Overview

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Phoenix

Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
+41 27 968 18 19

£158+

Overall guest ratings

9.1/10 Excellent
Based on 499 reviews

Review highlights

  • 9.8
  • 9.7
  • 9.4
  • 6.3

Good to know

  • Spacious rooms
  • Friendly service
  • Modern Hotel
  • Friendly atmosphere

Nearby

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    About

    Located near a train station, Phoenix is a great choice for a stay in Zermatt. You can be pampered with hot stone massages, then unwind with a drink at the bar/lounge. Other features include a fitness center, a terrace, and a garden.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Skiing
    • No smoking
    • Bar/Lounge
    • Express check out
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    Based on 499 reviews
    • 9.8 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 9.7 "Excellent breakfast."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.3 "Management was excellent, said 93%."
      10.0 "100% thought the service was very professional."
    • 8.5 "Location is great."
      8.6 "86% thought it was easy to get to the train station."
    • 8.3 "Rooms are great."
      9.4 "94% thought the view was good."
      9.5 "95% said rooms were clean."
      7.9 "79% thought rooms were spacious."
      10.0 "100% appreciated the modern rooms."
      8.0 "80% said the bathroom was clean."
      8.9 "89% enjoyed the balcony."
      10.0 "100% enjoyed the furniture."
    • 6.3 "Internet is average."

    Overall rating

    9.1 Excellent
    Based on 414 reviews
    • 9.9 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% enjoyed the friendly atmosphere."
    • 9.7 "Excellent breakfast."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 9.4 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
    • 8.5 "Location is great."
      8.6 "86% thought it was easy to get to the train station."
    • 6.7 "Internet is average."

    Overall rating

    9.0 Excellent
    Based on 74 reviews
    • 9.8 "Excellent breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.4 "Location is great."
    • 8.2 "Comfort level is high."
      7.9 "79% thought rooms were spacious."
    • 8.1 "Rooms are great."
      7.9 "79% thought rooms were spacious."

    Overall rating

    9.2 Excellent
    Based on 9 reviews
    • 8.1 "Rooms are great."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Modern Hotel"
    "Friendly atmosphere"
    data provided by TrustYou

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