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All good- I love BA and the professionalism of the crew and pilots.
All good- I love BA and the professionalism of the crew and pilots.
Great flight- smooth, nice crew, nice clean aircraft, departed a little late but arrived 10 early.
It was listed on my ticket as Finnair but there was no indication that the flight was Finnair. In fact the number was even different. There were no employees there until exactly 2 hours before so we had to wait in line at Iberia and hope
Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate
I booked the flight with Finnair, which made the arrangements for downloading a boarding pass unnecessarily complicated. I wouldn't do that again. Instead I'd book direct with AA.
Flight ok, but me and other two passengers didn’t have connection with the entertainment in our seats. So, no movies, no games, no music… for 9 hours. The crew just told us that there’s nothing they can do but I noticed during the flight that there were empty seats, so they could have offered to us to change seats. Customer service could be better.
Had a nice flight to London on BA will fly with them again in the future
I’m very disappointed, to fly into an airplane for 10 straight hours, and not having a TV even though when I put the ticket I was told that I will have entertainment for the TV. Very disappointed.
Helpful steward. Allowed me to move to some empty seats and I was able to get some sleep. He also had milk for my tea. Americans don’t realise that cream or half and half ruin tea.
Very rude hostess. She embarrassed me in front of others. I went to sit after taking off in a different sit in the same economic cabin. Was the area where doors are. She come to me very laud and said: go back to your sit those sit are more expensive.wow! No diplomacy. Flight was super full except 3 of those sit. The only person in that row later during the flight occupied all sit laying down!. Once more disappointed at American Airlines. Early flight they lost my luggages for 4 days. Never refund money for replacement for some of essential items purchased..when I booked the flight I thought was Finlandair. I
Seriously, not displaying departure gate until very last minute is awful. Specially when you have to take an elevator and then transport to go to the sub-terminal. That’s awful in such a busy airport as Heathrow. And I cannot choose seat on this flight because it’s run by British Airways, even entering locator code.
Somehow I got “offloaded” even though I had my boarding pass and was in transit Food is horrible Staff were nice and cheerful No headphones were provided on 11 hours flight
Seats in coach aren't padded enough for a 6 hour flight
The staff were very helpful with lots of refreshments on offer. The toilets were clean. The seats were comfortable and entertainment was good. No complaints, it was excellent.
The main flight was OK but the second flight was chaotic with delays
amazing! they were so kind and allowed us to sit on empty seats so we could stretch our legs and sleep good. Food is amazing as well plus dessert in the middle of the flight!
All the British airways staff were very helpful and friendly. Every thing was very smooth running from checking in boarding and arriving 40 minutes early. Which is a brilliant start to your holiday.
Overall it was good but not great. The aircraft was an old and seats didn’t recline in business class unless you kept playing around with it.
No nice at all, delayed and I lost the connection over xmas
Food was terrible. Flight attendants OK. Only saw them at food service. Other than that they paid no attention to the passengers at all.
Are Longus was fine. I booked thru Kayak and was unable to get my business class seat early. Sat next to galley. Crew forgot to wake me for breakfast.
I was pleasantly surprised - it has been awhile since I traveled with them - other than being delayed leaving Malaga everything ran very smoothly- yes I would travel with aer Lingus again and yes I would recommended
Short flight so not much to rate. Surprised I had to pay for a soda.
There were a lot of empty rows. As a single passenger I should not have been seated with 2 others. The WiFi didn’t work. The Kosher meal was awful.
They lost my baggage on my connecting flight and we’re an hour late so I nearly missed it
All OK. Food, best bring your own. Even a BigMac will be better.
Thankfully not a full flight so although my headphone jack wasn’t working 100% on my window seat, I was able to move to the aisle seat. Food was fine, nothing great but tasty enough. Crew were friendly and made enough rounds. Always have a decent experience with Aer Lingus
Always find Aer Lingus reliable and good value for money. Food on this flight was pretty basic and the headphone Jack at my seat only worked for one ear. Little disappointed in movie selection, limited on recent releases. Staff are okay - but I always buy a cheap ticket so not like I expect first class opulence anyway!!!
Boarding was so quick, flight was ahead of time which is great and the pilot spoke clearly and was letting people know everything, amazing, love travelling with you 😊
Great hospitality and service! Seats could always be cushioned better.
I liked the friendly crew and desk staff, all very helpful. I was surprised and a little annoyed on my outbound flight from LGW to MCO as I had prepaid and booked my seat, which was all correct at check in on my boarding pass. when I got on the plane someone was in my seat ! I was moved to another seat. The food choice is quite limited and I feel that an option of a muffin for breakfast snack would be welcomed, not everyone wants egg or bacon wrap. The choice of entertainment is good, plenty to keep you busy on a long haul flight. I liked the option offered to have the cabin bag checked into the hold, it saved me as an older, lone traveller lifting my case into the overhead locker or finding there was no space.
Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated
My luggage did not get to my Miami destination/home. I am waiting for it 24 hours later.
As with every airline the seats are not built for tall people.
Fast check in, easy to navigate, crew were very good, the plane was delayed due to a previous flight and I found the cleanliness a little lacking but overall it was fine
I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!
Iberia personnel on the ground is so rude. I would think twice in the future before booking another Iberia flight
Pros: they tried to accommodate bc they forgot my gluten free meal Negatives: The flight was freeeeeezing Iberia didn’t communicate my gluten free meal
The food is really eco only level. Breakfast was shameful. I am considering to stop flying with Iberia. Business prices are as expensive as other companies with much better service.
I called prior to flying to confirm our baggage allowance which was 5 bags. On our outbound flight thee were no problems. On the return flight we were charged for each bag totaling $400! We are working with customer service to resolve the issue.
My luggage never arrived to Zurich. They can't confirm when it will arrive
Late again. 3 out of 4 late. One cancelled flight and one lost bag.
Charged an extra 65 pounds for overweight suitcase, Not told how much overweight but had no choice but to pay the price. Compare to Delta Airlines where I flew internationally a few days before with this suitcase and no extra charge by Delta. Comfort was horrible. I am just under 6 feet tall, and good that the flight was only 1 1/2 hours, because my knees were in the seat back in front of me the whole flight. I felt that my knees were part way up to my chest. No reason to have the seats that close. I will say to the positive was the flight crew, very friendly and efficient.
The flight was delayed as they were waiting on catering. Catering. Was eventually delivered but they still had no food. No meals for us in business class - just a bag of nuts.
Our luggage is missing. We are at the Hotel Gran Via in Barcelona
Air hostess delayed providing food and then pulled away the tray before i finished eating
my original flight was cancelled the previous day, and i was rescheduled onto this flight, which left much earlier in the morning, impacting my previous evening and requiring me to get up much earlier in the morning to get to the airport online. This practice happens way way way too much, and it seems on every airline, though AA is probably the worst.
The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.
We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.
Very bad plain although I paid A business class ticket I was stuck in a stiff fixed seat without any entertainment or Wi Fi for 5 hours I will never ever book a flight on British airline.
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