
    • 9.6 "Excellent amentities."
    • 9.5 "World class service."
    • 5.0 "Internet is average."

    Overall rating

    9.0 Excellent
    Based on 357 reviews
    data provided by TrustYou
    • 10.0 "Excellent value."
    • 9.6 "Excellent breakfast."
    • 9.6 "Awesome vibe."
    • 9.6 "World class service."
    • 9.5 "Excellent amentities."
    • 5.0 "Internet is average."

    Overall rating

    8.7 Excellent
    Based on 58 reviews
    data provided by TrustYou
    • 10.0 "Perfectly clean."
    • 9.7 "Excellent breakfast."
    • 9.3 "World class service."
    • 8.4 "Rooms are great."

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