Good food, prompt and timely flight, good on-board personnel
Good food, prompt and timely flight, good on-board personnel
I paid for premium economy but BA oversold the seats and we ended up being downgraded. Not acceptable given how much we paid for the flight. We were also separated to 2 different areas so not only did we not get the service we paid for, we didn’t even get to sit together. I’m not happy at this treatment by BA because of corporate greed.
Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated
good service from crew. Before the would have an option between cookies or nuts as snacks.. Now, there are only cookies. too bad. People who can not have sugar don't have a choice.
Fast check in, easy to navigate, crew were very good, the plane was delayed due to a previous flight and I found the cleanliness a little lacking but overall it was fine
I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!
I’m hoping for WiFi included. Everything else was very good
Seats, comfort level ugh. Crew was not attentive, only to coach
Pros: they tried to accommodate bc they forgot my gluten free meal Negatives: The flight was freeeeeezing Iberia didn’t communicate my gluten free meal
Rude security cunts. However the lady that issued my boarding ticket when I was flying back from New York was lovely & helpful!!
Very BAD crew service They ignore at all any call for service . Very rude from the check in process to all the tripularion members in the fight .
Extremely efficient and incredibly friendly staff. Very organized to board and to de-plane. They were all very attentive during the flight.
The flight, the staff and the airplane were all fantastic. I highly recommend.
Boarding, crew and flight were very smooth and efficient. It was a bit difficult to understand the announcements on board, but it is a minor thing. What was quite bad was the very long time it took to retrieve the luggage at the Frankfurt airport.
Service on plane was appalling. Cabin crew did not want to help with anything. Window darkening screen did not work so we had to sit in the sun for a few hours until it went down. TV screen did not work and cabin crew just shrugged their shoulders and did not care. We waited for over 2 hours for headphones so we could try watch one screen between 2 people. We had to go to back of plane to request basic water as crew never responded to call request. Will be letting many others know to warn them off ever using Air Europa. Total disaster of their own making
Impossible to check in via the App. Kept on getting emails offering upgrade. When followed through not available. Wasn't any food anyway.
I like Air Europa in the way you make passengers feel important, well attended the whole trip.!It was first time in your company and hope I can repeat this experience many more times!
Place above head to place the rucksack in is smaller than in other planes, so it needed to be located under the front seat.
Onboarding process and crew was excellent and efficient, Information display was great. Keep on the good work and same standard. Nothing to change.
Totally unprofessional crew, lack of empathy and disrespectful responses. Flight got delayed for Mechanical issue for 3 hours got on the runway then back, then disembarked and just waiting with no one explaining anything and missed my connecting due to that.. the crew total lack of professionalism is totally unseen anywhere.
Cheapest flights to Lima from London found in 2024
London Gatwick Airport (undefined)United Kingdom
Lima (LIM)Peru