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Was not happy that we had to wait an additional 50 minutes for passengers that were still in TSA. This delay made us miss our connecting flight in Seattle to get home to tuck in our two little toddlers. We ran off the plane and ran across the entire airport trying to make this flight only to get to the gate to see that they have ended boarding. So they were willing to wait for passengers in Hawaii but not Seattle?? Especially when this wasn't even our fault. I expect to receive miles for missing our flight and spending an additional 4 hours in Seattle.

Better organizing of entry and exit onto the plane regarding all of the baggage people haul on. There should be a better system so those with no baggage can get in and out more quickly. The baggage haul-on situation is absurd.

It was a great experience, although our seat was taken and we did not want to be rude and ask the person to move. Flight Attendants need to make sure that people should be in their assign sitting that are paid for. Other then that, we had a great flying experience with Alaska Airlines.

Too many people with oversized carry-ons. Uncomfortable seats. flight was too crowded.

Assigned last seat in row Did not recline at all Alaska Air seemed to have more leg room than my last few flights on United Yay!

The WIFI didn't work well enough to get through even 5 minutes of a movie I had selected (it just kept pausing and spinning), and I just gave up and read a book. The selection of movies was a little sparse though, so reading wasn't that bad of an option. This was an older 737-800, with undersized overhead bins -- but it doesn't make sense to me that we are told to slide our bags in with the wheels facing us (most people ignore that and put the handles facing us). This makes it more difficult to remove the bags (no handle). The flight went well, and the fruit/cheese platter I pre-ordered was good -- although it is a little annoying to have to pre-order for this (but I suppose it saves time). When I pre-order it automatically gets charged to my personal credit card (Alaska VISA), when I'd prefer to use my corporate card for that on business trips.

It was our baby’s first flight and everything went perfect. The flight attendant gave him his first set of wings and we were smooth flying from there.

My flight went off without any hitch or issue. I anticipate issues every time I fly, luckily, I was wrong on this trip.

It was much better than expected. Short flight and smaller plane so no entertainment or food.

It took around two hours to depart. Just sitting in the tamarack waiting. It impacted my traveling plans in a very dramatic way. When we returned, it took around two hours for us to be able to get our luggage. Ridiculous!!