Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Phoenix
3 stars

Phoenix

Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 968 18 19
From
£196
Cheapest

rate per night

9.0
Wonderful
based on 1057 reviews
1,057 reviews
Room type
Provider
Nightly total
Standard Room
Deluxe room
Superior room

Photos of Phoenix

Overview

Rating
Riverfront hotel with free breakfast and a fitness center A fitness center, a bar/lounge, and spa services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a meeting room, express check-out, and tour/ticket assistance are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
9.0
Wonderful
Based on 1,057 verified guest reviews

Latest deals for Phoenix

Wed 7/5
Thu 8/5
Double room
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Superior room
2 twin beds
bed type unknown
2 twin beds
Standard Room
bed type unknown
2 twin beds
2 twin beds
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Phoenix

  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

General

  • Seating area
  • Hardwood or parquet floors
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Telephone
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Things to do

  • Hiking
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Skiing

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • Express check-out

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Complimentary breakfast

Parking and transportation

  • Shuttle service (additional charge)

Outdoor

  • Balcony

Workspace

  • Desk

Fitness

  • Fitness centre

Spa

  • Massage

Reviews of Phoenix

9.0
Wonderful
1057 verified ratings
Wonderful
730
Very good
202
Good
88
Okay
18
Fair
10
Mediocre
2
Poor
7

Summary of reviews

Guests say
Guests appreciated the cleanliness and comfort of the hotel, with many praising the friendly staff and good breakfast options. However, several reviews highlighted issues with the service, particularly regarding staff attitudes and communication. The location received mixed feedback, with some guests disappointed by obstructed views and the distance from the train station.
AI-generated from customer reviews
Cleanliness9 out of 10
Location3 out of 10
Service2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Untere Wiestistrasse 11, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station0.3 mi
  • Zermatt-Matterhorn Ski Resort0.3 mi
  • Matterhorn Museum0.5 mi
  • Sunnegga Ski Resort0.9 mi
  • Gornerschlucht1.3 mi
  • Bosentrift2.7 mi
  • Unter Gabelhorn2.7 mi
  • Riffelsee2.9 mi
  • Riffelhorn3 mi
  • Gornergrat3.2 mi
  • KOSMA3.2 mi
  • Schwarzsee3.2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Phoenix

Low season

June

High season

December

Average price (weeknight)

£274

Average price (weekend night)

£296
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Phoenix

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix

  • If you’re after a cheap room at Phoenix, then you should consider staying during the low season. The cheapest deals can generally be found in June and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Phoenix, plan to stay on a Monday or Sunday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Phoenix was booked for on KAYAK in the last 2 weeks was £250, while the most expensive was £250.
  • How long should you stay at Phoenix? KAYAK users usually book their rooms here for 6 days.
See more tips

FAQs when booking at Phoenix

  • Where is Phoenix located?

    Phoenix is located at Untere Wiestistrasse 11, 0.3 miles from the centre of Zermatt. Zermatt Railway Station is the closest landmark to Phoenix.

  • When is check-in time and check-out time at Phoenix?

    Check-in time is 15:00 and check-out time is 10:30 at Phoenix.

  • Does Phoenix offer free Wi-Fi?

    Yes, Phoenix offers free Wi-Fi.

  • How far is Phoenix from the airport?

    Phoenix is 54.3 miles from Milan Malpensa. Phoenix is 55.6 miles from Lugano.

  • How does KAYAK find such great Phoenix hotel deals?

    KAYAK scours the web for all room deals available at Phoenix in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix.

See more FAQs

Nearby hotels and places to stay

2-star hotel
43% cheaperPop-Up Bed & Breakfast Zermatt8.5 Excellent (85 reviews)0.04 mi£150+
3-star hotel
27% cheaperHotel Holiday8.6 Excellent (1,131 reviews)0.05 miRestaurant, Bar/Lounge, Room service£191+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (183 reviews)0.06 miIndoor pool, Spa and wellness centre, Fitness centre£430+
4-star hotel
20% cheaperResort La Ginabelle9 Excellent (653 reviews)0.07 miOutdoor pool, Indoor pool, Spa and wellness centre£209+
2-star hotel
43% cheaperPop-Up Bed & Breakfast Zermatt8.5 Excellent (85 reviews)0.04 mi£150+
3-star hotel
42% cheaper
Apollo
7.9 Good (7 reviews)0.08 miTV£153+
3-star hotel
27% cheaperHotel Holiday8.6 Excellent (1,131 reviews)0.05 miRestaurant, Bar/Lounge, Room service£191+
4-star hotel
20% cheaperResort La Ginabelle9 Excellent (653 reviews)0.07 miOutdoor pool, Indoor pool, Spa and wellness centre£209+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (183 reviews)0.06 miIndoor pool, Spa and wellness centre, Fitness centre£430+
4-star hotel
20% cheaperResort La Ginabelle9 Excellent (653 reviews)0.07 miOutdoor pool, Indoor pool, Spa and wellness centre£209+
3-star hotel
27% cheaperHotel Holiday8.6 Excellent (1,131 reviews)0.05 miRestaurant, Bar/Lounge, Room service£191+
2-star hotel
43% cheaperPop-Up Bed & Breakfast Zermatt8.5 Excellent (85 reviews)0.04 mi£150+

Good to know

Value for money

8.6

Distance to city centre

0.3 mi