High season | May |
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Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets
Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets
We have business class seats from Los Angeles to London. The crew is friendly and provided great service. The flight was very comfortable and very smooth. Will use this airlines again in the future.
Staff , Comfort and Food were excellent. My individual lamp did not work so I could not read, neither my novel nor the menu.
No food as per my diet restrictions even after advance request and delayed baggage without any notifications
I liked that even though there was a two hour delay, I was notified WELL in advance, and could arrive at the airport later. Comfort was better than most airlines for the price. The crew was helpful and kind, taking time to respond to passengers’ questions, I noticed. The cheerfulness of the personnel made for a very pleasant vibe throughout. My experience was very positive.
Good. The flight was extremely delayed but they rebooked my layover (which took off before we even landed) before we arrived. Second flight made me check my bag but there was plenty of room. Otherwise good experience
It was good… always SO many people… I realize that’s how they make money but wow!
Positive boarding experience, easy access to seat with plenty of luggage space
The 1st flight was delayed by 7h. We missed the connection flight. They rebooked us another flight after 8 hours lay over and we had to take another connection flight after 6 hour lay over. Overall experience was horrible
Service was good and did its best. The business class of BA is simply substandard. The seats have not been upgraded in 20 years. It is not only that they are narrow and uncomfortable. The upholstery is beaten up and there is barely no storage. The entertainment system is completely outdated. Finally the First class lounge in SFO is horrible with no food and plastic glasses. To be avoided