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The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.

Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.

Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .

They charge me for luggage which is was included on the ticket

Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.

worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me

No bording was given for next trip on same carrier, food was very moderate.

We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came

Lost luggage, 2 bags were badly damaged and one of the bags came open.

No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.

Very nice staff. organized check in and good food. Bit cramped and tired looking plane inside

I didn’t like anything. I fly about 40 times per year and this is by far the worst airline I’ve even been on.

In business class and attendants acted like bothering them when asking for water. Which they didn’t even offer at all during the flight.

Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.

I had bad experience, this flight from Amman to Detroit was delayed for 40 hours!!!! The staff are rude & the food was not good at all.

I had bad experience, the first flight was delayed for 4 hours & the second flight was delayed for 40 hours!!!!! The staff on the flight from Amman to Detroit are rude . The food was not good at all.

Regarding the boarding: it needs more efforts to make it more convenient

Entertainment content is outdated. Food; I chose the chicken meal with rice, I would like to know the thought process of serving rice and chicken to be eaten with only a fork?! I don't eat spicy food for health reasons, I found out that the rice is very spicy after the first bite, so I didn't eat.

Some entertainment would have been appreciated on a 5 hours+ flight, the aircraft was quite old, even trays kept falling down with each minor turbulence. Meals were also bad.