The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.
The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.
Food is really bad, not to the Emirates standards. Coming out of Houston airport is very confusing,
The flight was great. We had to purchase extra long seats for the long flight. But overall it was great.
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good
They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though
Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.
I liked theAVML food. Taste was alright and quantity was enough. Sometimes during the flight I felt that the smell from toilet was coming to the cabin
The service was fantastic. Not much could be done better
Provide latest releases in Movies as they used to do.