Hotel Phoenix
3 stars

Hotel Phoenix

Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 968 18 19
From
£193
Cheapest

rate per night

8.9
Very good
based on 1074 reviews
1,074 reviews
Room type
Provider
Nightly total
Standard Room
£193
Deluxe room
£267
Double room
£270

Photos of Hotel Phoenix

Overview

Riverfront hotel with free breakfast and a fitness center A fitness center, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a lobby fireplace are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.9
Very good rating
Based on 1,074 verified guest reviews

Latest deals for Hotel Phoenix

Mon 22/9
Tue 23/9
Double room
bed type unknown
£270
nightly with fees
Standard Room
bed type unknown
£193
nightly with fees
2 twin beds
£217
nightly with fees
bed type unknown
£225
nightly with fees
Deluxe room
bed type unknown
£267
nightly with fees
bed type unknown
£300
nightly with fees
bed type unknown
£365
nightly with fees
Superior room
2 twin beds
£279
nightly with fees
bed type unknown
£291
nightly with fees
bed type unknown
£291
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Phoenix

  • Adults only
  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

General

  • Seating area
  • Hardwood or parquet floors
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Telephone
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Adults only
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Things to do

  • Hiking
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Skiing

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • Express check-out

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Shuttle service (additional charge)

Outdoor

  • Balcony

Workspace

  • Desk

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Spa

  • Massage

Reviews of Hotel Phoenix

8.9
Very good
1074 verified ratings
Wonderful
744
Very good
203
Good
88
Okay
18
Fair
11
Mediocre
2
Poor
8

Summary of reviews

Guests say
Guests generally enjoyed their stay, highlighting the amazing breakfast options and the friendly service provided by the staff. The location was also praised for its convenience and views, although some guests were disappointed with the view from their rooms. Cleanliness and room size received positive mentions, making it a comfortable choice for travelers. However, a few guests noted issues with the view and service attitude from some staff members.
AI-generated from customer reviews
Breakfast10 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Room Size8.5 out of 10
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Location

Untere Wiestistrasse 11, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station0.3 mi
  • Zermatt-Matterhorn Ski Resort0.3 mi
  • Matterhorn Museum0.5 mi
  • Sunnegga Ski Resort0.9 mi
  • Gornerschlucht1.3 mi
  • Bosentrift2.7 mi
  • Unter Gabelhorn2.7 mi
  • Riffelsee2.9 mi
  • Riffelhorn3 mi
  • Gornergrat3.2 mi
  • KOSMA3.2 mi
  • Schwarzsee3.2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Phoenix

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
March
£262
£280
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 27% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Phoenix

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Phoenix

  • If you’re after a cheap room at Hotel Phoenix, then you should consider staying during the low season. The cheapest deals can generally be found in June and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Phoenix, plan to stay on a Tuesday or Sunday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Hotel Phoenix was booked for on KAYAK in the last 2 weeks was £269, while the most expensive was £269.
  • How long should you stay at Hotel Phoenix? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Hotel Phoenix

  • Where is Hotel Phoenix located?

    Hotel Phoenix is located at Untere Wiestistrasse 11, 0.3 miles from the centre of Zermatt. Zermatt Railway Station is the closest landmark to Hotel Phoenix.

  • When is check-in time and check-out time at Hotel Phoenix?

    Check-in time is 15:00 and check-out time is 10:30 at Hotel Phoenix.

  • Does Hotel Phoenix offer free Wi-Fi?

    Yes, Hotel Phoenix offers free Wi-Fi.

  • How far is Hotel Phoenix from the airport?

    Hotel Phoenix is 54.3 miles from Milan Malpensa. Hotel Phoenix is 55.5 miles from Lugano.

  • How does KAYAK find such great Hotel Phoenix hotel deals?

    KAYAK scours the web for all room deals available at Hotel Phoenix in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Phoenix and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Phoenix.

See more FAQs

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3-star hotel
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Good to know

Value for money

Distance to city centre

8.6
0.3 mi

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