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Located in Cancun (Cancun Hotel Zone), Riu Cancun All Inclusive is minutes from Playa Caracol and Plaza Caracol. This all-inclusive resort is within close proximity of Cancun Convention Center and Nautilus Diving and Training Center. Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have priva...
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Located in Cancun (Cancun Hotel Zone), Riu Cancun All Inclusive is minutes from Playa Caracol and Plaza Caracol. This all-inclusive resort is within close proximity of Cancun Convention Center and Nautilus Diving and Training Center. Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities include wireless Internet access (surcharge), supervised childcare/activities, and babysitting/childcare. This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at one of the resort's 4 restaurants. Relax with your favorite drink at a poolside bar or a swim-up bar. Featured amenities include high-speed (wired) Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference/meeting rooms and small meeting rooms. Free parking is available onsite.
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Facilities
| General | 24 hour front desk, Air-conditioned, Bar/Lounge, Complimentary breakfast, Gift shop, Laundry facilities, Night club, Parking (free), Pool (children), Pool (outdoor), Safe, Sauna, Storage available, Valet parking (free) |
| Activities | Fitness centre, Game room, Tennis |
| Services | Babysitting/child care services (surcharge), Beauty salon, Childrens programmes, Laundry service, Meeting/Banquet facilities, Spa, Wedding services |
| Internet | Internet (surcharge), WiFi (surcharge) |
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
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| getaroom.com |
Good 8.0 - Overall user rating out of 156
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Excellent 9.0
8 Apr 2014
Posted by Jennifer
Staff were very friendly, plenty of activities for all ages. Good food, great variety. Great location. very difficult to get into the specialty restaurants. Staff were very friendly, plenty of activities for all ages. Good food, great variety. Great location. very difficult to get into the specialty restaurants. |
Good 8.0
4 Mar 2014
Posted by Verified Hotel Guest
outdorr spaces kids allowed to be in the bar areas very niceoutdorr spaces kids allowed to be in the bar areas very nice |
Mediocre 3.0
7 Jan 2014
Posted by Rhoda
Pleasant architecture. Ocean views from all rooms. AC in the room was not functioning. Refused to send someone up. Mini bar was not working, telephone did not work. No ice in ice machines. Our reservation had not been properly processed. Limited wifi unless you paid a fortune for it $9 for 24 hrs. We were unable to book a dinner reservation for any of the restaurants by 3 pm.Pleasant architecture. Ocean views from all rooms. AC in the room was not functioning. Refused to send someone up. Mini bar was not working, telephone did not work. No ice in ice machines. Our reservation had not been properly processed. Limited wifi unless you paid a fortune for it $9 for 24 hrs. We were unable to book a dinner reservation for any of the restaurants by 3 pm. |
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Excellent 10.0
30 Dec 2013
Posted by Verified Hotel Guest
Everything about this hotel exceeded our expectations. First class property on par with a xxx per night hotel in New York City. Excellent service, food and location. We look forward to a return visit in 2014.Everything about this hotel exceeded our expectations. First class property on par with a xxx per night hotel in New York City. Excellent service, food and location. We look forward to a return visit in 2014. |
Good 7.0
27 Dec 2013
Posted by Verified Hotel Guest
The ocean view is amazing, the entertainment staff are all very high energy, and the bartenders are very friendly people! They have spectacular shows in the evening, and provide a wide variety of activities throughout the day to keep you entertained. The lobby wifi should be free all day, not just 90 minutes every 24 hours. The only way to get name brand alcohol is to tip the bartenders, or else they give you no-name watered-down liquor. Having stayed in the RIU Caribe last year, this one is definitely good value for the price you pay. The main buffet is excellent, whether breakfast, lunch, or dinner, the quality and selection of food is good. Their a-la-carte restaurants need to be booked two days in advance, but they are definitely worth it. We attended both the steakhouse and the japanese restaurants, and were impressed by both. Located a quick 10 minute walk from the nightclub district, you don't need to cab home after a long night of partying....The ocean view is amazing, the entertainment staff are all very high energy, and the bartenders are very friendly people! They have spectacular shows in the evening, and provide a wide variety of activities throughout the day to keep you entertained. The lobby wifi should be free all day, not just 90 minutes every 24 hours. The only way to get name brand alcohol is to tip the bartenders, or else they give you no-name watered-down liquor. Having stayed in the RIU Caribe last year, this one is definitely good value for the price you pay. The main buffet is excellent, whether breakfast, lunch, or dinner, the quality and selection of food is good. Their a-la-carte restaurants need to be booked two days in advance, but they are definitely worth it. We attended both the steakhouse and the japanese restaurants, and were impressed by both. Located a quick 10 minute walk from the nightclub district, you don't need to cab home after a long night of partying.... |
Mediocre 4.0
12 Jul 2013
Posted by PamelaDallas
I have been to Cancun 8 times now and just got back 7/11/13. This 'resort' is wonderful for young adults and is full of beautiful young people. Beach is fantastic. I would not recommend for under 14 because there would be nothing to do there for them. Food was horrible and drinks were bad. No a/c in elevators and in hallways to rooms. I would give this a 2-3 star resort. No pool service (wait staff). I liked the morning group stretch class, water aerobics and water volleyball. I also enjoyed shopping and clubs being so close. However, if you are wanting service and good food...pay more $$$$ and stay somewhere else. My 18 year old daughter is still smiling due to having the time of her life.
I have been to Cancun 8 times now and just got back 7/11/13. This 'resort' is wonderful for young adults and is full of beautiful young people. Beach is fantastic. I would not recommend for under 14 because there would be nothing to do there for them. Food was horrible and drinks were bad. No a/c in elevators and in hallways to rooms. I would give this a 2-3 star resort. No pool service (wait staff). I liked the morning group stretch class, water aerobics and water volleyball. I also enjoyed shopping and clubs being so close. However, if you are wanting service and good food...pay more $$$$ and stay somewhere else. My 18 year old daughter is still smiling due to having the time of her life.
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Good 8.0
6 Jul 2013
Posted by Shawn86
The Riu Cancun is a very good resort in the center of all the entertainment & shopping. We really enjoyed our stay.
The Riu Cancun is a very good resort in the center of all the entertainment & shopping. We really enjoyed our stay.
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Excellent 10.0
8 Feb 2013
Posted by Mizzouguy29
We had a blast there. Food was great and entertainment was good. Friendly staff. Will definatly be going back next year.
We had a blast there. Food was great and entertainment was good. Friendly staff. Will definatly be going back next year.
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OK 6.0
15 Jan 2013
Posted by FamilyDadIndiana
Staff works hard, and is pleasant, little things like the never changing menu may get to you after a few days but was a relaxing trip. Disco is nothing to speak of, sports bar always empty so dont expect nightlife here. Could use waitress service at pool and beach. Weather was great and we did enjoy but will probably not return, will look for another resort. Internet only free in lobby, paid in rooms
Staff works hard, and is pleasant, little things like the never changing menu may get to you after a few days but was a relaxing trip. Disco is nothing to speak of, sports bar always empty so dont expect nightlife here. Could use waitress service at pool and beach. Weather was great and we did enjoy but will probably not return, will look for another resort. Internet only free in lobby, paid in rooms
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10
Star Rating
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Riu Cancun
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