It was freezing in the airplane. Everyone was wearing everything they had with them. The crew acknowledged it was cold, but did nothing about it
It was freezing in the airplane. Everyone was wearing everything they had with them. The crew acknowledged it was cold, but did nothing about it
It never happened. The flight was canceled because of ground crew strikes in Germany.
Like: On-time performance Dislikes: Old aircraft with faded paint (A330), no WiFi availability, dismal food (dinner was a very poor selection, while "breakfast" was a joke!)
Good crew and good flight but could have run on time They were waiting to collect people from connections
Very bad, never get this flight again and crew was worst and are rude especially one bald guy was not helpful and there was an other German guy who was bit helpful. Lufthansa owners should look into this matter seriously and food was not good as well
My 4 bags have been lost at transfer and I still have not received them
There was a boarding delay in Almaty. Comfort and food was average.
Usually a business class traveller had to do economy this time due to last min travels and no business class ticket available The staff treats u like substandard citizens . Especially to coloured ppl . This would not have been the case if I were back in business or first At Munich I asked if there was an option of upgrade and not for free I would pay but within 30 sec she said the flight is full ..the interesting part is I did not even tell her which segment I am.flying . But seems like she was not interested in talking
You should change everything like maintaining cleanliness ,food is very bad and staff doesn’t care their passengers and there was no water in the washroom whole flight and lastly entertainment is very bad headphones won’t work as well. So basically you should change everything in your flight. I think l’m not going to travel in Lufthansa anymore. Very bad experience
Poor preparedness for wheelchair requiring passengers at Frankfurt. We were parked at a remote ramp requiring air stairs, this despite being 4 passengers who couldn’t take stairs down.