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I liked everything accept the delay try to improve in that area

The customers before boarding the plane from Dubai was HORRENDOUS. The entire Emirates staff had a stick up their bum. The guy at the check in booth was rude. I don’t understand.

No entertainment u less you pay. Wish there were some free movies

The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.

The service was fantastic. Not much could be done better

On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.

We had a connecting flight which is got delayed they didn’t transfer me to another flight and up I have to by 3 new tickets and I have to pay extra luggage fees cost me rs 100000

Premium economy on Emirate A380 is simply the best non-business class product. In fact its probably better than many business class if the seat isnt lying flat. The food and service is close to perfect!

Excellent food and beverage Excellent cabin crew Live tv could be better

Friendly staff. My seat was changed at the last minute. Afterwards, my seat was taken by someone else by mistake.

Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.

Not good. Expected a lot more as far as excellence.

The made us waiting and held our passports and boarding pass making us miss our flights

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.

Not impressed. Only allowed one carry on on such a long flight.

To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.

Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.

The flight from Doha to Mumbai with Indigo was worst in my whole life, I had booked tickets with Qatar, but still we had to fly by Indigo , worst flight

Terrible airlines - suffered entire flight due to food poisoning from stale food

It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.

the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up

On line check in needs a lot of improvement. I tried and gave up.

Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.

Friendly crew. Computer systems had trouble keeping my Star Alliance status linked to my reservation. Inflight Wi-Fi was slow and expensive. No standard power outlet, but medium-power USB-C port slowly charged my laptop. No option to buy whisky in economy.

M pretty much done with kayak and all other booking webs and apps. Scams all around my long trip.. Losing hundreds of $$ in extra charges and delays. Done with Turkish airline too. I will never use Kayak again for any of my bookings in the future!

Very cheesy food in both options - had to pass. Boarding with open doors (winter)

Leaving on time would have been a good start . Sat in plane while they cleaned around us . We got to Turkey raced to our next flight to see plane sitting at the gate 5 minutes before departure time to be told “ plane is gone “ while obviously it wasn’t . Showed them time on my phone before departure. Then “ gate is closed “ . Then he said “Instead of talking to me you need to go talk to someone else to get another flight “ . We booked business class no service waited in line to have to rebook same flight day later. Offered hotel room but wait for a bus to heard us to what I’m sure would have been cheap hotel. Opted for private cab and decent hotel at our own expense. Bad service at ever turn . NEVER TURKISH AIRLINES AGAIN !

The flight was delayed and there was no response from Turkish Airlines

The 787 economy was a disaster for long haul. The space was too little compared to 777 or 747. Also the extremely low tray table behind the seat made any dining effort a nightmare. However, the movies were up to date, and the food taste was good, despite of terrible serving process caused by small space.