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Facilities
| General | 24 hour front desk, Air-conditioned, Cable or satellite TV, Complimentary breakfast, Cribs available, Express check out, Gay friendly, No smoking, Non-smoking rooms available, Parking (surcharge), Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Bicycle hire | ||
| Services | A/V equipment hire, Business centre, Concierge service, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet (free), WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
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Overall Rating - Excellent
Analysed 535 reviews across the web
Also good to know about the hotel:
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OK 5.0
8 Apr 2014
Posted by Verified Hotel Guest
The location is wonderful. It's on the more 'young' side of town, but it's close to most everything. The staff seemed a little slow and somewhat lazy. The elevator was a total joke. It would take several minutes to arrive. The location is wonderful. It's on the more 'young' side of town, but it's close to most everything. The staff seemed a little slow and somewhat lazy. The elevator was a total joke. It would take several minutes to arrive. |
Mediocre 4.0
2 Apr 2014
Posted by Michael
THE STAFF WAS GOOD. THE ROOM WAS SHOCKINGLY SMALL COMPARED TO COST.TOTALLY DIFFERENT FROM WHAT WE EXPECTED BASED ON OUR REVIEW OF THE WEBB SITE. VERY DISAPPOINTED WITH NO BAR OR RESTURANT.'BREAKFAST' IS THE SAME AS A LA QUINTA. THE STAFF WAS GOOD. THE ROOM WAS SHOCKINGLY SMALL COMPARED TO COST.TOTALLY DIFFERENT FROM WHAT WE EXPECTED BASED ON OUR REVIEW OF THE WEBB SITE. VERY DISAPPOINTED WITH NO BAR OR RESTURANT.'BREAKFAST' IS THE SAME AS A LA QUINTA. |
Excellent 9.0
4 Dec 2013
Posted by Kathleen
The staff and the amenities could not have been more gracious. The staff and the amenities could not have been more gracious. |
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Excellent 10.0
1 Oct 2013
Posted by Verified Hotel Guest
Lots of value adds, free breakfast, wine hour, cookies - helpful staff. Couldn't ask for anything more! Great deal for the bidded amout. Loved it! Will definitely stay there if we go back to CharelstonLots of value adds, free breakfast, wine hour, cookies - helpful staff. Couldn't ask for anything more! Great deal for the bidded amout. Loved it! Will definitely stay there if we go back to Charelston |
Good 7.0
9 Sep 2013
Posted by Verified Hotel Guest
The location really was the best thing about this hotel. The room needed to be updated - and there were not enough hooks to hang towels/clothes. While I would consider staying here again, I would not necessarily seek it out. The location was great, and the breakfast was delivered directly to our room - yay! However, I did feel that the condition of the room and patio need updating.The location really was the best thing about this hotel. The room needed to be updated - and there were not enough hooks to hang towels/clothes. While I would consider staying here again, I would not necessarily seek it out. The location was great, and the breakfast was delivered directly to our room - yay! However, I did feel that the condition of the room and patio need updating. |
Good 7.0
8 Sep 2013
Posted by David
Location and some staff were attentive. When I originally booked, I made a reservation for one night. Later, I extended it to two nights. When we arrived, they told us we would have to move rooms for the second night. We tried to get them to not move us but were not successful. Would stay elsewhere next time.Location and some staff were attentive. When I originally booked, I made a reservation for one night. Later, I extended it to two nights. When we arrived, they told us we would have to move rooms for the second night. We tried to get them to not move us but were not successful. Would stay elsewhere next time. |
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Excellent 9.0
6 Sep 2013
Posted by Joshua
Location was excellent and the wine/cheese happy hour, cookies and milk night cap and turn down chocolate were very nice touches. Took two tries to remove a piece of wire sticking out of the carpet in our room and the flushing mechanism on the toilet could not be used without closing the lid on the toilet. Obviously a water saving retrofit, but still, poorly done. Location was excellent and the wine/cheese happy hour, cookies and milk night cap and turn down chocolate were very nice touches. Took two tries to remove a piece of wire sticking out of the carpet in our room and the flushing mechanism on the toilet could not be used without closing the lid on the toilet. Obviously a water saving retrofit, but still, poorly done. |
OK 6.0
28 Aug 2013
Posted by Verified Hotel Guest
Location Cleanliness. We did not discover until late the evening we checked in that our bath tub was dripping water and there appeared to be blood marks in the tub. No other rooms available as hotel was full. We opted not to shower until we got to next destinat Location is excellent. We did not discover until late the evening we checked in that our bath tub was dripping water and there appeared to be blood stains in the tub. We were sent an email after check out that it was rust and that seal needed replacing. Housekeeping should have noticed it. Judging from the color and the amount of water, this was not something that suddenly appeared. No other rooms available as hotel was full. We opted not to shower until our next destination. Some nice touches - wine and cheese b/w 5-6 each day, snacks in lobby (kids loved the M&Ms) and breakfast. Paying $20 for valet parking (no other on site option) should be made clear ahead of time.Location Cleanliness. We did not discover until late the evening we checked in that our bath tub was dripping water and there appeared to be blood marks in the tub. No other rooms available as hotel was full. We opted not to shower until we got to next destinat Location is excellent. We did not discover until late the evening we checked in that our bath tub was dripping water and there appeared to be blood stains in the tub. We were sent an email after check out that it was rust and that seal needed replacing. Housekeeping should have noticed it. Judging from the color and the amount of water, this was not something that suddenly appeared. No other rooms available as hotel was full. We opted not to shower until our next destination. Some nice touches - wine and cheese b/w 5-6 each day, snacks in lobby (kids loved the M&Ms) and breakfast. Paying $20 for valet parking (no other on site option) should be made clear ahead of time. |
Excellent 10.0
21 Aug 2013
Posted by Verified Hotel Guest
Free breakfast in bed, free wine and cheese every afternoon, free cookies and milk Free breakfast in bed, free wine and cheese every afternoon, free cookies and milk |
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