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All as expected. Flight on time and journey was uneventful

The on time performance and the ease of boarding are great. The crew were cordial. During landing the pilot made a hard landing with some swerve that was a bit rough but other than that everything else is as smooth as it can be.

1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.

Horrible, flight on the way to Vegas was delayed significantly and then on my way back my second flight was cancelled

Difficult to say. Over crowded but that is the fault of the airplane not WestJet

If they have a tv for movie or map during 5h flight could be better and the food can purchase on flight are ok with that.

I have purposely avoided West Jet for our last four trips as our friends experienced unreasonable difficulties with receiving a refund during COVID. You didn't provide a flight for whatever reason, give people their money back. Do you want people to use your airline again? I grudgingly used WestJet this time as it was direct flights. I was pleasantly surprised. I had more space than I expected and the in flight entertainment was also not expected.

We requested 2 wheel chairs upon arrival. On board an attendant told us to remain in our seats until everyone was off the plane. we were in row 11 and thought we would be off early. After all were off, a different attendant said we should leave, and that the chairs were gone. One was available for my friend who had just spent 9 days in hospital but I had to walk quite some distance. Eventually a cart arrived to take us the rest of the way. This was over an hour after our arrival. The staff at the terminal did their best to help us but if we had been allowed off with the other passengers, our ride home would have been an hour earlier.

We had to walk up a stairway at PVR which was not illuminated at all. I was carrying carry on luggage and stumbled a few times due to the poor lighting.

Departure delay on a late night flight. Made us even later. Tired but got home.

I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.

The food that was offered based on class level of your ticket was absolutely ridiculous and disgusting. They didn't even hot tea to serve, the food was horrible. On our departure flight I was seated in premium plus economy and considering the cost of the flight the food was literally some of the worst I've ever eaten. On the return flight I sat in economy with extra leg room and was given a thin little throw "blanket" and a flimsy little pillow. The air condition was on artic and the seating arrangement wasn't really worth the money. The seat didn't recline good enough and the foot rest was laughable. Total waste.

Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the room where it was being kept.

The ride was good but no food ot entertainment hence, it was just over an hour flight.

Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.

No snacks served! Seating in the kast row in uncomfortable.

Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.

Textbook great flight. On-time departure and arrival, clean plane, good food, friendly flight attendants. Checked baggage delivered promptly.

Liked Seat space in Premium Plus Disliked delay, poor management of boarding groups, missed meal at landing.

The male air hostess was rude and didn’t even offer me a drink. Poor customer service!

Everything went smoothly and as expected. We were on time and one flight arrived early.

I couldn't rate food or entertainment as neither were a factor in my short flight. I was impressed with with respect of time and schedule. Also, this was an incredibly smooth flight from terminal to terminal. My only minor complaint was being woken up for refreshment service. This was the end of a very long day, and I was happy to miss a juice box and pretzels for a little rest.

It was overall above average experience. If there is only one thing i could complain about was the lack of wifi availability on my flight from Vancouver to San Francisco

I think all and all they are doing a good job. Flight crew worked hard and very helpful,polite and attentive

Was in business class. After dinner service, I think the stewards figured everyone should be a sleep as the stewards dissappeared. Had to fend for ourselves for a while.

Flight was delayed 1.5 hrs due to problem with a previous flight to mine; I was informed appropriately via Text & Email, however, website did not keep up with messages sent by nearly an hour. When checking-in warm & friendly reception at check-in desk until female Air Canada Rep noticed my flight number and instantly pivoted to a condescending & sarcastic comments about getting my bag checked in since I’m running so late; then tone instantly changed again few minutes later when she muttered, “Oh, they’ve delayed it” another sign systems & worse front line staff, not fully informed or simply not reading their flight status updates. Flight crew were very friendly & did a great job trying to make up lost time due to the delay.

It was great, love the experience and will definitely recommend 👌. Communication was great

Was delayed, did not end up flying to Victoria. Was not offered alternative accomodation or travel. Very dissapointed. Had to pay out of pocket for taxi, ferry, food etc.

My flight from Victoria was late taking off and then I was rebooked on a new flight from Vancouver to SFO without my knowledge the next day. I actually made it to the gate on time so I could have boarded my flight but Air Canada rebooked me instead. Completely unprofessional and unpleasant experience with no grace from the Air Canada staff. I will not fly Air Canada again

It was great to check carryon luggage at no charge when there was no room for ours. A hidden benefit of having low-tier tickets. Also great to stay off plane as long as possible. Airline gave us seats we wanted on this last leg, again at no charge.

boarding needs to be streamlined load the back of the plane first

Horrible flight attendant in back of economy that screamed at me, have already reported to United. Horrible food - for Gluten free, why would you assume the person is vegetarian? I was served some kind of horrible curry bean paste and multiple cold rolls and soggy vegetables with no seasoning... um no!

Overall great flight experience- on time, lots of food and movies.

I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it

We were helped whenever needed and had a pleasant flight.

Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.

Never flown with LH before so all in all wasba good experience. Also good to know that approx 24hrs prior the flight opens up for being able to organise the seating free.

It was a short flight, no real service (which is okay). Very bumpy because of weather.

I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...

Good experience. Food was great and passengers helped rearrange seats so our family could be seated together

My luggage never arrived to Zurich. They can't confirm when it will arrive

Late again. 3 out of 4 late. One cancelled flight and one lost bag.

Charged an extra 65 pounds for overweight suitcase, Not told how much overweight but had no choice but to pay the price. Compare to Delta Airlines where I flew internationally a few days before with this suitcase and no extra charge by Delta. Comfort was horrible. I am just under 6 feet tall, and good that the flight was only 1 1/2 hours, because my knees were in the seat back in front of me the whole flight. I felt that my knees were part way up to my chest. No reason to have the seats that close. I will say to the positive was the flight crew, very friendly and efficient.

The flight was delayed as they were waiting on catering. Catering. Was eventually delivered but they still had no food. No meals for us in business class - just a bag of nuts.

Our luggage is missing. We are at the Hotel Gran Via in Barcelona

Air hostess delayed providing food and then pulled away the tray before i finished eating

my original flight was cancelled the previous day, and i was rescheduled onto this flight, which left much earlier in the morning, impacting my previous evening and requiring me to get up much earlier in the morning to get to the airport online. This practice happens way way way too much, and it seems on every airline, though AA is probably the worst.

The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.

We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.

Very bad plain although I paid A business class ticket I was stuck in a stiff fixed seat without any entertainment or Wi Fi for 5 hours I will never ever book a flight on British airline.