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No hot drinks but otherwise a good flight with decent leg room
No hot drinks but otherwise a good flight with decent leg room
The boarding at both ends good, the seats were a tad hard for any long flight, but okay for short haul, 2A and 2B had good leg room. On the return flight we landed at terminal 2 as opposed to where we should have land at terminal 1, so we had a bit of a wait for a bus, which delayed the onward journey. But all in all a good flight.
The flight was okay, seats slightly more comfortable than Easy jet, but wouldn’t want to fly much more than 3.5 hours in those seats, hard and uncomfortable for further journeys. Boarding was okay, never eat or drink on Eco airlines, food not good and expensive for what you get. But it is what it is, and for the price one can not really complain.
Excellent outbound flight to Arrecife on a new very clean Airbus with great flight crew. Flight was only delayed around 10-15 mins and boarding was very good. Comms from pilots and crew was very welcoming and excellent throughout flight.
Flight was ok with a great landing. What could have been better would have been sitting away from the lady behind me who was coughing and sneezing all through the flight. I have been ill with a very bad cold ever since and can only put it down to being sat in front of that lady!
I liked boarding the crew were excellent but the seats are too close together for such a long flight.
The seats could be better as they’re not very comfortable and the arms would be better padded. Only place we found to fill our water bottles was at the Castle Rock bar who had one small sticker on one pillar saying they would refill your bottles with tap water for free! Need some/more refill stations around the departure area.
Boarding went well, seats could have been a little more comfortable
Great flight from malta airport, all on time & no delays, Birmingham Airport a little confusing with the ongoing upgrades!
The plane was late in so we were late leaving. The plane had been cleaned and was tidy, the staff were welcoming. Our standard seat had good legroom but after an hour or so of sitting, the Seat started to feel uncomfortable. We didn’t have any food so can’t comment on that and there was no entertainment available. We did buy some duty-free goods and the prices are good. We made up the lost time and landed slightly early.
Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.
The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.
Not that good The crew in the plane were rim professional & almost lost in their work distribution
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though
More leg room and comfortable seats at least for long flights
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Had the salad which tasted awfully spat it out but still got food poisoning 1 after running to toilet crew would not let me sit near toilets I was stuck in window seat
I liked theAVML food. Taste was alright and quantity was enough. Sometimes during the flight I felt that the smell from toilet was coming to the cabin
Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
It was nice to be on a legacy airline, people try at least.
I travel frequently. The flight was late again... KLM should really try and be on time
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
The food quality is poor. The staff are very friendly and accommodating. The entertainment program was limited. I experienced a delay of 30 minutes due to two issues. Passenger luggage had to be removed and there was a technical issue with the stairs not detaching from the aircraft. The pilot managed to compensate and we arrived only 15 minutes later. The luggage at Dubai airport was very slow. I waited over an hour.
I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.
The boarding was one of the worst I’ve ever experienced. The fault lays on Ohare Airport and not so much the airline. The waiting area by the gate was the size to accommodate a regional flight for 20-30 people and right next to a busy walkway. When you cramped nearly 300 passengers into that space is was unbearable.
The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom
Try to humanize onboarding and take AI out. It's embarrassing and useless
Horrible flight attendant in back of economy that screamed at me, have already reported to United. Horrible food - for Gluten free, why would you assume the person is vegetarian? I was served some kind of horrible curry bean paste and multiple cold rolls and soggy vegetables with no seasoning... um no!
I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it
Overall good experience. Polite crew. Good foodandentertainment. Seats are small and bit congested though.
I ended up buying (for $340) "extra space" seats because I my flying partner was given a STY boarding pass, leading me to conclude that she was on standby and that we had to buy seats on the flight. I later learned that the flight was not sold out and that we could have gotten on as usual. To be honest, I felt swindled.
It was a short flight, no real service (which is okay). Very bumpy because of weather.
I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...
Good experience. Food was great and passengers helped rearrange seats so our family could be seated together
I'm Canadian. I have the unfortunate experience of pretty not having the choice to fly with them. THEY ARE TERRIBLE.
The process overall was pretty seamless, and the crew were very friendly (especially Michael). Considering we booked expecting Lufthansa and the flight was operated by United, it was still a very good service and journey overall. The in-flight entertainment was great, with lots of quality options. One slight negative was that I had selected a vegetarian meal prior to flying, but received a vegan one. I think there should be more dietary options as it meant I missed out on some food that I would have preferred (and it seemed like the standard meals and snacks had a vegetarian option anyway). There was also a group of people who were moving around a lot and being generally disruptive at the quietest part of the flight, when the lights were off and most people were sleeping. I would have appreciated staff stepping in to encourage them to be mindful of others). Towards the end of the flight (which was very early in the morning in both time zones), the lights suddenly came on and breakfast was served. In my opinion, this was too early, and everyone was rudely awoken from sleep. After breakfast was cleared away, the lights went off again for about 45 minutes, allowing people to sleep some more. Then the lights came on again for landing. It seems like if they had served breakfast later, the lights on-lights off-lights on shenanigans could have been avoided, and people could have slept longer (and staff could have rested longer too).
The seats were tiny, being of a fairly petite build, I don’t usually expect to feel crammed and cramped in a seat, but I definitely was on this flight. I couldn’t even bend over to get anything out from under the seat in front and getting up to go to the bathroom at night with the seat backs reclined was nearly impossible. I had to do gymnastics to get over and out. For an airline that does long flights overnight, it’s kind of ridiculous.
Food not so good. Need more veggies and whole grain especially the late food. Couldn’t figure out how to use the entertainment system.
Check in was horrendous! Economy took 2 hours before seeing an agent. Business class was 0.5 - 1 hour.
The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA
In economy and food was ok, but with limited leg space (and I was in a 2 seat configuration) it was difficult to eat with a tiny seat tray. I spilt wine on my trousers. First time on British Air (I usually fly Turkish Air) and in a 777. Heathrow was pleasant but changing terminals awkward.
Starting with the flight Cairo to London the plain was so poor no entertainment at all uncomfortable seats although it’s 5 hours long,then an American airline plain took me from London to Miami it was a bad experience the crew most of flight time not available and they asked us to help our selves for any snacks if we need. From Miami to London actually was perfect flight with a huge plain and perfect crew but from London to Cairo was horrible plain with stiff fixed seats not movable no entertainment or wi fi very poor Menu which is unacceptable for a business class
There was some delay at Heathrow where a machine needed to "start the engines" wasn't available and they couldn't even find the team tasked to do it. Unacceptable. Caused about an hour delay and seemed unnecessary. Also saw several passengers abusing the overhead luggage situation, having too many large bags and not leaving enough space for others. The crew was good and the refreshments were good in quality and quantity.
They cancelled our ticket, gave us no warning, they reissued it 4 days prior to trip and it was cancelled again when we got to the airport- very stressful, the flight was overbooked so they drove us across Milan to malpensa
Great little city hopper plane. Unfussy and roomy. Nice little snack provided too
I've done hundreds of flights in my life, and this flight was one of the best I've ever taken, From beginning to end, everything went smoothly, professionally, and with a smile and friendly attitude from all employees I interacted with. The food was delicious (and free), as were the drinks. There was just a genial and effective way in the way that British Airways organized the flight -that reminded of days in the 70's, 80's, and 90's, when flying was a fun, and exciting adventure. I enjoyed and had confidence in the abilities of the flight crew, I'll be flying British Airways several more times this summer. Thank you so much for the great experience! Cheryl Olso
Cheapest flights to England from Newcastle upon Tyne found in 2024
Newcastle upon Tyne (NCL)United Kingdom