Phoenix

3 stars
9.0
Wonderful
based on 1101 reviews
1,101 reviews
Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Untere Wiestistrasse 11, Zermatt, Valais
+41 27 968 18 19
Fri 14/8
-
Sat 15/8
2 guests, 1 room
Building
Gym
Other
Other
Balcony
Other
Other
Other
Other
Building
Other
Other
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Buffet
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

A fitness center, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a lobby fireplace are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9.0
Wonderful
1101 reviews

Latest deals for Phoenix

Fri 14/8
-
Sat 15/8
Standard Room, bed type unknown
£118
nightly with fees
Deluxe room, bed type unknown
£303
nightly with fees
Superior room, 2 twin beds
£453
nightly with fees
Double room, bed type unknown
£136
nightly with fees
Superior room, bed type unknown
£294
nightly with fees
Standard Room, bed type unknown
£296
nightly with fees
Standard Room, bed type unknown
£165
nightly with fees
Superior room, bed type unknown
£294
nightly with fees
Deluxe room, bed type unknown
£909
nightly with fees
Standard Room, bed type unknown
£180
nightly with fees
Standard Room, bed type unknown
£186
nightly with fees
Deluxe room, 2 twin beds
£421
nightly with fees
Standard Room, bed type unknown
£226
nightly with fees
Superior room, bed type unknown
£404
nightly with fees
Standard Room, bed type unknown
£254
nightly with fees
Standard Room, bed type unknown
£273
nightly with fees
Standard Room, bed type unknown
£280
nightly with fees
Deluxe room, bed type unknown
£371
nightly with fees
Standard Room, bed type unknown
£294
nightly with fees
Deluxe room, 2 twin beds
£472
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
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Amenities at Phoenix

  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Dustbins

Things to do

  • Hiking
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Sledging
  • Skiing
  • Snowboarding
  • Swimming

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Shuttle service (free)
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water

General

  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Telephone
  • Ski storage
  • Storage available

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Workspace

  • Laptop safe
  • Desk

Fitness

  • Gym
  • Fitness centre

Parking and transportation

  • Shuttle service (additional charge)

Family friendly

  • Cribs available

Reviews of Phoenix

9.0
Wonderful
1101 verified ratings
Wonderful
773
Very good
202
Good
87
Okay
18
Fair
11
Mediocre
2
Poor
9

Summary of reviews

Guests say
Guests consistently praised the hotel for its outstanding breakfast, friendly and helpful staff, and convenient location close to attractions and transport. Cleanliness was also highlighted as a positive aspect. Some guests noted issues with room views, bed comfort, and minor amenities, but overall, the experience was very positive, with many recommending the hotel for its value and hospitality.
AI-generated from customer reviews
Breakfast10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
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Location

Untere Wiestistrasse 11, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station0.3 mi
  • Zermatt-Matterhorn Ski Resort0.3 mi
  • Matterhorn Museum0.5 mi
  • Sunnegga Ski Resort0.9 mi
  • Gornerschlucht1.3 mi
  • Bosentrift2.7 mi
  • Unter Gabelhorn2.7 mi
  • Riffelsee2.9 mi
  • Riffelhorn3 mi
  • Gornergrat3.2 mi
  • KOSMA3.2 mi
  • Schwarzsee3.2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Phoenix

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
March
£303
£243
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 36% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Phoenix

What is the cheapest day to book Phoenix?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Phoenix is Tuesday, with an average nightly rate of £220. The most expensive day is Monday at £404 per night.

How far in advance should you book Phoenix?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Phoenix, book around 12 weeks in advance. This could save you approximately 26% compared to booking last minute.

KAYAK's top tips for your stay at Phoenix

  • If you’re after a cheap room at Phoenix, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Phoenix, plan to stay on a Tuesday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at Phoenix was booked for on KAYAK in the last 2 weeks was £254, while the most expensive was £254.
  • How long should you stay at Phoenix? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Phoenix

  • Where is Phoenix located?

    Phoenix is located at Untere Wiestistrasse 11, 0.3 miles from the centre of Zermatt. Zermatt Railway Station is the closest landmark to Phoenix.

  • When is check-in time and check-out time at Phoenix?

    Check-in time is 15:00 and check-out time is 11:00 at Phoenix.

  • Does Phoenix offer free Wi-Fi?

    Yes, Phoenix offers free Wi-Fi.

  • How far is Phoenix from the airport?

    Phoenix is 54.3 miles from Milan Malpensa. Phoenix is 55.5 miles from Lugano.

  • How does KAYAK find such great Phoenix hotel deals?

    KAYAK scours the web for all room deals available at Phoenix in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix.

Nearby hotels and places to stay

Closest

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3-star hotel
6% cheaperHotel Holiday8.7 Excellent (1,232 reviews)0.05 miRestaurant, Bar/Lounge, Room service£169+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (242 reviews)0.06 miOutdoor pool, Indoor pool, Fitness centre£396+
4-star hotel
Resort La Ginabelle9.4 Excellent (778 reviews)0.07 miOutdoor pool, Indoor pool, Fitness centre£248+
3-star hotel
Haus Kibo- Sunny place for 4
9.3 Excellent (23 reviews)0.07 miWi-Fi, Tea/coffee maker, Coffee machine£233+

Cheapest

See cheapest stays in Zermatt
3-star hotel
6% cheaperHotel Holiday8.7 Excellent (1,232 reviews)0.05 miRestaurant, Bar/Lounge, Room service£169+
3-star hotel
Haus Kibo- Sunny place for 4
9.3 Excellent (23 reviews)0.07 miWi-Fi, Tea/coffee maker, Coffee machine£233+
4-star hotel
Resort La Ginabelle9.4 Excellent (778 reviews)0.07 miOutdoor pool, Indoor pool, Fitness centre£248+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (242 reviews)0.06 miOutdoor pool, Indoor pool, Fitness centre£396+

Most recommended

See most recommended stays in Zermatt
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (242 reviews)0.06 miOutdoor pool, Indoor pool, Fitness centre£396+
4-star hotel
Resort La Ginabelle9.4 Excellent (778 reviews)0.07 miOutdoor pool, Indoor pool, Fitness centre£248+
3-star hotel
Haus Kibo- Sunny place for 4
9.3 Excellent (23 reviews)0.07 miWi-Fi, Tea/coffee maker, Coffee machine£233+
3-star hotel
6% cheaperHotel Holiday8.7 Excellent (1,232 reviews)0.05 miRestaurant, Bar/Lounge, Room service£169+

Good to know

Value for money

Distance to city centre

8.7
0.3 mi

Everything you need to know for your stay in Zermatt