No complaints. The flight was uneventful, which is a good thing.
No complaints. The flight was uneventful, which is a good thing.
Our flight was great we left Kona earlier and got into LAX almost an 1hour earlier as well. LAX AA is in repair so to get out and found our bus to get pick up was a bit confusing.
The flight attendants were excellent. They were Japanese obviously. They helped my wife navigate the controls for the seat. The lunch setup was wonderful. They were always walking up and down the aisles to be sure there were no problems.
The boarding experience was chaotic. I was group 2. Immediately after calling group 2 they immediately called groups 3 & 4. There was no benefit to being group 2 as I was boarding after people in group 4.
Their computers were down upon arrival to the airport. They were unable to figure out how to board us. We were delayed over an hour and a half.
Flight was changed last min. Had a screaming infant a row in front of me and a parent who did nothing to calm the child.
Longer wait time at check in at Paris. No bridge to board flight , had to take bus and climb up stairs again to flight. Difficult for ones with back pain like me.
This plane is my favorite despite the very limited overhead space. Seats are comfortable!
Some of the crew members were rude for no good reason
They needed to de-ice the plane. Apparently airlines have a problem keeping their de-icing vehicles in good repair. After we backed away from the gate we sat and didn't move for nearly an hour. Nearly an HOUR with minimal communication from the flight crew. Eventually the sun took care of what American Airlines could not and melted the minimal ice. We finally took of a hour late which, in turn, jacked up our connection in Chicago.