Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Pros: "It got me to my destination. Nothing else to like."
Cons: "Boarding was a circus. The most disorganized I’ve seen. Price-gouging at every turn. Cramped uncomfortable seats. And of course the nonstop screaming infant."
Pros: "Staff at Rome was great. Crew was excellent. Plane was magnificent."
Cons: "Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!"
Pros: "Boeing Dreamliner was amazing. Very comfortable even in economy. Boarding very easy. We left and arrived exactly on time."
Cons: "You have to buy your own food and drinks. Priced on the high side. Bring your own sandwich and drinks."
Pros: "Not much"
Cons: "Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again."
Pros: "Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight."
Cons: "Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip."
Pros: "The crew was excellent! Nice leg room!!"
Cons: "I would like to have free access to coffee and tea. I understand the cost of meals but a complimentary beverage would be a welcome, inexpensive treat!"
Cons: "Flight was delayed 5 hrs, gate changed just prior to boarding"
Cons: "No where in the booking was it made clear that this was a self transfer flight. Causing many headaches and hassles getting off the plane and having to recheck in all baggage and printing new boarding passes. After dealing with it I was searching for flights and checking to see if it was self transfer and even knowing it’s a thing it is difficult to see if a flight is or not."