||||Excellent - 439 reviews|
Overall Rating - Excellent - 439 reviews
Guests think this is a
Cleanliness of room, entry and common areas. The shuttle to downtown for the concert was nice as well.
Walls must be very thin. We could hear every single person in the hallways. It was very loud. For some reason our phones would not work in the hotel. We had trouble with calls and text messages. That is disappointing. They were fine outside.The staff was helpful and friendly when approached. They never however would start conversations. We entered and left many times during our stay, we never received any greetings from front desk. I guess we are just used to that from our other hotel stays. A simple 'hi' or 'have a great morning' etc is nice and welcoming. ... more
I'm very surprised this hotel is only rated 3 star. The hotel is gorgeous. The staff is incredibly helpful and polite. The amenities are very nice. This hotel is 4 star all the way!... more