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Located in Cancun (Cancun Hotel Zone), Riu Cancun All Inclusive is minutes from Playa Caracol and Plaza Caracol. This all-inclusive resort is within close proximity of Cancun Convention Center and Nautilus Diving and Training Center. Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have priva...
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Located in Cancun (Cancun Hotel Zone), Riu Cancun All Inclusive is minutes from Playa Caracol and Plaza Caracol. This all-inclusive resort is within close proximity of Cancun Convention Center and Nautilus Diving and Training Center. Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities include wireless Internet access (surcharge), supervised childcare/activities, and babysitting/childcare. This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at one of the resort's 4 restaurants. Relax with your favorite drink at a poolside bar or a swim-up bar. Featured amenities include high-speed (wired) Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference/meeting rooms and small meeting rooms. Free parking is available onsite.
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Facilities
| General | 24 hour front desk, Air-conditioned, Bar/Lounge, Complimentary breakfast, Gift shop, Laundry facilities, Night club, Parking (free), Pool (children), Pool (outdoor), Safe, Sauna, Storage available |
| Activities | Fitness centre, Game room, Tennis |
| Services | Babysitting/child care services (surcharge), Beauty salon, Childrens programmes, Laundry service, Meeting/Banquet facilities, Spa, Wedding services |
| Internet | Internet (surcharge), WiFi (surcharge) |
| Policy | Pets not allowed | Landmarks |
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Overall Rating - Excellent
Analysed 717 reviews across the web
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Good 8.0,
Overall rating out of 156 
reviews
reviews
Mediocre 4.0
12 Jul 2013
Posted by PamelaDallas
I have been to Cancun 8 times now and just got back 7/11/13. This 'resort' is wonderful for young adults and is full of beautiful young people. Beach is fantastic. I would not recommend for under 14 because there would be nothing to do there for them. Food was horrible and drinks were bad. No a/c in elevators and in hallways to rooms. I would give this a 2-3 star resort. No pool service (wait staff). I liked the morning group stretch class, water aerobics and water volleyball. I also enjoyed shopping and clubs being so close. However, if you are wanting service and good food...pay more $$$$ and stay somewhere else. My 18 year old daughter is still smiling due to having the time of her life.
I have been to Cancun 8 times now and just got back 7/11/13. This 'resort' is wonderful for young adults and is full of beautiful young people. Beach is fantastic. I would not recommend for under 14 because there would be nothing to do there for them. Food was horrible and drinks were bad. No a/c in elevators and in hallways to rooms. I would give this a 2-3 star resort. No pool service (wait staff). I liked the morning group stretch class, water aerobics and water volleyball. I also enjoyed shopping and clubs being so close. However, if you are wanting service and good food...pay more $$$$ and stay somewhere else. My 18 year old daughter is still smiling due to having the time of her life.
Good 8.0
6 Jul 2013
Posted by Shawn86
The Riu Cancun is a very good resort in the center of all the entertainment & shopping. We really enjoyed our stay.
The Riu Cancun is a very good resort in the center of all the entertainment & shopping. We really enjoyed our stay.
Excellent 10.0
8 Feb 2013
Posted by Mizzouguy29
We had a blast there. Food was great and entertainment was good. Friendly staff. Will definatly be going back next year.
We had a blast there. Food was great and entertainment was good. Friendly staff. Will definatly be going back next year.
OK 6.0
15 Jan 2013
Posted by FamilyDadIndiana
Staff works hard, and is pleasant, little things like the never changing menu may get to you after a few days but was a relaxing trip. Disco is nothing to speak of, sports bar always empty so dont expect nightlife here. Could use waitress service at pool and beach. Weather was great and we did enjoy but will probably not return, will look for another resort. Internet only free in lobby, paid in rooms
Staff works hard, and is pleasant, little things like the never changing menu may get to you after a few days but was a relaxing trip. Disco is nothing to speak of, sports bar always empty so dont expect nightlife here. Could use waitress service at pool and beach. Weather was great and we did enjoy but will probably not return, will look for another resort. Internet only free in lobby, paid in rooms
Excellent 10.0
11 Dec 2012
Posted by PrtyAnimal
Stayed at the Riu Cancun for a week and had a wonderful time. All the staff, especially the bartenders, were all very nice, and eager to please. The food is fantastic! Best I've had at an all inclusive. Location is perfect. 10 min walk to all the hot nightlife. The only bad things I can say is that because the bldg is so tall, the beach area loses the sun way too early, but that is a problem for all the hotels as the beaches all face east. The beds are rock hard. Something needs to be done about that!
