The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.
Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.
Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight
Business class in the second leg - CDG-EVN was a disaster.
worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me
No birding was given for next trip on same carrier, food was very moderate.
Lost luggage, 2 bags were badly damaged and one of the bags came open.
A couple of minor delays in boarding but very professional and efficient staff.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
The ride was good but no food ot entertainment hence, it was just over an hour flight.
Too many fees (but that seems to apply to all airlines nowadays)
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
The plane boarded and deplaned twice before the crew timed out. Flight was 7 hours late departing. Horrible experience!
Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.
No snacks served! Seating in the kast row in uncomfortable.
Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time
Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.
The male air hostess was rude and didn’t even offer me a drink. Poor customer service!
We left really late. Things that were out if anybody’s control I guess.