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Hotel Phoenix
3 stars

Hotel Phoenix

Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 968 18 19
From
£195
Cheapest

rate per night

9.0
Wonderful
based on 1065 reviews
1,065 reviews
Room type
Provider
Nightly total
Standard Room
£195
Deluxe room
£270
Double room
£272
25 more Hotel Phoenix deals
25 more Hotel Phoenix deals

Photos of Hotel Phoenix

Overview

Riverfront hotel with free breakfast and a fitness center A fitness center, a bar/lounge, and spa services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a meeting room, express check-out, and tour/ticket assistance are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9.0
Wonderful rating
Based on 1,065 verified guest reviews

Latest deals for Hotel Phoenix

Tue 22/7
Wed 23/7
Superior room
bed type unknown
£279
2 twin beds
£282
bed type unknown
£294
Double room
bed type unknown
£272
Standard Room
bed type unknown
£195
bed type unknown
£227
bed type unknown
£233
Deluxe room
bed type unknown
£270
2 twin beds
£312
bed type unknown
£368
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences

Amenities at Hotel Phoenix

  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

General

  • Seating area
  • Hardwood or parquet floors
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Telephone
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Things to do

  • Hiking
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Skiing

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • Express check-out

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Complimentary breakfast

Parking and transportation

  • Shuttle service (additional charge)

Outdoor

  • Balcony

Workspace

  • Desk

Fitness

  • Fitness centre

Spa

  • Massage

Reviews of Hotel Phoenix

9.0
Wonderful
1065 verified ratings
Wonderful
737
Very good
202
Good
88
Okay
18
Fair
11
Mediocre
2
Poor
7

Summary of reviews

Guests say
Guests appreciated the cleanliness and comfort of the hotel, with many praising the friendly staff and good breakfast options. However, several reviews highlighted issues with the service, particularly regarding staff attitudes and communication. The location received mixed feedback, with some guests disappointed by obstructed views and the distance from the train station.
AI-generated from customer reviews
Cleanliness9 out of 10
Location3 out of 10
Service2.5 out of 10
Sort by:Most recent

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Location

Untere Wiestistrasse 11, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station0.3 mi
  • Zermatt-Matterhorn Ski Resort0.3 mi
  • Matterhorn Museum0.5 mi
  • Sunnegga Ski Resort0.9 mi
  • Gornerschlucht1.3 mi
  • Bosentrift2.7 mi
  • Unter Gabelhorn2.7 mi
  • Riffelsee2.9 mi
  • Riffelhorn3 mi
  • Gornergrat3.2 mi
  • KOSMA3.2 mi
  • Schwarzsee3.2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Phoenix

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
March
£266
£295
Cheapest month to stay with an average 15% drop in price.
Most expensive month to stay with an average 30% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Phoenix

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Phoenix

  • If you’re after a cheap room at Hotel Phoenix, then you should consider staying during the low season. The cheapest deals can generally be found in June and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Phoenix, plan to stay on a Sunday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Hotel Phoenix was booked for on KAYAK in the last 2 weeks was £267, while the most expensive was £267.
  • How long should you stay at Hotel Phoenix? KAYAK users usually book their rooms here for 6 days.
See more tips

FAQs when booking at Hotel Phoenix

  • Where is Hotel Phoenix located?

    Hotel Phoenix is located at Untere Wiestistrasse 11, 0.3 miles from the centre of Zermatt. Zermatt Railway Station is the closest landmark to Hotel Phoenix.

  • When is check-in time and check-out time at Hotel Phoenix?

    Check-in time is 15:00 and check-out time is 10:30 at Hotel Phoenix.

  • Does Hotel Phoenix offer free Wi-Fi?

    Yes, Hotel Phoenix offers free Wi-Fi.

  • How far is Hotel Phoenix from the airport?

    Hotel Phoenix is 54.4 miles from Milan Malpensa. Hotel Phoenix is 55.8 miles from Lugano.

  • How does KAYAK find such great Hotel Phoenix hotel deals?

    KAYAK scours the web for all room deals available at Hotel Phoenix in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Phoenix and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Phoenix.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
25% cheaperHotel Holiday8.6 Excellent (1,154 reviews)0.05 miRestaurant, Bar/Lounge, Room service£184+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (199 reviews)0.06 miIndoor pool, Spa and wellness centre, Fitness centre£429+
4-star hotel
8% cheaperResort La Ginabelle9 Excellent (676 reviews)0.07 miOutdoor pool, Indoor pool, Spa and wellness centre£225+
3-star hotel
23% cheaper
Apollo
7.9 Good (7 reviews)0.08 miTV£187+

Cheapest

See cheapest stays in Zermatt
3-star hotel
25% cheaperHotel Holiday8.6 Excellent (1,154 reviews)0.05 miRestaurant, Bar/Lounge, Room service£184+
3-star hotel
23% cheaper
Apollo
7.9 Good (7 reviews)0.08 miTV£187+
4-star hotel
8% cheaperResort La Ginabelle9 Excellent (676 reviews)0.07 miOutdoor pool, Indoor pool, Spa and wellness centre£225+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (199 reviews)0.06 miIndoor pool, Spa and wellness centre, Fitness centre£429+

Most recommended

See most recommended stays in Zermatt
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (199 reviews)0.06 miIndoor pool, Spa and wellness centre, Fitness centre£429+
4-star hotel
8% cheaperResort La Ginabelle9 Excellent (676 reviews)0.07 miOutdoor pool, Indoor pool, Spa and wellness centre£225+
3-star hotel
25% cheaperHotel Holiday8.6 Excellent (1,154 reviews)0.05 miRestaurant, Bar/Lounge, Room service£184+
3-star hotel
23% cheaper
Apollo
7.9 Good (7 reviews)0.08 miTV£187+

Good to know

Value for money

Distance to city centre

8.6
0.3 mi

Everything you need to know for your stay in Zermatt

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