Find which airlines fly direct from London to Juan Santamaria Intl, which days they fly and book direct flights.
Direct departures
Wednesday
British Airways
British Airways
Friday
British Airways
British Airways
Sunday
British Airways
British Airways
Direct returns
Wednesday
British Airways
British Airways
Friday
British Airways
British Airways
Sunday
British Airways
British Airways
No WiFi No TV Bag of chips I guess it could be worse.
I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!
I'll nevere ever give up jet blue for years now and I will never change
On-time departure, smooth ride for sure. All was good except, once again, there was no movies/TV as it wasn’t functioning.
There was only internet service for the last hour. Other than that is was a great flight. Good Crew and landed a head of time.
Check in machines at airport didn't work in both directions. Always needed manual intervention by an agent, which was very frustrating
The flight itself was fine.. the customer service was amonst the worst I’ve seen. When booking my flight, I selected my window seat as I always do because when I’m flying alone so I can rest against it without worrying about falling asleep on anyone.. Then when it came time to check in, there was no record of my seat selection and the only window that was left cost me an extra $74. I called and they said there was a glitch when I booked the first time and there was nothing they could do about it.. Meanwhile the only reason I was flying JetBlue was because I had a $50 credit from the last awful flight we had that was delayed for four hours… So it actually cost me more to use that credit. Never flying with them again.
Always like Jet Blue! It seems, however, that people are getting bigger & seats are getting smaller! We had a very full flight and I couldn't get an aisle seat like I always do. I wish there were more leg room. People sitting next to me were very nice though so it was fine to disturb them if I needed to use the restroom. Otherwise the flight was fine but a bit long.
Old plane. No outlets for laptop or phone. Seats worn out. Area around seat dirty.
We liked the flight, but not in JFK, not in Gatwick it is no lounge and this was surprising and disappointing. I think by now it is understandable that COVID will not go away and why it should not be business lounge?
No snacks served! Seating in the kast row in uncomfortable.
Plane was so old it had cigarette butt trays in the seat
Textbook great flight. On-time departure and arrival, clean plane, good food, friendly flight attendants. Checked baggage delivered promptly.
Liked Seat space in Premium Plus Disliked delay, poor management of boarding groups, missed meal at landing.
I got upgraded, so comfort was not an issue. But as always, it is the people from baggage handlers, flight attendants, pilots etc. that make the difference.
Poor customer service & placement in seating row with less leg room than we paid for.
I had very little time to change planes originally in Denver after my flight from Omaha. I had an hour and a half layover in Denver originally and my flight leaving Omaha was delayed an hour because they had to change a tire, which I can understand. When I reached Denver my other flight was late, fortunately, but I still had only 10 minutes to run about a mile through the airport to get to my flight. Again, fortunately, I am a healthy 71-year-old and was able to accomplish this feat. However, the stress was more than necessary to bear.
Less packaged foods in between meals Appreciated fruits cheese platters ice cream
I was seated to an oversized overweight person that spread over to my seat. His shoulder overlapped my seat very uncomfortable.
Late start, late arrival and very uncomfortable seating. If they schedule a takeoff at a specific time, how can they not know the traffic at the airport will be heavy and delay flights at that time? I paid for legroom but when seated next to an oversized person, I had no elbow room. Also, who wants to rub hips with a large stranger for over 2 hours? I ended up leaning toward the aisle the entire flight and being bumped every time someone passed by. Paying for legroom should include side-to-side space, too. This happened on both domestic flights I had within the past 2 weeks.
Very poor, flight cancelled, no help from Lufthansa customer service.
You only get a chocolate square and small bottle of water.!
Great flight. Left on time, not very crowded. Quiet and the right temperature.
No eye patches , socks given out for overnight flight! The snack on the short haul was a cube of chocolate! The seat was uncomfortable for a long haul - not enough cushioning!
I paid a lot of money for seat selection and was miserable for flight duration
Lufthansa lost our luggage. After a lot of chasing on our part we got it back. The main problem is that there was no office in Bogota to help us outside of flighttimes. The customer service phone lines had no data on our luggage. I think Lufthansa need to invest in managing communications over lost luggage or this will end with everyone taking more luggage out of hold.
Very good service. One of my journey was by bus. But they advised by plane. Wrong information
No entertainment, no food or beverage included… Price like Lufthansa, “comfort and service” from Eurowings.
Flight left late. Missed connection. Rebooked in the morning. United couldnt find rebooking. Had to buy a new ticket to get home. Horrible all the way.
Plane was late taking off. Baggage was delayed over 2 hrs.
Food made me sick. There were delays on almost every flight.
Free ear adapters for movie screen and a snack with a beverage.
I am used to the seat sizes and the bathrooms being so small. Main complaint was that the world travel map was not working and the food is poor. I think they need to come back with the idea of free meals when the flight is over 5 hours. Buying meals is terrible as I can not eat much gluten. Over all I will always fly Air Canada as it is reliable and friendly staff. I really like that now I can track my bag as to where it is and when loaded on the airplane.
It was a refreshing experience from the past few times I have travelled with Air Canada.
Difficile quand le gate change, les deux fois. Quand on m'a changé les sièges que j' ai réservé, les deux fois. On m'a dit que j'allais être remboursé et rien eu encore
Greetings to all the employees, they were very kind and welcoming. Excellent pilot, thank you for your efforts
Would’ve be better if I can come back home on the schedule time not seven hours later I was travelling with very small, personal backpack and I didn’t have space to put it because other people they were coming with three carry-on, and they taking all over their places for the suitcases
I like air Canada. Very efficient… all on time and staff v good and engaging. If I have a criticism it’s that despite being provided with a gluten free meal (which was fine), there were none of the snacks that other passengers received (or a gluten free version) meaning that I was really very hungry but the something else was provided (after a 6-7 hour wait). I’m sure they could be a little more creative.
Seats are warn out, feels like your sitting on plastic. Staff was okay at best, doing the minimal they can for there job.
very disappointing there's no food service on an almost 7 hour long flight
I sat in the last row of seats. On an 8 hour flight they allowed folks to stand and talk and drink in the back area near the toilets the whole time. They were at times loud and in the way. It was a little annoying. The crew on this trip were pretty mediocre and the plane was littered with trash when we disembarked.
I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened
Boarding process needs to be improved. Business class passengers were told to stand in the economy line and vice versa.
Overall good, but the fact that there was no WiFi was a big deal for me. I am not used to having no WiFi during long flights. I always fly Delta-KLM and they never have had an issue with WiFi.
I asked for a wheelchair. I have a back health condition. I had to walk a lot
I travelled on biz class and f there is no water in the toilette to wash my hands I would expect to have this indicated somehow and not just finding out when I'm there expecting to be able to wash my hands and teeth. Also this is in general that it is always so rushy at the end of these kind of long flights. It is like we are sitting there for 9 hours and the last 1.5 hours just feels like I have time for nothing. Because food comes and at the same time we are close to destination everyone tries to pack their stuff and go to toilette and eat and everything :))) not that like I would know a good solution here I just wanted to raise this :)
Boarding = No one respected the boarding groups. The ground crew did nothing to enforce the boarding system. What is the point of being a Gold member when there are no benefits to that? Tired old plane
Almost 3 hour delay. First because the crew was late. Then a technical problem with the airplane.
Emergency row seat less comfortable than promoted. Restricted by emergency life raft storage.
Better communication to those connecting flights and have a customer care desk at the airports
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