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Flight got canceled without any prior information and it caused lot of trouble

Checkin and boarding staff at Delhi Airport is not cooperative with passengers Their behavior very humiliating . They don’t allow Lap top bag and Ladies’ purse/vanity bag which most of the airlines allow besides cabin baggage and check in baggages. They try to charge extra payment on the pretext of small variations which normally other Airlines staff don’t do. Airline staff should be courteous & cooperative but check in staff of Emirates Airline at Delhi was not so at all.

Superb experience. I hope they bring back the fast track option at Heathrow immigration.

Overall good but one thing I didn’t understand is why they didn’t allow me to pick my own seat.

The entertainment selections are amazing. But the live TV is sometimes spotty. If you’re going to have it, then have it. If you can’t make it consistent, then, perhaps it’s better not to have it. The crew are always cordial when approached, but they seem to do the minimum and sit around, talking to each other in the back of the plane during the flight. I realize that delays are not always predictable, but I missed my flight in Dubai because we left 90 minutes late from Washington. I will say that Emirates took very good care of me in Dubai. But I would rather not be delayed.

Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.

The individual attention the crew gives to passengers is commendable and I find them positively helpful.

Quality and tasty Food and service, bigger seat comfort and leg room, etc.

The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.

Cabin crew were not welcoming.was expecting excellent after traveling in Emirates from Houston to Dubai.

They made us deliberate waste time by holding our passports and boarding passes making us miss the flight

Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.

Other than low space, which is the problem with all airlines for economy class, the flight was excellent.

It was the terrific, I was promoted to businessman class, and the service was amazing.

They ran out of some of the popular food items. 😞

If you want to make money pls charge it in the ticket, Chennai check in crew simply forcing travelers make payment for unnecessary. Second, Chennai crew not even listening travelers request. Poor service and not sure you will improve with my feedback.

This flight was packed and undercrewd! Service cart cam by twice on a 14 hour flight

Changement heure de vol et je dois attendre 9h à Aeroport de DOHA.. C'est inadmissible.. je dois réfléchir avec Qatar la prochaine réservation

The Crew was Very Nice but the food was Very Disappointing - the seats were Very Uncomfortable

Nothing I knew what I was getting into ; no complaints when on string budget

Very good crew, very efficient. Unfortunately not all items listed in duty free catalog were available.

Many changes need to be addressed from airport check in to flight departure. If they observe other major airlines, then they can expect what Sri Lankan airlines need to update their procedures.

Very professional and well managed. On time, great staff and comfortable.

Smooth takeoff and landing. Best service experience in all our travels over the years. Caring and attentive crew. Loved our flight to and fro.

not looking like a national flag carrier.. both the ground team and flight team are far from being kind and helpful. Not sure what's wrong.

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Terrible experience. Unexpected wait due to staff delay was not taken proper care. Food inflight could be better where as flight attendees on flight hospitality was 100%

Aircraft used fir this route was pretty old. Seats 💺 were hard & difficult to reclaim although it was flat bed

Because of the bubble agreement b/w India and Srilanka, I was not allowed to board the flight to Columbo. My experience about airport representatives was good. They were through in their job and saved my family from getting stuck in Columbo (as I would not be able to fly to Doha because of bubble agreement). So by their prompt attention, such a catastrophe was avoided. For this reason, even without flying with them, I would rate them 7/10.