Nothing really was great as such. Seen other no name airlines perform better.
Nothing really was great as such. Seen other no name airlines perform better.
COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
Just on time arrival and departure would make it great
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence. Thank you for your attention to this matter, and I look forward to your prompt response.
On line check in needs a lot of improvement. I tried and gave up.
they were much nicer on this flight. however, my baggage was delayed by one day, and one of my suitcases arrived broken.
Oh my god! For an13 hour flight they serve you food just one time. Also don’t be thirsty they give you a little small cup of soda to drink. They seem like their goal is to feed you one so they don’t have to be bothered with you. It quite surprise for such a long flight there are several times to eat at least three and the food was well lackluster. The food and lack of offering drinks which were always hot no ice provided.
The flight was delayed and there was no response from Turkish Airlines
As soon as I boarded, the flight attendant informed me that the screen on my seat is not working (business class), I was a little disappointed because my flight is around 3 hours, then a man approached me asking me to sign a paper that I accept the fact that my seat screen is not working and that I accept to fly despite of that !! and if I don't sign then I may be removed from the plane !! It's a shame, paying $$$$ for the flight and then treated this way.