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The flight attendants were superb and the service was outstanding. Some passengers with small children were very rude and inconsiderate, kids were constantly crying and some were running around the aisle unsupervised.

We were helped whenever needed and had a pleasant flight.

Prompt boarding, safe landing and they didn't lose our luggage. No entertainment and no USB plugs to charge phones. No food, though I might have been asleep.

It was a short flight, no real service (which is okay). Very bumpy because of weather.

I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...

Good boarding experience, staff was very friendly. No entertainment was provided and vegan/veg food items did not taste good.

Better flight than mum to Frankfurt. But food was very mediocre.

Very very poor. Reliability is the main issue. The flight from Bangalore to Frankfurt was delayed by 8 hours and hence we couldn’t make the flight from Frankfurt to St. Louis ( which was later canceled by Lufthansa ) . Bangalore airport lounge 080 is EXCELLENT. The shower in the lounge is first class. Wished they had some extendable lounge chairs for sleeping for the weary passengers. FRANKFURT AIRPORT IS HORRIBLE! WILL NEVER EVER FLY IN OR OUT OF FRANKFURT. There is no jetways for the Lufthansa flight and the bus took so long to reach the next terminal. We had to clear immigration and security checks again and again though we are transit travelers.

One of the worst experiences. Some of the Staff was really unfriendly and rude. I was freezing and I asked for an extra blanket and one of the stewardess told me that it’s only one for each passenger and then I asked another one and thank God she gave me one. The food was very poor. They offered meal as soon as we took off and then nothing for 7-8 hours. Then they gave a tiny snack something like crackers and one hour before landing they gave us another snack.

Flight cancelled then rebooked. Waited hours for help. Customer service lady at airport (who was great) gave us seat upgrade. When we got the the gate to board, gate crew was rude, they switched our seats back to economy and made us and one other couple check our luggage. Dozens of other people with bigger bags weren’t asked to, just us and a couple other foreign passengers. When we boarded the plane, there was plenty of room in overhead storage AND our upgraded seats were empty the entire flight. Awful experience and we missed an entire day in Amsterdam because of this.

my original flight was cancelled the previous day, and i was rescheduled onto this flight, which left much earlier in the morning, impacting my previous evening and requiring me to get up much earlier in the morning to get to the airport online. This practice happens way way way too much, and it seems on every airline, though AA is probably the worst.

Staff were very helpful. The free WiFi for messages was also very useful to keep in touch

They cancelled our ticket, gave us no warning, they reissued it 4 days prior to trip and it was cancelled again when we got to the airport- very stressful, the flight was overbooked so they drove us across Milan to malpensa

Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!

I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered

Annoying customer pushing my seat did not make this pleasant.

Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.

I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened

Great and pleasant service and smooth flight with wonderful and clean amenities.

The flight itself was great… the only problem for me was the flight delayed both departure & connection.. instead of the 26 hrs (long enough) was an additional 4 hours more that took an aim to my body..other than that I’m pleased.