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Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring

The customers before boarding the plane from Dubai was HORRENDOUS. The entire Emirates staff had a stick up their bum. The guy at the check in booth was rude. I don’t understand.

No entertainment u less you pay. Wish there were some free movies

Newly reconfigured 380 I assume. Has a new ife with usb c ports and Bluetooth connections

Overall good but one thing I didn’t understand is why they didn’t allow me to pick my own seat.

Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines

Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks

Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.

We purchased extra legroom seats for both legs of flight through budget air. Seats were not honored by emirates. Had to spend frustrating hour to get seats we paid for on first leg to Dubai. Second leg to Jakarta were denied and had to sit in middle seat. Had to spend hour on phone yesterday to try to get refund. We’re told needed to send copies of boarding passes of which already threw away first leg boarding pass. Very very frustrating. This happened as well one year ago with emirates.

Emirates is great for someone like me traveling and on an expired H1B

The Plane was very small.. domestic route will perfect not international

If I have a choice I would not use this airline. They moved by booking to Smart Wings, an airline they code share with. Changing terminals in buses and dealing with some of the staff associated with it is not the best experience. Having stated that I must share that the crew of Smart Wings airlines was polite.

Consider serving food to all passengers regardless of food reservation status during booking.

This was a smartwings operated flight. Flydubai is no longer value for money. Their prices are as high as emirates whereas delays, services and overall quality is as low as any other low cost carrier.

The only highlight on this flight was the taste of the food, which was surprisingly good. Everything else was below average, and the cabin crew service especially stood out for being slow and inattentive. We were surrounded by toddlers/babies and it made our 4 hour flight feel like 10 hours. Granted, that's not the airline's fault, but it added to the overall subpar experience.

Second-row economy doesn't have leg space if you are 6 feet

מלון חבל על הזמן השאר יום יומיים סבבה אבל בחוץ חום כלבים

Very helpful and welcoming crew, good food in fair quantities, enough space for the legs. Surprisingly good quality for a "lowcoster".

Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.

Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.

Their security process is excessive. We were checked when we got off our incoming plane, at the gate and up the stairs when boarding the plane. Come on.

Entertainment system was not working and was told I would get a voucher and have not got one. No toiletries were available not even a toothbrush false sweet talk by ground staff

Interment is zero tv wasn’t work phone charger plug doesn’t work moves doesn’t work

Very very impressed with the proactive care and alertness with which ABHISHEK Chowdhary took care of us. Quietl,dignified , very alert, and meticulous. Very impressed. Also with SUNiL Kumar who was there for us in a very helpful way. SHERLY ALEX On Flight 119, BOM TO JFK CUSTOMER ON SEAT 21C, 21ST March 2024

If you are traveling to mumbai -- must try SFO - MUM direct flight. It's a game changer when you are traveling to India. Timings are well designed, optimal and makes the travel enjoyable.

The food on board the flight was atrocious - tasteless, spicy as hell, and simply a hodge podge of nonsensical items of poor quality.

No first drink available for 10 hours so make it easy for beer or wine

I like to see entertainment system as well as USB charging port in working order. In addition, thought entertainment system did not work, I could not turn the screen off. As a result, glaring screen was facing my eyes throughout the 16 hour journey.

Flight got delayed by 3 hours but no compensation or anything

The flight was fine. The cancellation of my flight and the proceeding service was ABSOLLUTELY AWFUL! When my connecting flight was cancelled, there was nobody there to help reschedule a flight, get a refund, find our luggage and above everything else, they kicked us out of the airport since we didnt have a valid ticket (since it was cancelled). here i am 8,000 miles from home, after being on a flight for 15 hours and face 6 hours of delays then finally cancelled and kicked out of the airport with noway to get a refund, find my luggage, get a new flight (except just by a new ticket). And oh, this is at midnight local time. AWFUL.