Stayed at the Riu Cancun for a week and had a wonderful time. All the staff, especially the bartenders, were all very nice, and eager to please. The food is fantastic! Best I've had at an all inclusive. Location is perfect. 10 min walk to all the hot nightlife. The only bad things I can say is that because the bldg is so tall, the beach area loses the sun way too early, but that is a problem for all the hotels as the beaches all face east. The beds are rock hard. Something needs to be done about that!
Excellent 10.0
27 Oct 2012
Posted by Cancuners
This was our second time at Riu Cancun and there was staff that we met last year and they gave us the biggest hello this year. It was like seeing family you hadn't seen is a year. The food is always great and the pools and beach pristine. There are some rocks in the water so bring water shoes. There is poolside and beachside service that never ends. The night shows are spectacles and the overall hospitality of the staff is excellent. There are stores and discos withing walking distance and downtown is a bus ride away, but you never want to leave this hotel. There are daytime activities for everyone. Rooms are clean and well maintained. Can't wait to return next year.
This was our second time at Riu Cancun and there was staff that we met last year and they gave us the biggest hello this year. It was like seeing family you hadn't seen is a year. The food is always great and the pools and beach pristine. There are some rocks in the water so bring water shoes. There is poolside and beachside service that never ends. The night shows are spectacles and the overall hospitality of the staff is excellent. There are stores and discos withing walking distance and downtown is a bus ride away, but you never want to leave this hotel. There are daytime activities for everyone. Rooms are clean and well maintained. Can't wait to return next year.
Excellent 10.0
8 Oct 2012
Posted by Bellazo
Everything was great on this trip at the riu. Defently go to another riu resort.
Everything was great on this trip at the riu. Defently go to another riu resort.
Excellent 10.0
9 May 2012
Posted by HWA02
Overall, Resort was worth the money, Farrrr better than we expected staffs are friendly and nice but we asked for extra shampoo but they didn't bring it... until like the next day when we asked for it again in the front desk. however, everything was fantastic!!! I highly recommend this place,
Overall, Resort was worth the money, Farrrr better than we expected staffs are friendly and nice but we asked for extra shampoo but they didn't bring it... until like the next day when we asked for it again in the front desk. however, everything was fantastic!!! I highly recommend this place,
Good 8.0
1 Feb 2012
Posted by VacayLady
We went for a short weekend 1/26-1/29. If you are looking for a 5 star hotel, this is not the place for you. If you are looking for a safe, fun, relaxing getaway on a budget, this place is great. If you are uptight and need everything to be top notch and perfect, this is not the place for you. If you are generally happy go lucky and can tolerate an older looking room and accommodations, this place is great. The room was on par with a Best Western or Super 8, but the balcony was awesome, the room was spotless, and we didn't spend much time in there anyway! The buffets were plentiful and with a lot of variety. There are fresh squeezed juices in the morning, fresh guacamole and pico all the time, and fruits, veggies, cheeses, etc that could go on for days. The frozen drinks (margs, daquiris, etc) were refreshing, and depending on who made them, strong enough for me! The resort itself is beautiful and just the right size. Not too large or too small. We were in the shorter tower, so it ...
We went for a short weekend 1/26-1/29. If you are looking for a 5 star hotel, this is not the place for you. If you are looking for a safe, fun, relaxing getaway on a budget, this place is great. If you are uptight and need everything to be top notch and perfect, this is not the place for you. If you are generally happy go lucky and can tolerate an older looking room and accommodations, this place is great. The room was on par with a Best Western or Super 8, but the balcony was awesome, the room was spotless, and we didn't spend much time in there anyway! The buffets were plentiful and with a lot of variety. There are fresh squeezed juices in the morning, fresh guacamole and pico all the time, and fruits, veggies, cheeses, etc that could go on for days. The frozen drinks (margs, daquiris, etc) were refreshing, and depending on who made them, strong enough for me! The resort itself is beautiful and just the right size. Not too large or too small. We were in the shorter tower, so it ...
Provided by Leonardo
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Provided by Leonardo
Provided by Leonardo
Provided by Leonardo
Provided by Expedia Affiliate Network
Provided by Expedia Affiliate Network
Provided by Leonardo
Provided by Leonardo
Provided by Leonardo
Provided by Leonardo
Provided by Leonardo
Provided by Expedia Affiliate Network
Provided by Expedia Affiliate Network
Provided by Leonardo
10
Star Rating
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Riu Cancun
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